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“Fabulous staff.” 5 of 5 bubbles
Review of Movenpick Hotel & Apartments Bur Dubai

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Movenpick Hotel & Apartments Bur Dubai
Ranked #85 of 544 Hotels in Dubai
Certificate of Excellence
Llangollen
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous staff.”
5 of 5 bubbles Reviewed 23 April 2012

We stayed but one night but boy it was a thrill. The hotel is very well appointed and the staff very helpful and attentive. Highly recommend,

Stayed April 2012, travelled with family
Helpful?
Thank ShaunJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear ShaunJones,

Thank you very much for sharing your experience of your stay on TripAdvisor. It is great to hear that you had a “thrilling” stay with us and be certain that we will share your nice comment with all our employees. They will be pleased to hear that you have enjoyed all aspects of your stay.

We look forward welcoming you back very soon!

With kind regards from Dubai,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,984 reviews from our community

Traveller rating
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    550
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

Having booked/paid for an apartment several weeks in advance and reconfirming by phone the night before arrival we were somewhat upset to find that all the apartments were full upon arrival at 02:00 in the morning. The situation was remedied by the duty manager providing us with two inter-leading rooms in the main hotel and the general manager the next day offering us complimentary buffet breakfast (very good) and VIP lounge access for the duration of our stay.
The excellent service continued throughout our stay and we thoroughly enjoyed the atmosphere and quality of the hotel. Though we enjoyed the rooftop pool, spa and sports bar, the adjoining nightclub (free to guests) was a bit commercial - nice interior and sound though. Although termed as "centrally located" the nearest mall and metro station are a long walk, but with cabs being reasonably priced this was not such an issue. I would recommend this hotel for both business travelers and families and would return again.

Room Tip: Ask for a front facing room (smoking) as the back of the hotel can be noisy and no view.
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  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank afrocentric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear afrocentric,

Thank you very much for having taken your time to share your experiences about your stay at the Mövenpick Hotel & Apartments Bur Dubai.

I would like to apologize that we were not able to provide you with the booked apartment upon your arrival and I am happy to read that this didn’t cause you any inconveniences during your stay. I am glad that you and your family had a great time with us and in Dubai and we are very pleased that you were satisfied with our hospitality and hotel facilities.

See you soon in sunny Dubai & kind regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

This is the second time I've stayed here and both times it's been excellent. Handy for the Gold & Spice Souks, The Dubai Mall and everywhere else the short stay visitor is likely to go. An English style pub featuring sporting events and several different types of dining facilities mean you don't want for anything in the hotel. An Executive Room on the 4th Floor is perfect with complimentary cocktails and canapes in the evening and so handy for breakfast in the morning. The roof top pool is an added bonus. Really can't fault the place.

Room Tip: Book a 4th Floor (Executive) Room.
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gsalba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear gsalba,

Thank you so much for choosing Mövenpick Hotel & Apartments Bur Dubai and for your generous comment and favorable rating regarding your stays with us. We are glad that you have enjoyed all your stays with us and I also like to thank you for noting our good location and our hotel facilities. I will certainly share your kind feedback with our team members and they will be happy to read your review.

We look forward welcoming you back to our hotel again very soon.

Best Regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

Even though the hotel is small, it has "all" the facilities. even though located on one end of dubai, its a convenient from the point of view that it is in older part of dubai. couple of decent shopping malls are located near this hotel. we have stayed in this hotel for 4 days and on all the days we had never had any issues. extremely professional staff, well maintained rooms. particularly my baby enjoyed her exclusive cot.
also the most memorable part of the stay which i cannot and will not forget about are the PILLOWS. Woooooow...amazing pillows..one of the best may the best available in the world. if they were up for grabs, i would have definitely paid the cost and also pay the cost for the extra baggage at the airport.
Very comfortable stay for my family with my 2 yr old kid.
Entire staff were completely cooperative.
5 stars ***** to all staff members and all departments

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mscsrikanth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear mscsrikanth,

Thank you so much for your kind review about your experience with us. We are very happy that you have enjoyed your stay with us and we hope having the chance in welcoming you back to our hotel whenever you travel to Dubai. I will certainly share your experience with our team members and all of them will be happy to read your kind words. I also like to thank you for your comment in regards to the comfort of our pillows. Please contact me directly and I will be pleased to provide you with the contact details of the supplier.

We hope that you had a safe journey home and we are look forward welcoming you back to our hotel again very soon.

Kind regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Peak Derbyshire
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 April 2012

Stayed here twice on business in Jan. Rooms are very clean and well maintained. Reception is efficient and staff are polite. Food is of a high standard and the standard is high. The bar is busy and fun. The gymnasium is small and compact. The swimming pool is on the rooftop and is ok though nothing special. Generally it was a good place to stay and I would recommend it for business trips. Great service, plus unlimited internet access in rooms,

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbdiggerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear Jbdiggerman,

Thank you for your review of your stay with us. We are delighted to hear that you have enjoyed your stay with us at the Mövenpick Hotel & Apartments Bur Dubai and that all hotel facilities were to your liking. It was great having you staying with us and we look forward seeing you again and I hope to have the opportunity to welcoming you personally on your return.

Kind regards

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barbados
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

I have stayed at the Movenpick Bur Dubai on several occasions and every time I return to exceptionally high standards of cleanliness, friendly professional staff and a wonderful warm welcome back from everyone.
My compliments to the Executive Chef and his team who serve so many wonderful dishes to suit ALL palettes. The choice and quality of the food is second to none and I have to say the service I have received in the dining room is absolutely superb!!
I stayed on the 5th floor which has direct access to the rooftop pool which is delightful especially now with the addition of all the new sunbeds, this is a quite a delightful area and a very good suntrap throughout the day.
In a nutshell, a great hotel and such a nice place to be. I have no hesitation, whatsoever in recommending this hotel with such high standards which comes from excellent Managerial skills

Room Tip: I stayed on the 5th floor with direct access to the pool area. A very nice room, quiet and well furn...
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarbadosJaguar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear BarbadosJaguar,

I would like to thank you for your very kind review and your ratings on TripAdvisor. It is greatly satisfying for us to know that we were able to guarantee you always a pleasant and enjoyable stay and this mainly because of the service received by our employees. It will be a pleasure for me to share your comment with all of them and I am sure every single team member will be pleased hearing about your kind words.

Once again I like to thank you and we look in welcoming you back many times more and whenever you travel to Dubai.

Kind regards,

Markus Eppinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
vero beach fl.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

I have stayed at the Movenpick several times outbound for R&R and have found it to be a great place to stay it has a really nice dining area on the first floor and also a great bar and dining on the second floor ,the rooms are well maintained and furnished nicely and very - very clean , there is ample shopping all around ,the staff is very polite and friendly,great place to stay.

Room Tip: they are all good
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  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rosco03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear rosco03,

On behalf of the Mövenpick Bur Dubai team I would like to thank you for your kind review and feedback. We are glad to hear that you have enjoyed your stay at our hotel and that we were able to make your R&R enjoyable. Thank you very much for your compliments in regards to our housekeeping team. I will make sure they are aware of your feedback and I hope we have the chance in welcoming you back to our hotel once your travel plans bring you to Dubai.

Kind regards,

Markus Eppinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Apartments Bur Dubai

Property: Movenpick Hotel & Apartments Bur Dubai
Address: 19 St | Oud Metha Area, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Dubai
#49 Luxury Hotel in Dubai
#50 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Movenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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