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“Great service at Moevenpick”

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Movenpick Hotel & Apartments Bur Dubai
Ranked #103 of 565 Hotels in Dubai
Reviewed 4 November 2013

I've spent several nights here at the Moevenpick Hotel in Bur Dubai on business and I would not only recommend it to anyone I will also bring my own family here for our vacation. The restaurants are great and the bar is fair. I will mention that the service is especially good with the staff going out of their way to make sure that everything is as it should be. One example is the room cleaner Imtiyaz who went out of his way during my stay here to make sure that the room was always clean and stocked with plenty of water and coffee. The entire staff has made similar efforts to ensure that my time here was stress free.

  • Stayed: November 2013, travelled on business
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Thank 868Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 7 November 2013

Dear 868Steve,

Thank you so much for taking the time to post your review of your most recent visit with us on TripAdvisor. It gives me great pleasure to read that our service team was efficient and able to deliver a quality of service that did not disappoint. Especially Imtiyaz will be happy to learn of your experience. Thank you for recommending our hotel. We will look forward to welcoming you back, and hopefully your family, should your travels bring you back our way.

Sincerely,

Markus Eppinger

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1,639 - 1,645 of 2,503 reviews

Reviewed 3 November 2013

This is a very nice hotel, I can only recommend. The staff here is very nice, friendly.

The room service is perfect. One of the staff called Karuppasamy is the best hotel staff guy I have ever met. There is nothing he can not do to help. Always checking, always ready to help.


Very good impression.

Room Tip: Room 205 is affordable and very nice.
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  • Stayed: November 2013, travelled on business
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2  Thank Peter7834ll43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 4 November 2013

Dear Peter7834ll43,

Thank you very much for your review of your most recent stay with us on TripAdvisor. It a great pleasure to learn of your excellent experience and I am very pleased to read that Karuppasamy efficiently assisted you throughout your stay. Thank you for recommending our hotel. Your feedback is highly valued and appreciated and we will look forward to our next opportunity to serve you.

Sincerely,

Markus Eppinger

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Reviewed 1 November 2013

Very convenient location, near to Lamcy plaza and all the eateries.. Near to bustling karma and bur Dubai yet out of the maddening traffic.. Comfortable rooms.. Though the mattresses could offer a bit more support...

Stayed: October 2013, travelled on business
1  Thank rajk15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 3 November 2013

Dear rajk15,

Thank you so much for your feedback pertaining to your most recent visit at the Mövenpick Hotel & Apartments Bur Dubai. I am pleased to learn of your positive impression of the hotel’s services and facilities and that you found the location ideal for your requirements. We will look forward to our next opportunity to serve you should your travels bring you back our way.

Sincerely,

Markus Eppinger

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Reviewed 31 October 2013

I have to say, after staying at the Movenpick Bur Dubai more than a half dozen times, I've found it very nice, from the rooms, in house bar/restaurant, hotel restaurant, room service, with Ramesh Chinna in house keeping making sure the room was cleaned daily and all amenities, mini bar stock, bathroom supplies etc, highly recommend.

  • Stayed: October 2013, travelled on business
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Thank Samuelg101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 3 November 2013

Dear Samuelg10,

Thank you so much for giving us an opportunity to serve you and for sharing your review of your visit with us. I am truly pleased to read that you found comfort in your room and that you enjoyed your visits to our Restaurants and Bar. It is a pleasure to read that Ramesh efficiently assisted you throughout your stay. Your loyalty is highly valued and appreciated and thank you for recommending our hotel. We will look forward to our next opportunity to serve you, hopefully in the not far future!

Sincerely,

Markus Eppinger

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Reviewed 28 October 2013

This hotel is clean and the bell service were super helpful and very International, however I must advise this is not 5 star, it is a good 3 star, clean room, rather small bathroom with free internet at slower speeds (and welcomed) but to charge travellers for ice and call yourself a 5 star hotel is a non-starter. Location is a little far for metro, but not a bad stay just dont think of 5 star luxury or you will be a bit disssapointed

  • Stayed: October 2013, travelled solo
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5  Thank Dwaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 3 November 2013

Dear Dwaine C,

Thank you for your comments pertaining your recent stay with us at Mövenpick Hotel & Apartments Bur Dubai. We appreciate your feedback and I am pleased to read that our service team efficiently assisted you during your stay. Whilst we may not be the most deluxe property in Dubai, we do value our people and the high level of service and friendliness they deliver to our guests each and every day. We are grateful to the vast majority of our guests who have recognized this over the years and taken time to share their positive experiences with us as detailed in the comments below and above.

We are grateful for your feedback.

Sincerely,

Markus Eppinger

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Reviewed 24 October 2013

Would definitely recommend this super hotel. From the dramatic entrance, to the large rooftop pool, the Movenpick Bur deserves every one of five stars.
During a four night stay with my daughter, our every whim was provided by the most attentive staff who were most pleasant and keen for our stay to be perfect.
Dinner in the Chutneys restaurant in the hotel is a must during your stay - the best Indian dining experience imaginable.

Room Tip: Room 334 overlooks the impressive entrance lobby.
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  • Stayed: October 2013, travelled with family
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Thank BrionyMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 3 November 2013

Dear BrionyMartin,

Thank you so much for taking the time to share your feedback of your recent visit with us. I am truly pleased to read that you enjoyed your stay and I would like to thank you for your kind comments pertaining our service team. It is rewarding to read that the team was able to efficiently assist you throughout your stay, but most importantly, I am pleased to learn that the team made your stay a perfect one. Thank you also for your comment regarding our Chutney’s restaurant and I am very happy that you had a great culinary experience. We will look forward to serving you again should your travels bring you back to Dubai.

Sincerely,

Markus Eppinger

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Reviewed 22 October 2013

I'm enjoying staying in Movenpick hotel appartement, the flat is huge and very clean.
The service room is perfect and the housekeeping attendants M.Nazeer and M. Sreekanth are very friendly comming frequently to ask if we need anything, helping whenever we need something in the room.

it's lovely to stay when the flat is confortable and staff is professionnel and very friendly.
In addtition to that we are close to LAMCY, and there are a lots of restaurants and cafe around.


Wish you a nice stay; you will not regret !

Room Tip: make sure you will select romm without noise, since in some of them you might be disturb by the nois...
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  • Stayed: October 2013, travelled with family
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Thank najate d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded 23 October 2013

Dear najate d,

Thank you so much for your positive feedback pertaining to your most recent visit to the Mövenpick Hotel & Apartments Bur Dubai. I am truly delighted to read that you enjoyed your apartment, all of its amenities and the spacious area. Thank you also for your kind remarks about Nazeer and Sreekanth. I have shared your comments with the entire team and Nazeer and Sreekanth are indeed great assets to our team. I am truly pleased to read that your entire stay was a memorable experience and we will look forward to serving you again, hopefully very soon.

Sincerely,

Markus Eppinger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Apartments Bur Dubai

Address: 19 St | Oud Metha Area, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Dubai
#47 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
#91 Luxury Hotel in Dubai
Price Range: £81 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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