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Le Royal Meridien Beach Resort & Spa
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Reviews (6,727)
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Reviewed 3 January 2014

Le Royal Meridien is a lovely, modern hotel located near the Dubai Marina. The building and the layout of the hotel is great, with an excellent and huge outside beach and pool area. The bar staff around these areas are very attentive and friendly. The hotel also has a large 24 hour gym, I think that it's open to the general public so it is rather busy. The fitness machines are of a high standard and there are plenty of them. I think that this hotel must have more sunbeds than customers staying in rooms, I never had a problem finding a bed at any time of the day. The room was nice and I paid extra for a tower sea view upgrade, the view was lovely and faced the afternoon sun, I particularly enjoyed sitting there and catching the last of the rays. The bed was comfortable and the amenities in the room are also good. I counted five bottles of water in my room, I was also able to access the club level lounge, which includes various free food and drinks at different times of the day.
I paid extra for an upgrade and it turned out that it was in the middle of a construction period and changing of the security locks. That meant when I went back to my room, there were four people in or around my room making adjustments to the door. I spoke with Pam and this has been resolved since.
I would definitely return to the hotel in the future.

  • Stayed: December 2013, travelled solo
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3  Thank majicka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Le Royal Meridien Beach Resort & Spa, responded to this reviewResponded 6 January 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with us.

We are happy to read from your review that you had enjoyed your overall stay at the hotel and that the matter with regards to lock was resolved to your satisfaction.

We appreciate your positive and kind feedback and very much look forward to welcoming you back in the resort.

Kind regards,

Pam Wilby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

We had a really good time over christmas at this hotel. They make a huge effort, loads of decorations, good food and the people that work there can never do enough for you.

I'd thoroughly recommend this hotel for a stay over christmas or indeed any other time. We've been there more than once and it has always been very good.

Room Tip: Rooms overlooking the pool in the tower are good, ours was quiet and also recently refurbished.
  • Stayed: December 2013, travelled as a couple
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Thank TR20121228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Le Royal Meridien Beach Resort & Spa, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you for posting your review on Trip Advisor.

Having stayed with us before, we are truly delighted to know that you had enjoyed your recent Christmas holiday with us and our team really looked after you throughout the stay.

All your kind comments are greatly appreciated, particularly with the decor and cuisine available at the hotel.

Thank you once again for recommending us on Trip Advisor and we look forward to welcoming you back in the near future.

Kind regards,

Pam Wilby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

Recently visited Dubai for 11 days staying at Le Royal Meriden at Dubai Marina. Firstly, don't fly Qantas, you have to pay £28 just to book seats!
As for the Meridien, it was a nice clean hotel, with excellent gardens and position at the start of The Walk. However, we felt that the food was not 'up there' with the best. We ended up putting bacon in a roll as anything else was so unappetising.....in our opinion.

The staff however were 1st class, very helpfull but I did detect some of the sunbeds were being 'reserved' by a towel, and unoccupied all day which is not part of the Hotel practice. Can only assume some money changing hands (I did actually see it one day when some locals arrive and wanted beds to be moved in front of the pool steps so nobdy could enter very easily).

It was our 2nd visit to Dubai (loved the first one in the Grand Hyatt) but I don't think we will return. The attitude to 'immigrant' labour was, at best, very arrogant, and the whole thing runs on 'money' and not cultural differences. Seems that alcohol is not an issue as long as you are in a high-end restaurant or hotel bar. In ordinary restaurants it is banned. Hypocracy, or what?

As for the Burj Khalifa, the attraction branded 'At the Top' is another con. You actually get to an observation half way up.

Also beware of Karama. Remember, you can't change duff watches etc when you get home.!!

  • Stayed: December 2013, travelled as a couple
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6  Thank ukJimbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Le Royal Meridien Beach Resort & Spa, responded to this reviewResponded 4 January 2014

Dear Guest,

Thank you for taking the time to share your thoughts and feedback on Trip Advisor following your recent stay with us at Le Royal Meridien.

Whilst we are glad that you were pleased with the service and facilities of the Hotel, we are sorry that there were couple of points that you have mentioned which was not up to your expectations. Please be assured that your feedback have been shared with the concerned managers and the teams accordingly.

Nevertheless, we would greatly appreciate it if we can have the opportunity to speak to you personally to discuss your concerns further hence, may I kindly request you to contact us directly on Guestservices.leroyalmeridien@lemeridien.com

Thank you once again for taking the time to write your review and we look forward to hearing from you.

Kind regards,

Pam Wilby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

We were very pleasantly surprised at the staff and facilities at the Le Meridian. The extra space, in the room, the pools and at the beach made such a difference to our stay. Our 3 year old loved the pools, beach and playground. The restaurant variety was good.

  • Stayed: December 2013, travelled with family
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1  Thank sneakers3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Le Royal Meridien Beach Resort & Spa, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you for posting your review on Trip Advisor.

We are happy to know that you and your family had enjoyed your overall stay with us and were pleased with the service provided as well as the facilities available at the hotel.

All your kind comments with regards to the room, pool and beach, playground and restaurants are greatly appreciated.

Thank you once again and we look forward to welcoming you and your family back in a not too distant future.

Kind regards,

Pam Wilby
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

It has a good location and great staff.
Other than that: we were in the middle building on the sixth floor. Stained carpets and pillows; hair in bath; towels that were hard and grey; fruit that was never replaced; and the MOST AWFUL food at the Italian restaurant for the New Year dinner (which you are forced to partake in should you wish to stay at the hotel during that time).
It just looks tired and old and is not worth what you pay to stay there.

Room Tip: I believe, from reading other reviews, that there are magnificent rooms somewhere in the hotel. Definitely not in the middle building though!
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank ElizabethDurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Le Royal Meridien Beach Resort & Spa, responded to this reviewResponded 5 January 2014

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent stay with us at Le Royal Meridien.

We are very concerned to read your review with regards to your overall experience with us and as we value all our guest feedback I would very much appreciate the opportunity to speak to you personally and request you to contact us directly on Guestservices.leroyalmeridien@lemeridien.com

Thank you once again for taking the time to write your review and we look forward to hearing from you.

Kind regards,

Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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