We stayed at Mina a Salam for 7 nights before coming here for a final 3 nights. Let's just say that after 1 night we were phoning other hotels to move locations. Not to say that the Ritz isn't nice, but for the money it is nothing compared to the Mina and the staff are not up to par.
We had a problem with our room. It was badly furnished, dirty, noisy, but these issues were easily overlooked.
However the big issue was we had asked for a room with a door between the bedroom and the living area (where our kids would sleep) and stated this was very important (my husband needed to work, we would order in dinner once the kids were asleep ect ) Anyways, the closet style doors with open slats between them were useless. This might not be a problem for most but it was important to us. When we asked politely for an alternate accommodation we were promised 3 times that someone would look into it and get back to us. After no response I left a message with the hotel manager, no reply again. For three days we could not get a reply or a resolution and so we just enjoyed the great pool, beach and weather and made the best of it. And just because my kids were tired from not being able to get to sleep and the fact that my husband had to go inside in the afternoons to get some work done was not going to cloud our holiday .... well maybe just a bit.
The Mina A Salam has a better beach, pool, rooms (by far!), restaurants and SERVICE and at a price of about 20 pounds more a night for a suite.
- Official Description (provided by the hotel):
- Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views, this intimately luxurious resort, situated on 350 meters of the pristine white sands of the Arabian Gulf, is the perfect place to relax and indulge. Enjoy sophisticated dining experiences in one of the resort's 9 restaurants offering culinary choices from Asia, Arabia, Italia to a beach side seafood grill. Guests in search of a more active lifestyle have unlimited recreation facilities to choose from including four tennis courts and a multi-purpose gymnasium, together with six swimming pools -including 2 shaded children's pool one with water slide for younger visitors. The resort's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. For spectacular settings on lavish celebrations or high-powered business meetings, the resort's grand ballroom, collection of stylish meeting rooms and stunning outdoor pavilions, epitomize The Ritz-Carlton reputation for detail and excellence. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. With the bustling metropolis and all the attractions of urban living on the doorstep, step out of a chauffeured limousine, step into the city's most sought-after beach destination and discover a hidden legendary gem in the heart of Dubai Marina. ... more less
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- Also Known As:
- The Ritz-Carlton Dubai Hotel Dubai
- Ritz Carlton Dubai
- Dubai Ritz Carlton
- Ritz Dubai