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“Excellent hotel and stay”

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Four Points by Sheraton Bur Dubai
Ranked #155 of 545 Hotels in Dubai
Certificate of Excellence
Mumbai (Bombay), India
1 review
“Excellent hotel and stay”
Reviewed 28 June 2014 via mobile

having stayed in a lot hotel around the world I must say that this hotel has definitely exceeded my expectations. The rooms were excellently designed and upto new standards. Food was delicious in their Indian restaurant. With multi lingual staff the courtesy they provided was really exceptional and that completes this property as a best hotel in town. Will certainly return soon. Thanks for your wonderful hospitality Four Points.

Stayed June 2014, travelled on business
Helpful?
Thank srm20014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 30 June 2014
Dear srm20014,

Thank you so much for this fantastic review. We are thrilled to know that we exceeded your expectations.

It is our endeavor to provide our guests with the highest levels of service and comfort to make their stay truly memorable. Your appreciation is truly rewarding and I have shared your compliments with the team.

We look forward to have you back with us soon.

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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929 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Muscat, Oman
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

Conveniently located in Bur Dubai on main street and all major attractions in Dubai are 10 to 15 min drive. Close by metro station.My stay was excellent everybody was very friendly and helpful. Rooms are clean and excellent service. Hotel provide a complimentary Wi-Fi. The check in / check out very fast.
Breakfast was excellent with a lot of options . There is authentic Indian restaurant in hotel , the ambiance of that hotel is excellent , its pricey but food was very good. you will get very easily taxis outside the hotel. Overall its very good hotel for Dubai trip.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhay k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 30 June 2014
Dear abhay k,

Many thanks for this excellent review and for your words of appreciation. I am really pleased to know that you had an excellent stay.

We are happy to note that you find like our facilities and services. We always strive to walk that extra mile to ensure a comfortable and relaxed stay.

Looking forward to welcome you back..

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Arab Emirates
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 June 2014

Good quality hotel in this busy bustling area between metros Al Fahidi (Green line) and Burjuman (Red line). The street it is, actually Khaled bin Walid street, is known as Bank Street and at the Burjuman end is the big Burjuman shopping centre, once the reference point for shopping centres in Dubai and now being renovated. No complaints at all about the hotel and had some good breakfasts!

Room Tip: All seemed good
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fredo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 29 June 2014
Dear Fredo12,

We are delighted to read your feedback regarding your stay with us. Thank you so much for the feedback.

Our guests have access to two metro stations within walking distance making it comfortable to move around the city. The nearest one is the Al Fahidi metro station which is just a one minute’s walk from the hotel.

Looking forward to have you back with us!

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles
Level Contributor
193 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 16 June 2014

Location was convenient, it was a short taxi everywhere. The restaurants in the hotel were good, we loved the Indian food. Room service was quick and there was a lot of choice on the menu. Overall good value for the money spent. Dubai is expensive to dine, so it was good to save on the hotel. Next time, I'd stay in the Marina though, you can walk to so many places from there, where this hotel doesn't have much in the immediate area. But the Marina is a lot more expensive.

Room Tip: No view, so room really doesn't matter.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cutecdnchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 18 June 2014
Dear cutecdnchick,

It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay.

Thank you for your words of appreciation and your feedback.

I am really happy to know that you loved the food at our Antique Bazaar restaurant. This is one of the award winning restaurants in our hotel. I shall be sharing your appreciation with the team.

We very much look forward to welcome you back!

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 June 2014

Was here for the weekend, between business trips in the Gulf, and if you want good service, comfy rooms, and at the same time five star treatment for a four star price - Get Here. Airport, Sh Zayed Road, and other main places are easily accessible by cabs, plus if you walk across you hit the metro stations. Breakfast spread not fabulous but ample.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krishnan Iyer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 17 June 2014
Dear Krishna Iyer S,

Thank you for taking the time to send us your feedback. Many thanks for your words of appreciation. We are happy to note that you find the service good and room comfy. We always strive to walk that extra mile to ensure a comfortable and relaxed stay.

Our location is an added advantage as the guests have access to two metro stations making guests comfortable to move around the city. The Burjuman station is about 10mins walk and the Al Fahidi metro station is located just a one minute’s walk from the hotel.

We look forward to welcoming you back during your next visit to Dubai.

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
109 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 June 2014

A very nice hotel, well located with metro stations, restaurants, shopping arcades...all near by.

Rooms were well anointed and I got my specific request that I made while reservation. Sleep quality was better than most hotels in this class. However shower area can be improved. Though I managed it but entry/ exit for tub can be risky for elderly people. Quality of some of the toilet amenities could have been better.

Overall a good hotel and a good stay but a notch under 4 star category!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank TrotGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 17 June 2014
Dear TrotGlobe,

Thank you for sharing your feedback regarding your stay.

We are pleased to know that you had a good sleep and the sleep quality was better than most hotels. Please be assured that we will review the points of concern that you had highlighted.

Thank you also for the great feedback of our Antique Bazaar restaurant.

We certainly look forward to the opportunity to welcome you back.

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 June 2014

My stay at the Sheraton was a great pleasure with very friendly staff. On my arrival Jimson dealt with an issue with great efficiency. He ensured that our issue was dealt with before going off shift. He was very very helpful & always remained calm with a constant smile on his face. I would really like to say Thankyou to him for staying beyond his shift to ensure we were checked into our rooms & comfortable. I would definitely stay here again.. I had a brilliant holiday.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinzara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, 9 June 2014
Dear vinzara,

Many thanks for the valuable feedback about your stay with us.

I am really glad to know that you had a brilliant holiday and have conveyed your appreciation to our associate Mr. Jimson.

We look forward to welcome you back!

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Bur Dubai

Property: Four Points by Sheraton Bur Dubai
Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#99 Family Hotel in Dubai
#99 Romantic Hotel in Dubai
#108 Business Hotel in Dubai
#141 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Official Description (provided by the hotel):
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 
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Also Known As:
Four Points By Sheraton Bur Dubai Hotel Dubai
4 Points By Sheraton Bur Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Sheraton
Dubai Four Points

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