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“Great place to stay”

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Movenpick Hotel & Apartments Bur Dubai
Ranked #94 of 546 Hotels in Dubai
Dubai
1 review
“Great place to stay”
Reviewed 15 May 2012

My children and I have been staying at the Moevenpick Hotel & Apartments Bur Dubai for almost nine months now.
Our apartment is spacious, comfortable and the kitchen is very well equipped.
The hotel staff are very polite, friendly and helpful. We are very happy with the high standard of cleanliness. The housekeeping staff  (Mynul & Bishnu (supervisors), Winwin, Faris, Ragavan, Sajin, Sinod, Faisal) are always friendly and very attentive to our daily needs in the room.
Nicholas and Joseph are always cheerful and are happy to organize a taxi promptly for us when we need one.
The famous 'Friday Brunch' in the hotel restaurant with its friendly staff is an experience you shouldn't miss out on.
Last but not least, I would like to thank Ms Sunite G. for organising our stay in Dubai so well.
I would highly recommend this hotel and the apartments to anyone.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zbc03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear zbc09,

Thank you very much for your kind review posted on TripAdvisor and for your trust in our services and facilities! We are so glad that you and your family is having a pleasant stay with us and that we are your “home” here in Dubai. The entire team will be pleased to hear about your nice comment and especially the team members you have mentioned by name are very happy to see that you are satisfied with their work. We will ensure you a comfortable and enjoyable stay in future and once again I like to thank you for this review.

Please do let us know if you have any wishes or questions! Kind regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (301)
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Granges-Paccot, Switzerland
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 May 2012

I recomand to all to stay to this luxury 5 star hotel. We stay one week, all was perfect. The personal are so kind, we will never forget. Reception, restaurant, guest service, eEspecialy the house keeping was perfect - Mr Imran very kind. Service unforgetable. No coments, realy perfect. I am so glad to see a Mövenpik Suisse Hotel in this situation. Compliments.Magnifique.

Very kind personal, always smiling, very very kind. They always are ready to response to your request.Perfect.

best regards

Mrs Hani

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NERIMAN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear Mrs Hani,

On behalf of the entire Mövenpick Bur Dubai team I would like to thank you for your kind review on this site. We are glad that we were able to guarantee a pleasant and enjoyable stay and that you were enjoying the service given by our employees, especially from Mr Imran. We will certainly share your comment with all of them and they will be pleased and motivated to hear that their hard work has been noticed.

We look forward seeing you very soon and I hope to have the opportunity to say hello during your next stay in Dubai.

Kind regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha
1 review
Reviewed 28 April 2012

I am currently staying at the Movenpick Bur Dubai and I have been very impressed by the overall service from the Reception and Concierge to the room service and housekeeping staff. I am here on Business and have had transport supplied to and from my place of work for no additional fee.

I am staying at the hotel for a month and would partciularly like to say how impressed I have been with the housekeeping, imparticularly Imran, a member of the housekeeping team who has been looking after my room. The service has been first class and efficient.

Given the nature of my job I have stayed at hundreds of hotels over the years so I am well placed to agree on the 5 star status of the hotel. Highly recommended.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear Nick R,

Thank you very much for staying with us at the Mövenpick Hotel & Apartments Bur Dubai for such a long time!

We are pleased that you are satisfied with our hotel and our guest services and that you are enjoying your stay at the Mövenpick Hotel & Apartments Bur Dubai. Our housekeeping team, especially Imran, will be very glad to hear your appreciation of their efforts in cleaning your room according to your requirements. I will pass your compliments to them and Imran.

We hope that we have the chance in welcoming you back to our hotel in future and please contact me if you have any further comment or question.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2012

Ideally located minutes away from Airport.
Excellent staff with excellent service
A real value for money
Their buffet breakfast is YUM
On the whole a memorable excellent stay

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1966Doctor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear 1966Doctor1234,

Thank you very much for your review, your rating and your time sharing your experience on TripAdvisor. We are delighted that you have enjoyed the overall quality of service received during your stay at the Mövenpick Hotel & Apartments Bur Dubai and especially the variety and quality of our breakfast buffet. We look forward welcoming you back to our hotel during your next trip to Dubai.

Kind regards,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llangollen
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

We stayed but one night but boy it was a thrill. The hotel is very well appointed and the staff very helpful and attentive. Highly recommend,

Stayed April 2012, travelled with family
Helpful?
Thank ShaunJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear ShaunJones,

Thank you very much for sharing your experience of your stay on TripAdvisor. It is great to hear that you had a “thrilling” stay with us and be certain that we will share your nice comment with all our employees. They will be pleased to hear that you have enjoyed all aspects of your stay.

We look forward welcoming you back very soon!

With kind regards from Dubai,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 April 2012

Having booked/paid for an apartment several weeks in advance and reconfirming by phone the night before arrival we were somewhat upset to find that all the apartments were full upon arrival at 02:00 in the morning. The situation was remedied by the duty manager providing us with two inter-leading rooms in the main hotel and the general manager the next day offering us complimentary buffet breakfast (very good) and VIP lounge access for the duration of our stay.
The excellent service continued throughout our stay and we thoroughly enjoyed the atmosphere and quality of the hotel. Though we enjoyed the rooftop pool, spa and sports bar, the adjoining nightclub (free to guests) was a bit commercial - nice interior and sound though. Although termed as "centrally located" the nearest mall and metro station are a long walk, but with cabs being reasonably priced this was not such an issue. I would recommend this hotel for both business travelers and families and would return again.

Room Tip: Ask for a front facing room (smoking) as the back of the hotel can be noisy and no view.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank afrocentric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 23 May 2012
Dear afrocentric,

Thank you very much for having taken your time to share your experiences about your stay at the Mövenpick Hotel & Apartments Bur Dubai.

I would like to apologize that we were not able to provide you with the booked apartment upon your arrival and I am happy to read that this didn’t cause you any inconveniences during your stay. I am glad that you and your family had a great time with us and in Dubai and we are very pleased that you were satisfied with our hospitality and hotel facilities.

See you soon in sunny Dubai & kind regards,

Markus Eppinger
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Baku, Azerbaijan
Level 4 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 April 2012

This is the second time I've stayed here and both times it's been excellent. Handy for the Gold & Spice Souks, The Dubai Mall and everywhere else the short stay visitor is likely to go. An English style pub featuring sporting events and several different types of dining facilities mean you don't want for anything in the hotel. An Executive Room on the 4th Floor is perfect with complimentary cocktails and canapes in the evening and so handy for breakfast in the morning. The roof top pool is an added bonus. Really can't fault the place.

Room Tip: Book a 4th Floor (Executive) Room.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gsalba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 21 May 2012
Dear gsalba,

Thank you so much for choosing Mövenpick Hotel & Apartments Bur Dubai and for your generous comment and favorable rating regarding your stays with us. We are glad that you have enjoyed all your stays with us and I also like to thank you for noting our good location and our hotel facilities. I will certainly share your kind feedback with our team members and they will be happy to read your review.

We look forward welcoming you back to our hotel again very soon.

Best Regards,

Markus Eppinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Apartments Bur Dubai

Property: Movenpick Hotel & Apartments Bur Dubai
Address: 19 St | Oud Metha Area, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Dubai
#50 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
#87 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Movenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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