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Movenpick Hotel & Apartments Bur Dubai
Ranked #94 of 546 Hotels in Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stays”
Reviewed 26 August 2014

I am always treated to the best customer care and hospitality by the employees of the Movenpick. Karuppasmy from Housekeeping always makes sure my needs are taken care of. It's in a great location with lots of things to do.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 2 September 2014
Dear Larry W,

Thank you so much for sharing your feedback of your most recent stay with us on TripAdvisor.

We are delighted to learn that you had another wonderful time with us and our team member Karuppasamy was able to assist you efficiently throughout your stay. We are equally happy to read that you felt the warm Hospitality offered by Movenpick Hotel & Apartments Bur Dubai.

Once again, Thank you very much and we look forward to welcoming you back at Movenpick Hotel & Apartments Bur Dubai in the near future.

Yours sincerely,
Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,235 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Muscat, Masqat, Oman
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 August 2014

I always stay at this hotel and i highly recommend it !
I usually stay at the apartments - hopefully my next visit to dubai i will actually get to stay at their rooms

Location:
For me i find it ideal - its close to dubai mall and close to the airport basically its very centered and you won't find any traffic jams

Rooms:
The rooms were good for a hotel apartment. good sound proofing so you don't need to worry about the noise.

Hotel:
It is always confusing when i come to this hotel
The apartment is in a separate building just behind. So when we check-in we don't know if we should come to the hotel or the apartment's building because its not clear. Same with checking out

Also the hotel has valet parking but the apartment doesn't which is kind of unfair. Also there is no clear space to load your luggage or ushers to help you (unlike the hotel). Its very confusing and inconvenient. I strongly urge the hotel management to sort this issue

Overall
great for family, good location,

  • Stayed May 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Maan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 2 September 2014
Dear Maan A,

Thank you very much for taking the time to share your recent experience with us here in TripAdvisor.

First of all, we would like to Thank you for your continuous patronage of the Movenpick Hotel & Apartments Bur Dubai. Thank you very much for a very detailed comment and for recommending us to others. We are glad that you love our location and you are planning to stay at our rooms in the future. Your comments with regards to the access and services of the hotel and apartments has been noted and forwarded to the Concerned Head of Department for immediate action. We apologize for any confusion and inconvenience this has caused you.
Your comments is highly valued and appreciated. Rest assured that we will do our utmost to improve on the areas that you have highlighted.

Once again, Thank you for your precious time and we look forward to welcoming you back on your return to Movenpick Hotel & Apartments Bur Dubai.

Yours sincerely,
Roslyn Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014

I am staying from 24th July 2014. Impressed by the behavior of the staff. Infact the quality of the service from the daily cleaning impressed me a lot.
Yes, I will recomend this hotel to others.
Thanks to house keeping dept..Karuppasamy and Mohamed.
Regards
Pijush Biswas

Room Tip: Choose first floor
See more room tips
  • Stayed July 2014, travelled on business
    • Service
Helpful?
1 Thank Pijush B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 25 August 2014
Dear Pijush B,

Thank you for sharing your experience from your recent stay with us at Movenpick Hotel & Apartments Bur Dubai on Tripadvisor.

We are grateful to learn that our service team especially Karuppasamy and Mohamed professionally assisted you during your stay. Your kind comments will always serve as an added motivation to the entire team.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to our next opportunity to serve you, hopefully in a not so distant future.

Sincerely,
Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2014

On time airport pickup & smooth check-in. Clean & spacious rooms (had a issue with the tub drain which would flood up & maintenance took care of it - partially). Easy taxi availability from the hotel entrance to all the malls. Breakfast buffet manager, Hamza, was kind enough to arrange a Jain/Swaminarayan veg breakfast for us everyday of our 4 nights stay. You will see a lot of business class guests here as it's more of a business hotel than a vacation family resort. But as it was more of a shopping trip with hubby, no complains as we just needed a decent, clean & peaceful place after sight seeing & shopping in the city.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gee2415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 25 August 2014
Dear Gee2415,

Thank you for sharing your experience from your recent stay with us at Movenpick Hotel & Apartments Bur Dubai on Tripadvisor.

I am pleased to read that our service team was able to make your every moment at the Hotel extra special. We are grateful to learn that you were overall satisfied with the service and facilities provided at the Hotel.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Movenpick Hotel & Apartments Bur Dubai.

Sincerely,
Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurgaon, Haryana, India
1 review
Reviewed 21 August 2014

I visited Dubai and this hotel for 3 nights. The stay was nice. Breakfast and dinner was nice and hotel staff was courteous and friendly. The rooms were clean and comfortable. Overall nice experience. I would recommend it for next visit

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ankush688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 25 August 2014
Dear 164ulysses,

Thank you for sharing your experience from your recent stay with us at Movenpick Hotel & Apartments Bur Dubai on Tripadvisor.

Thank you for your candid feedback and we are glad you love the overall services of the Hotel.
I am delighted to read that our service team particularly at the Front Desk was able to assist you professionally during your stay. I am certain that they were equally grateful that their efforts are being recognized.

Once again, Thank you very much for sharing your great experience and we look forward to our next opportunity to serve you.

Sincerely,
Roslyn Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
119 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 August 2014 via mobile

I booked this hotel at least partially on the strength of the trip advisor reviews, and I can attest that the compliments of the service are entirely justified. The hotel's location is good, rooms are nice, gym is decent and food is very good, but all these would probably not prompt a review if it weren't for the staff. From check in to check out I was amazed at how well this hotel meets that precarious balance between attentive and overzealous service. Front desk staff particularly excellent. Thanks!

Stayed August 2014, travelled on business
Helpful?
Thank 164ulysses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MP_Guest_Relation, Front Desk Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this review, 26 August 2014
Dear 164ulysses,

Thank you for sharing your experience from your recent stay with us at Movenpick Hotel & Apartments Bur Dubai on Tripadvisor.

Thank you for your candid feedback and we are glad you love the overall services of the Hotel.
I am delighted to read that our service team particularly at the Front Desk was able to assist you professionally during your stay. I am certain that they were equally grateful that their efforts are being recognized.

Once again, Thank you very much for sharing your great experience and we look forward to our next opportunity to serve you.

Sincerely,
Roslyn Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 August 2014

Karuppa Samy was very helpful during my stay at the Movenpick Hotel. Anything I needed He was happy to oblige. Beds were comfortable and the room was clean. Hotel staff was very friendly and attentive.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MAC M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Apartments Bur Dubai

Property: Movenpick Hotel & Apartments Bur Dubai
Address: 19 St | Oud Metha Area, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Dubai
#50 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
#87 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Movenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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