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“Good budget hotel”

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Regent Palace Hotel
Ranked #311 of 546 Hotels in Dubai
Hobart, Australia
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good budget hotel”
Reviewed 18 June 2014

I had read reviews of hotel which said there was a nightclub under rooms which caused loud noise until late at night - they were right the music could be heard until 3 a.m. Other than this the hotel was a good budget friendly hotel which offered a nice breakfast which was included in the price. The position was good close to railway station and shops.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zorro16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 19 June 2014
Dear Guest,

Greetings from the Regent Palace Hotel!!!

Thank you for taking time to give us your feed back and your kind comments regarding the location and value for money.

I look forward to welcoming you back to the Regent Palace Hotel in the near future.

With best regards,

Ms.Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
New Delhi, India
Level 6 Contributor
180 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 12 June 2014

I never expected this hotel to be good but after entering the lobby itself the kind of reception and service I got, I was floored. I thought it be just ok but it far exceeded my expectations. The service, the friendliness of the staff and room is very good. Everything is worth the money you spend. And to top it all the location and its proximity to Bur Juman metro station is an icing on the cake. The breakfast is also good if not great. Overall it is great for families and worth staying for 5-6 days while visiting Dubai.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArunBhaskar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 14 June 2014
Dear Mr.Arun,

Greetings from the Regent Palace Hotel!!

Thank you for taking time to give us your kind comments regarding our excellent location and services.

We look forward to welcoming you back to the Regent Palace Hotel in the near future.

With best regards,

Ms.Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2014

Was in Dubai for 5N/6D and stayed in Regent Palace. Everything was just perfect - smooth check-in, great breakfast, excellent room service, spacious rooms - nothing to complaint about.

Great centralized place to stay.

Room Tip: Room opposite Burjuman mall
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SPF_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 14 June 2014
Dear Guest,

Greetings from the Regent Palace Hotel!!

Thank you for choosing to stay at the Regent Palace Hotel and for taking time to give us your feed back and your kinds comments regarding our location and services.

We look forward to welcoming you back to the Regent Palace Hotel in the near Future.

With best regards,

Ms.Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 May 2014 via mobile

Pros: The hotel location is good with the metro station just 50 meters away. The buffet breakfast was good and had some variety.
Cons: the stewards at coffee shop seems less interested towards the guests and has a very casual attitude. We stayed for 04 days and on all four days we never found a table setup for breakfast which is a very basic thing. We have to ask them for cutlery on all 04 days. There is no service culture build in them. May be due to lack of training.
House keeping service is provided only once a day. There is no turndown service given in the room during evening. This means the guest himself has to remove the bed runners before sleep. Even upon request there was no room cleaning service provided to us.
It seems the management only cares for business and there is no sense of guest service. Definitely not a 4star hotel.

Stayed May 2014, travelled with family
Helpful?
Thank A3J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 14 June 2014
Dear Guest,

Greetings from the Regent palace Hotel!!!

Thank you for taking time to give us your feedback and your kind comments regarding our location.

My apologies for the issues encountered with our Housekeeping and restaurant steward,I have discussed your point with the Executive housekeeper and Food and Beverage manager who will retrain the staff in being more attentive.

Thank you for choosing to stay with us and we look forward to welcoming you back to the Regent Palace Hotel in the near future.

With best regards,

Ms.Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dubai hotels

JoziJETSETTER
Level 5 Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 May 2014

his Hotel has certainly become a home away from home. The Staff are alawas warm and accomodating, particularly Manzoor Akram who made our stay this time,more endearing. I love the convenience and ambiance of this Hotel and will stay here whenever we stopover in Dubai.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoziJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 18 May 2014
Thank you for choosing the Regent Palace Hotel and for taking time to give us your kind comments regarding our services .

I look forward to welcoming you back to to the Regent Palace Hotel in the near future.

With best regards,

Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 4 Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 May 2014

We went after my wife and me got married. As soon as they came to know we were a honeymoon couple, they upgraded us from normal room to deluxe suite which was a very nice gesture. The room service was nice and the staff very courteous.

The breakfast buffet in the morning was very tasty and we had a great time staying there overall. Wouldn't mind going back again

Room Tip: Ensure you take rooms away from the club section in order to avoid too much noise
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 18 May 2014
Dear Guest,

Thank you for taking time to give us your feedback and your kind comments regarding our services.

Thank you for hoosing to stay with us and I look forward to welcoming you back to the Regent Palace Hotel in the near Future.

With best regards,

Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nairobi
Level 5 Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 May 2014

Comfortable hotel in the centre of Dubai. Centrally located and easy access to places. The only drawback is the noise at night which runs into late hours. The breakfast is more Indianish but tasty. Nice place overall.

Room Tip: Higher floors are better to keep away from the noise.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azmina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aileen A, Manager at Regent Palace Hotel, responded to this review, 18 May 2014
Dear Guests,

Thank you for taking time to give us your feedback and your kind comments regarding the location.

My apologies for the noise that you have encountered from our nightclub during your stay and feel free to contact us on your next visit so that we can allocate your room on upper floor.

I look forward to welcoming you back to the Regent Palace Hotel in the near future.

With best regards,

Aileen D.Ayaquil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regent Palace Hotel

Property: Regent Palace Hotel
Address: Sheikh Khalifa Bin Zayed Road, 39 | PO Box 26816, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#139 Spa Hotel in Dubai
#240 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Regent Palace Hotel 4*
Number of rooms: 144
Official Description (provided by the hotel):
Perfect for long stays or conducting private meetings, The Executive suite comes with a separate sitting area along with the bedroom, with a king-size bed & facilities include two plasma television, with satellite channels, mini-bar, hairdryer, safe deposit locker, bathrobes, bathroom slippers with all bathroom amenities, Wi-Fi internet facility, cord-less telephone, tea & coffee making facilities It is suitable for two adults & one child or three adults. ... more   less 
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Also Known As:
Regent Palace Hotel Dubai
Regent Palace Dubai
Regent Dubai
Dubai Regent

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