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“Excellent Staff!”
Review of Dusit Thani Dubai

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Dusit Thani Dubai
Ranked #73 of 545 Hotels in Dubai
North Yorks
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Staff!”
Reviewed 5 July 2014

Loved our stay here, and would definately return. The staff can not do enough for you! Our room had a great view of the Burg Khaliffa. The breakfast is good with a choice of both Arabic and European. Lots of fresh fruit & yoghurts, plus the usual egg station. The buffet dinners with free flow are also good value. Particularly like the fresh juices like carrot, mango and ginger in the coffee shop. Location is central, with free shuttle to Dubai Mall.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KADNorthYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 7 July 2014
Dear KADNorthYorks,

Our team here in Dusit Thani Dubai is truly our great pride. Everyone has a natural desire to go the extra mile for our guests. It sure does make all the difference in a 5-star experience. Inspired by the unique graciousness of Thai hospitality, it is definitely something we are renowned for.

Your feedback is truly valuable. We hope to have the opportunity to have you and your friends back in the near future.

Warmest regards,

Prateek Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (499)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
124 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 July 2014

Hotel stay was excellent. The rooms are clean and serviced. We stayed during our last family vacation. The staff is mannered and courteous. However, the hotel stay is recommended for business stay and nor family vacation.

Room Tip: Select a room a with Burj Khalifa view if you are keen
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MISTRY_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 7 July 2014
Dear MISTRY_12,

Thank you for your excellent feedback about your stay here in Dusit Thani Dubai. I hope that you and your family had the chance to enjoy our One and Two Bedroom Suites which are ideal for families, allowing them to cook for the family and have the luxurious feel of home away from home. Our Outdoor Playground is also an added facility that children can enjoy. Our guests are also transported to Dubai Mall - the world's biggest shopping mall through our complimentary scheduled Shuttle Service.

We look forward to have the pleasure of welcoming you and your family back.

Warmest regards,

Prateek Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new delhi
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 July 2014

Our first stay at Dusit Thani, we waited for 20 mins for our check in. The room was not ready! So, i was not keen in staying in the property anymore because for me check in is an important part of the stay. If i do not recieve a warm welcome, rest of the stay doesnt matter! Our breakfast was not at all included in the package despite of a good price! We requested to add the same and they refused to. Room service staff was pleasant and the housekeeping too. Nothing great about this hotel!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Urvashi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 7 July 2014
Dear urvashim,

Thank you for your feedback about your recent stay. It saddens us to know that you didn't have a good first impression about the hotel which was caused by the delay in your check-in process.

We always thrive in providing our guests a warm welcome knowing quite well that flights and travelling can really be exhausting. Hence, we provide our guests with cold towel upon arrival while our Club guests get complimentary drinks to help refresh them. Dusit Thani Dubai is founded on a vision to create a unique experience for all its guests that touches the heart. Trust that it is always in our nature to warmly welcome our guests. Once again, allow me to apologize if you have felt otherwise.

I fervently hope that we may be given the opportunity to welcome you once again here in Dusit Thani Dubai.

Warmest regards,

Prateek Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2014

Dusit Thani Dubai Sheikh Zayed Road Hotel will not find him instance in Dubai ... lobby gorgeous and quiet + Receiver in all languages ​​with the staff at the highest degree of welcome and kindness, understanding, and fast delivery + spacious rooms and elegant + brushes and modern furnishings and clean + services at the highest level as soon as time + staff smiling, helpful + Supermarket Pharmacies and numerous restaurants and coffees are all close to the hotel + close to the Burj Khalifa and Dubai Mall + provides a taxi all the time + private parking + free Wi-Fi + There are restaurants and a bar, swimming pool, Gym + ........ ............. What do you want more than that, you find there is a psychological comfort ....

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saleh a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 6 July 2014
Dear saleh a,

The points you have mentioned about your recent stay in Dusit Thani Dubai truly delighted us. Thank you for sharing your experience with us here in TripAdvisor. We hope to have the pleasure of welcoming you back in the near future.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 July 2014

I stayed in this hotel with my family. We liked our room, which was spacious and well equipped. Staff at the reception were very friendly and helped us with early check-in and late check out. Car parking was available and free.

Overall, hotel has excellent location.

This is definitely one of my most boring reviews because our stay in this hotel was GOOD!

Room Tip: If traveling with children, don't forget to use the playroom
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sepernus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 6 July 2014
Dear sepernus,

Your review wasn't boring for us at all. It was indeed greatly appreciated! Thank you for sharing your wonderful feedback about your experience in Dusit Thani Dubai. We truly hope to have the pleasure of welcoming you back.

Warmest regards,

Prateek Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2014

We made Dubai a stopover enroute to Spain. It is a wonderful hotel. The staff are so friendly and pleased to help. The pool is an oasis. The King bed pleasingly large.
Free shuttle bus to Dubai mall and Emirates mall. Great view of Burj Kalifa. Great value.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoniaandChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 2 July 2014
Dear SoniaandChris,

You have done us a great favour, indeed. Thank you for your kind feedback about your recent stay with us here in Dusit Thani Dubai.

With the newly renovated One and Two Bedroom Suites, we are certain you will have a more enjoyable stay the next time you visit us.

We cannot wait to welcome you back,


Prateek Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
2 reviews
Reviewed 30 June 2014

I can only say that the Dusit Thani Dubai has everything one would wish for either business or pleasure in Dubai.
The highlights are the very helpful and knowledgable consierge staff and the relaxing poolside atmosphere, but it is impossible to find anything to complain about.

Room Tip: The two bedroom suites are superb, and can double as a good meeting place for those on business
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Exile P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 1 July 2014
Dear Exile P,

It delights us knowing that you have chosen Dusit Thani Dubai as your home during your recent visit to Dubai. It is indeed a great place to stay, centrally located with newly-renovated One and Two Bedroom Suites, delectable food and beverage offerings and our renowned gracious Thai hospitality.

Thank you so much for your kind feedback and it would be our true pleasure to welcome you back in the near future.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Dubai

Property: Dusit Thani Dubai
Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#57 Business Hotel in Dubai
#58 Romantic Hotel in Dubai
#68 Luxury Hotel in Dubai
#103 Family Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
Official Description (provided by the hotel):
Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more   less 
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Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel

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