We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice older hotel, good location, nice staff, good service and nice renovated guest room”
Review of Dusit Thani Dubai

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Dusit Thani Dubai
Ranked #79 of 549 Hotels in Dubai
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice older hotel, good location, nice staff, good service and nice renovated guest room”
Reviewed 8 August 2014

The hotel is old but at great location, near the Dubai Mall (walking distance), with great ambient, nice and friendly staff, forthcoming Thai attitude and great nice newly renovated guest rooms. The biggest shortfall is the slow speed of the aged guest lifts. The small bistro and restaurant at the ground floor is great value for money and has great food and good bakery. The high floor restaurant has great around view.

Room Tip: Dusit Club floor suites..... Really nice and big!
See more room tips
  • Stayed February 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank JuergenS001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 10 August 2014
Dear JuergenS001,

Sawsadee from Dusit Thani Dubai!

The valuable points you have raised and the kind feedback about our newly renovated suites, friendliness of our staff, central location with stunning views are greatly appreciated.

Allow me to also thank you for choosing Dusit Thani Dubai as your preferred home during your recent business trip in Dubai. It would certainly be our pleasure to welcome you back in the near future.

With warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,062 reviews from our community

Traveller rating
    1,203
    612
    146
    49
    52
See reviews for
540
476
170
560
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (508)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Shiraz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014 via mobile

I will never go there again, very very bad service, i asked for cups in my room. after 1 hour and 2 reminders nothing happened! Building is old, location is good, staff is not bad, lobby design is poor and equipment is very very old, do not disturb is still a paper in that place!!!!!

Stayed March 2014
Helpful?
1 Thank Shayan60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 10 August 2014
Dear Shayan60,

Your feedback about your stay on March 2014 is very valuable to us. Your requested cups, or any request, being undelivered to your room is unacceptable in our service standards. I sincerely apologize about this and trust that this is an isolated case. Our team always strives to provide outstanding service and even go the extra mile to uplift our guests experience. It saddens us knowing you have felt otherwise during your stay.

I fervently hope that we can have the opportunity to welcome you back and usher you to a warm and pleasantly memorable experience.

Sincerely,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

We thoroughly enjoyed our 3 night stay. We were given a recently renovated apartment on the 21st floor and it was beautiful with spectacular views of the Burj Khalifa. We travelled with a young child and all of the staff showed him a lot of attention, they even arranged for our towels to be rolled up to a form a swan which our son loved.
We were there during Ramadan and whilst all hotels accommodate for non Muslims so you can still eat and drink in day light ours behind curtains, if you go to the Dubai Mall be prepared that you can not get any food or drinks until after 715pm.
Thank you Dusit Thani, we will stay again and would have no hesitation in recommending this hotel to other travellers!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ranger75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 7 August 2014
Dear Ranger75,

What a true delight when an entire family stays with us here in Dusit Thani Dubai and leave with fond memories of their experience - from the food, window view, amenities, overall product and of course, the warmth and gracious hospitality of our team.

Thank you for choosing Dusit Thani Dubai as your preferred home in Dubai. We are also very happy to know that you enjoyed your stay in our newly renovated One or Two Bedroom Suites.

We look forward to you and your family's return.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2014

We stayed 4 nights 29 June and was wonderful. Great location for the convention center for which they supplied a shuttle each day,,so easy, good sized rooms. Staff friendly making for a very comfortable and happy stay, Breakfast was a highlight one the better buffets selections so well worth doing the B&B rate, Yes we will be back,

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hoteltraveleasyGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 6 August 2014
Dear TraveleasyGold,

Thank you for your kind feedback about your recent stay in Dusit Thani Dubai. It is our pleasure knowing you enjoyed your experience with us.

We cannot wait to welcome you back on your next business trip to Dubai.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 August 2014

We booked this hotel the day before we flew to Dubai, picked it as we were only staying two nights and it was very reasonably priced. When we arrived we were on the 28 floor with a view of Burj Khalifa. The rooms were beautifully decorated and a shutter window between the bedroom and bathroom. Lovely buffet breakfasts, again with views over the city. Close to the train station and only 5 minute drive to the Dubai mall.

Room Tip: Make sure to ask for a view of Burj Khalifa
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank paulmurtagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 6 August 2014
Dear paulmurtagh,

What a true delight knowing you had a pleasant 'surprising' experience during your recent stay in Dusit Thani Dubai.

We look forward to have the pleasure of welcoming you back.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

The best ever stay. The hotel is near the malls and in the heart of Dubai. excellent atmosphere and welcome.Rooms are excellent and comfortable together with the best view available. Thinking of going back there again.

Room Tip: Rooms are excellent, comfortable, and clean together with the best view available
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
2 Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 4 August 2014
Dear Ahmed E,

Thank you for your kind feedback about your recent stay here in Dusit Thani Dubai with your family. It delights us knowing that you've had a fascinating experience. We cannot wait to welcome you back again on your next visit.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2014

My sister and I stayed at the Dusit Thani in July and found the hotel to be in a perfect location for the Metro and Dubai Mall. Although it was hot we walked to the Mall a number of times. Staff were exceptionally helpful and rooms were beautiful with all facilities needed. They were very clean and modern. Nothing was too much trouble

Room Tip: We had a room overlooking the financial district, maybe one overlooking Dubai Mall would have been b...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RosemaryPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review, 30 July 2014
Dear RosemaryPerth,

Being centrally located in the heart of Dubai is one of the reasons why people prefer Dusit Thani Dubai. We are happy to know that you and your sister had a convenient stay with us and that you were exceptionally serviced by our team.

To welcome you back in the near future would be our true pleasure.

Warmest regards,

Prateek Kumar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
Taj Dubai
#11 of 549 in Dubai
1,443 reviews
Shangri-La Hotel, Dubai
#18 of 549 in Dubai
471 reviews
Show Prices
Show Prices
Show Prices
Downtown Dubai
Ramada Downtown Dubai
Ramada Downtown Dubai
#71 of 549 in Dubai
2,027 reviews
Roda Al Murooj
#101 of 549 in Dubai
2,071 reviews
Fairmont Dubai
#48 of 549 in Dubai
1,756 reviews
Show Prices
Show Prices
Show Prices

Been to Dusit Thani Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dusit Thani Dubai

Property: Dusit Thani Dubai
Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#57 Business Hotel in Dubai
#58 Romantic Hotel in Dubai
#73 Luxury Hotel in Dubai
#103 Family Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
Official Description (provided by the hotel):
Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, TravelUp, Southall Travel, Hotels.com, TripOnline SA, Ebookers, LateRooms, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Dusit Thani Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing