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Crowne Plaza Dubai-Deira
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Reviews (1,013)
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Reviewed 25 January 2014

We staying in the Crowne Plaza Deira in Dubai for one week in January 2014. Very pleasant stay with friendly helpful staff who couldn't do enough to help. Clean, comfortable and quite well appointed. Within walking distance of the Metro. Restaurants in the hotel really good value. Swimming pool, sauna and beauty salon very good.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank annesina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this reviewResponded 26 January 2014

Dear Guest,

Thank you for reviewing the Crowne Plaza Hotel Dubai Deira on Tripadvisor.com.

We are very pleased to note that you have enjoyed your stay with us and that you found our team members to be friendly as well as that you have enjoyed the facilities of the hotel.

I hope to welcome you back soon.

Kind Regards,

Bruno Fischer & Team
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2014 via mobile

We stayed here for a week in the beginning of january. Very close to the airport (5 min taxitime). The service was superb and the rooms was spacious and very clean. The poolarea was good aswell. The only thing was that the breakfast and the buffet dinner was a bit expensive, but there was a lot of nearby resturants and diners who was a bit cheaper if you just going for a quick breakfast. I would very much rcommend this hotel for anyone visiting Dubai!

Stayed: January 2014, travelled as a couple
3  Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this reviewResponded 26 January 2014

Dear Guest,

Thank you for taking the time to share your feedback on Tripadvisor.com.

We are delighted to read that you enjoyed our service and that the facilities met your expectation. It will be my pleasure to share your feedback with our team.

It will be a privilege to welcome you back on another occasion.

Kind Regards,

Bruno Fischer & Team
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

We had an upgrade to club which made our stay excellent.

We had a lovely room on the 6th floor and even though it's on the flight path we could not hear the planes. The rooms were a fair size and as you would expect in Dubai housekeeping excellent. The bed was to die for we have never slept in such a comfortable one.

Facilities of club included buffet breakfast, drinks and snacks available all day and alcohol for a couple of hours in the evening, service was always excellent. The pool is ok enough sun beds there us also a gym and spa which are separate male and female (even the gym).

The concierge service was very good and very knowledgeable should you want any information about Dubai.

The location is excellent across the road from the Reef Mall which is quite small but within 5 minutes walk a further 5-10 minutes brings you to al Ghurair Mall which has loads of shops and a reasonable sized food court also There are also some restaurants on the ground floor an Indian, Mexican, McDonald's (if you can call that a restaurant ) etc. if you like a walk you can make it to the gold souk and creek. There are loads of discount gift shops near the hotel if you want to shop cheaply with the locals it's mostly tat but there's one or two bargains to be had.

The metro is 5 minutes from the hotel and will take you all over and is quite cheap. The area is safe and quite busy, single women would be okay here and the mall's are near enough to walk to safely.

Room Tip: 6th floor if you can upgrade to club
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank FIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this reviewResponded 19 January 2014

Dear Guest,

Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira.

We are delighted to hear that you have enjoyed your stay on our Club Floor and that we the service and the facilities we have provided you with have met your expectation.

It would be privilege to welcome you back on another occasion.

Kind Regards,

Bruno Fischer & Team
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

Arrived at hotel very late due to a delayed flight but reception staff were very helpful and polite. a prior request that my teenage daughters be accommodated in room next to us was organized and without asking we were upgraded to rooms on 6th floor. Great room, very clean and spacious- king bed - appreciated especially after European standards! Good location - close to airport and metro lines. Would stay here again and would recommend to friends on a stop over.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank SouthAfricaLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you taking the time to share your feedback on Tripadvisor.com.

We are delighted to read that you have enjoyed the facilities and the services of the hotel. It will be my pleasure to share your comments with our hotel staff.

I am looking forward to welcome you back soon.

Kind Regards,

Bruno Fischer & Team
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Booked in after travelling from UK en-route to Perth WA. Stayed in club room on 6th floor which whilst fine did not match some of the club floors that I have stayed in - but good enough for the price. Service at breakfast was great and whilst it was advertised as continental did offer a better range than I had expected (hot food which was a pleasant surprise). Very good service at other times of the day too and evening cocktails were good too - wine and beer but no cocktails .
The only thing I would say is that the lounge seemed to fill up and space is limited in the evening - so be warned.
The pool was well staffed but at times there were not enough loungers available for the guests so that would have been a problem if you wanted to lay by the pool. Pool staff were very attentive and watched over swimmers diligently . If I had one criticism is that nobody came around the guests to take drinks and food orders which would have been nice! but there was only 1 guy on so I guess that was why.
Be warned this hotel is in the flight path so no sleeping whilst by the pool as the planes go over every couple of minutes. Quite an interesting if noisy spectacle .
Overall a good hotel for a short stay after a long flight and to recover from jet lag before the next flight. Would I return - probably .

Room Tip: Go for a club room as food in the evening is good and service is very good. Staff are great in the club too and provide an excellent service.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Palag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira.

We are very pleased to hear that you have enjoyed your stay and the hotel team is proud to read your feedback regarding your Club Floor and Pool experience. I also like to thank you for your feedback regarding our Pool Service, which helps us to make improvements in this outlet.

I hope we have another opportunity soon to welcome you back.

Kind Regards,

Bruno Fischer & Team
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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