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“Hotel heaven. ”

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The Ritz-Carlton, Dubai
Ranked #57 of 540 Hotels in Dubai
Certificate of Excellence
West Midlands
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Hotel heaven. ”
5 of 5 bubbles Reviewed 8 June 2014 via mobile

Last year we stayed at the jumirah beach hotel and I didn't think I would stop anywhere better but I have to say the Ritz Carlton has for me .
What a truly amazing hotel. Great check in, our room was ready even though we were early. We had a club room and it was stunning best hotel room I have stayed in . We had a stunning view that I will add as a photo . Two so comfortable double beds as we have a 9 year old son and the bathroom was massive and as other people have said great bath tub with TV which my son was impressed with . The walk in shower was huge with 3 different choices of showering.
So glad we chose a club room as the club lounge was excellent . Breakfast you were spoilt for choice and as we stopped for 10 days the chef remembered what my son ordered for him to cook every day which was nice. The club lounge is well worth it lovely and quiet most of the time and plenty of room. The only thing I did notice was a few inconsiderate parents with young children who chose to play TV program's for them rather loudly on their tablets when the club lounge rules clearly ask you to keep phones and I pad s etc to minimal noise. The food you get in there is great, lunch, afternoon tea and dinner and whatever you want to drink from coffee to prosecco . The food is like snacks finger sandwiches , sushi , snacks but they do put hot dishes on too. The staff in there are lovely and I would like to mention Mika who helped us a lot and Godfrey who had a lovely smile and brought us plenty of drink s and Shahzad too .
The pool is lovely and there are plenty of beds for everyone and the water in cool bags is a lovely touch along with the cold towels that are brought round , fruit and ice pops. Godwin looked after us very well and put our beds ready for us to relax on.
There is a kids club but our 9 year old found it alittle babish for him but they do stuff in the fitness centre and he did a class especially for children his age and loved it.
The beach is stunning but there was quite a lot of jelly fish and it did put us off swimming in it .
We ate in the splendido restaurant and service was excellent but I was disappointed in the food. We also ate in the Blue jade which was very tasty food but found the restaurant lacked atmosphere . We were disappointed too that if we wanted a alcholic drink with our 9 year old we could only sit outside on the terrace in the lobby lounge and it was alittle too hot.
The hotel is close to so many things to do a walk down the Jbr walk which there was a lot of roadworks going on while we were there so we didn't get the full potential of it. The marina is nice too and massive we never made it all round and has a lovely mall.
I can't praise this hotel enough for all the staff , the cleanliness and how relaxing it was and I can honestly say it's the best hotel and room I have ever stopped in and will definatly be returning when I can afford to go back to Dubai and hopefully the other side of the hotel will be finished and open then not that it affected our stay at all while we were there but expect it will be even better then when we return.

Stayed June 2014
Helpful?
9 Thank WestMidlands3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (384)
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doncaster england
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 June 2014 via mobile

We've just returned from the hotel and I would highly recommend it , having stayed in 4 other hotels in Dubai we felt this hotel was great , the location is fantastic right on jbw where you can walk within a few minutes to lots of restaurants , cafés and the cinema , it's only a 15 minute walk to the Marina too which has a big mall . We stayed in a club room , definitely book that it's worth the extra money , you can get unlimited alcohol from 12 till 10pm , snacks , lunch , afternoon tea , free wifi , the staff in the hotel are outstanding in all areas including the pool guys , lifeguards , door staff and the rooms are gorgeous , with a free standing bath with a TV at the end and the beds are sooo comfortable , I would highly recommend a stay here and would love to stay again ..... You can also get to Dubai mall easily by taxi and the mall of Emirates is 5 mins away if you want a small luxury hotel with great service then you can't go wrong ...

Stayed May 2014
Helpful?
6 Thank sezDoncasterEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 June 2014 via mobile

We have stayed there a few times now on our way to Europe
It a great hotel staff are good
The bed are alway comfortable
Food is great
In a great location as well
The bar and pool area is great there's a few pools so if you want a quieter pool with no kids the bar pool is great
Great beach out the front as well
Nice place to have a few days



Stayed May 2014, travelled as a couple
Helpful?
4 Thank Gogirl53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Midlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

We have just returned from the Ritz Carlton and I have to say we will definitely be returning. The hotel is excellent and the location is superb. We travelled with our daughter who is 7 and she thoroughly enjoyed it. The only negative thing we could possibly comment on was the fact that one of the pools with the childrens slides was closed. We took advantage of the Club Level which we thought was great, all the food was excellent - well worth the extra. As for the staff, they were all brilliant and couldn't do enough for you. We all felt totally spoilt. The room was beautiful, and my daughter loved bath with the plasma TV.

Room Tip: Definitely Club Level
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Scarlett36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Saw mixed reviews after booking but needn't have worried, we had the best week.
Beautiful rooms in new wing, outstanding club lounge, amazing staff, 3 pools, a big general pool, a children's pool and even an adults only pool which was superb. Not the flashiest, glitziest hotel in Dubai but high quality and everything we wanted and more. The team working there really are top notch and do everything they can to ensure you have a brilliant holiday. Sad to be home and saving up already! The icing on the cake for us was the club lounge so always somewhere relaxing to go, left feeling we had made new friends, not just other gusts but also the loveliest people who work there.

Room Tip: Club was worth it.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lindagornall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

There was nothing that I could find fault with while my family and I stayed here. We mainly stayed here as we didn't want to get under the feet of my cousins and their families while we visited.
The rooms were beautiful, the location was great and the staff were friendly. I wouldn't mind staying here again as I had no problems here I didn't really spend a lot of time at the hotel or looking around it as I was there to see family.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Columbo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

From the smooth and friendly welcome to the attentive staff in the club lounge, this is a very good hotel. The rooms are very well designed and extremely comfortable. Housekeeping kept our room immaculate. The food was always satisfying and well portioned. Excellent location.....Will definately return.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DIDMK5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Dubai

Property: The Ritz-Carlton, Dubai
Address: Al Mamsha Street, 26 | The Walk on Jumeirah Beach Residence, Dubai 26525, United Arab Emirates (Formerly The Ritz-Carlton Dubai)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 On the Beach Hotel in Dubai
#21 Family Hotel in Dubai
#31 Romantic Hotel in Dubai
#32 Business Hotel in Dubai
#42 Spa Hotel in Dubai
#53 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Dubai 5*
Number of rooms: 294
Official Description (provided by the hotel):
Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views, this intimately luxurious resort, situated on 350 meters of the pristine white sands of the Arabian Gulf, is the perfect place to relax and indulge. Enjoy sophisticated dining experiences in one of the resort's 9 restaurants offering culinary choices from Asia, Arabia, Italia to a beach side seafood grill. Guests in search of a more active lifestyle have unlimited recreation facilities to choose from including four tennis courts and a multi-purpose gymnasium, together with six swimming pools -including 2 shaded children's pool one with water slide for younger visitors. The resort's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. For spectacular settings on lavish celebrations or high-powered business meetings, the resort's grand ballroom, collection of stylish meeting rooms and stunning outdoor pavilions, epitomize The Ritz-Carlton reputation for detail and excellence. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. With the bustling metropolis and all the attractions of urban living on the doorstep, step out of a chauffeured limousine, step into the city's most sought-after beach destination and discover a hidden legendary gem in the heart of Dubai Marina. ... more   less 
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Also Known As:
The Ritz-Carlton Dubai Hotel Dubai
Ritz Carlton Dubai
Dubai Ritz Carlton
Ritz Dubai

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