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“An incredible 7 Star Hotel on Earth”

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Burj Al Arab Jumeirah
Ranked #30 of 550 Hotels in Dubai
Certificate of Excellence
Lahore, Pakistan
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“An incredible 7 Star Hotel on Earth”
Reviewed 12 October 2012

Burj Al Arab is a luxury hotel located in Dubai. If you're visiting Dubai, this place is a must see. The only 7 stars hotel in the world, and just watching it would definitely make your day. This is a very special building that you will never get tired of seeing. At night when it changes color it looks even more beautiful.

Make sure you make reservations, as no one is allowed through the gate without one. Also, bear in mind the dress code and conservative values of the host country and the restaurant you are visiting. Most common way to visit the place is to book HIGH TEA reservation at SKY VIEW BAR or if you are looking to do something even more special then try their BRUNCH/LUNCH in their ULTIMATE restaurant AL-MUNTAHA. Both Sky view Bar and Al Muntaha are at the 27th floor, 200 m above sea level, providing breath taking views.

Try to make reservation a week before your visit. At the time of the reservation, if you mention the special occasion, they will honor it. e.g. if you mentioned that you will be celebrating your honeymoon, in that case they will congratulate you as soon as you will arrive and place rose petals all over your table, or sometimes they offer rose to your wife. In case of Birthdays or anniversaries they offer special cakes.

Try to reach the restaurant 10 min before time and request for a window table, these are limited in number. A window table next to coast will provide stunning views. Photography is allowed, however they will ask you not to make videos.

You can have an ultimate brunch at Al Muntaha. And from beginning to end you will find it was a great experience. The hotel is beautiful and the view from the Al Muntaha restaurant, 200 m above the sea, are astonishing. The sea laps at the feet of the Burj al Arab, and it is mesmerizing watching the waves and the shades of blue stretch out into the distance. Seeing The Palm from the restaurant reminds you of the engineering marvel that it is. In short, at least half of what you spend here is for the view. The blue-green-aquamarine is carried through into the decor of the restaurant, and one fully expects a mermaid to swim up to you to take your order. Staff is very attentive as one would expect. Their explanation of dishes is good. The most difficult part is deciding what you want to eat as the menu has so many wonderful choices. The food is second to none, from lobster to oysters to sushi to roast to chocolate fountain... you will try your best but probably you will just be able to try 25% of the buffet. However the desserts did not sparkle. Brunch timings are from 10AM to 12 PM and cost 450 AED. Brunch is only offered on Fridays, if you stay after 12, it will be considered lunch and it cost 550 AED.

You can also try High Tea at Sky View Bar (The same place as that of Al-Muntaha). The tea consists of 7 "courses" starting with champagne and a short crust biscuit with fruit on it. Then served a "caviar" course. You then get sandwiches, pastries, scones, sorbet and lastly a few chocolates, all served on a platter in the shape of the sail. They also serve coffee and 20 different types of teas. Afternoon tea cost around 425 AED. Non-Alcoholic package is 100 AED less.

The service, needless to say, is flawless. The food is phenomenal. For anyone who appreciates the value of good food, you will not be left wanting. The assortment of foods is put together with your pallet in mind. Although the servings appear small, they are filling and there is always more at your beckon call. Any favorites can be repeated. You will yourself see why this is a self styled 7 star hotel. You will simply not visit a hotel elsewhere quite like it!

Some people have reported to have little view at night, due to the heat haze, and reflection from the neon lights in the bar. If you only want to see this wonderful landmark and take some pictures, you can definitely do that. Wild Wadi is beside the area, so if you're planning to have some water adventure, you can as well bring your swim suits with you and enjoy the day on this nice area of Dubai. If you chose to take a dip at the beach if you just wanted to relax and feel the sea breeze, Jumeira beach is also very near to the area.

Burj Al Arab has its own fleet of Taxis (including Rolce Royce, Mercedes and wagons) and helicopter. Some people have claimed that it’s not easy to get an outside taxi in Burj Al Arab on your way back; however I didn’t find problem calling RTA taxi, which reach within 3 min of call. The Rolce Royce taxis charge 150 AED for 10 min, but travelling in it is an incredible experience.

In Short, visiting Burj Al Arab is a once in a lifetime experience. The view is breathtaking, the sunset is monumental and the service is attentive to your style of dining.

Helpful?
15 Thank HassanGilani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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delhi
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 October 2012

We stayed here two days before moving to our company’s guest house. Found some 20% discount on their rates on Antilog Vacations website ( + free tour/pickup drop etc) & booked it ( else it wouldn’t have been possible) I found the hotel to be world’s most luxurious hotel gracefully shaped like the sail of boat and perched on its man-made island. The hotel is located 25 kms from the Dubai International airport.

Apart from the location of the hotel the interiors of the hotel is amazing too. They have reception and butler services on every floor. They assured that all our needs are met. We stayed in one bedroom deluxe suite with beautiful views of the Arabian Gulf. At the ground floor there was a living room with large lounge, dining table for four and a private bar counter. There was also a guest wash room in the ground floor. The suite features a handsome spiral staircase that leads you to the next floor. The next level of floor had dressing room, bedroom with king size bed and a bathroom. Bathroom too was luxurious with Jacuzzi.

We tried the food both at restaurant and in room. The quality and taste of food was same at both the places which was exceptionally good. Bur Al Arab has seven restaurants. Although we tried only one Al Mahara restaurant, specialty of this restaurant is sea food.

We take the full advantage all the other entertainments present in the hotel. The outdoor pool was very nice and had a stunning view. We went to the Spa which is located at 18th floor; there you can also enjoy the indoor pool viewing the whole city from there.

Hotel services were too good. The staff was from different countries and very well behaved. We really enjoyed our two days at this magical hotel. The memories at the hotel will always be in heart.

If you are fortunate to get a good deal then it makes sense to stay here else prices are simply exorbitant.Better start looking for deals on Burj-Al-Arab or settle for lesser

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank jasmeet s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this review, 13 October 2012
Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the ambiance in the hotel, the service provided by our colleagues, your suite experience, your culinary and Spa experience.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

In regards to the price factor, please note that since we source high end products which attract import fees and other expenses, these factors do affect our price considerably also our pricing is based on comparable suite products within Dubai.

Please rest assured that your invaluable feedback is important to ensure that we continually deliver the ultimate experience Burj Al Arab is renowned for and exceed your expectations for future visits.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 5 Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 10 October 2012

I can't thank Mr. Hilal & Marvin enough for showing me the Burj-Al-Arab. The aquarium at both sides of the escalators, the largest hotel atrium in the world, the beautiful Guest Relations, duplex rooms; were all top class. I particularly liked the rainbow effect that you can see on top, from the lobby level; very pleasing. The Sky Bar was a treat to the eyes and the underwater restaurant; looked amazing. Well if you can visit Burf Al Arab, you should and experience its automated beds, the spectacular views of the blue waters and let everything else be a surprise for you; you'll love it.

Helpful?
1 Thank AzizShafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
200 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 9 October 2012

Fortunately this was a return visit to the Burj Al Arab, it truly is a world class hotel and is derservant of more stars over and above the 5 above. The staff go over and above to ensure your stay is memorable in this landmark building.

At the airport we were met by a Phantom Rolls Royce, I am not much of a car person but can appreciate a beautiful car and the luxurious feeling you get when travelling in it. Following a 20 minute ride we arrived at the hotel and were greeted by a line of 5 people all smiling and offering dates, cold towels and Arabian coffee before being escorted to our room. The rooms are huge, all suites, 2 storey and with 2 bathrooms. There is 24 hour butler service to cater for any needs one might have. The bathrooms are great to unwind in with massive spa baths and the most impressive shower I have ever been in, water was coming from every angle!

Around the hotel, level 18 has the spa. As you would expect complete luxury, separated into 2 wings for men and women. I spent time between the steam room, the cold plunge pool (15 degrees) and the infinity pool overlooking all of Dubai. The Burj also has a fully equipped gym with all the latest equipment and a private beach which must you must check out. The water is so salty you float, it is also crystal clear, calm and quite warm. Easy for any swimmer as there are not strong waves.

At sunset we took a buggy from the hotel to the 360 degrees bar, it was a perfect sunset and we got some really good shots of the Burj while sipping champagne and trying a double apple Shisha. We slipped back to the hotel and went to the bar at the top of the Burj for a nightcap which ended a very memorable stay at this fine establishment.

We had breakfast in the downstairs restaurant, it was buffet and the produce was outstanding. All the berries were fresh and ripe. It was nice to enjoy sampling small bits of the extensive offering. While not on the menu you can also request 'pig' bacon if you like it from the chef.

Would just like to make a special mention to Oscar the concierge manager, thankyou for making our stay so memorable. His advice and tips were very much appreciated.

Room Tip: All the rooms are fantastic
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank peteonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this review, 13 October 2012
Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are also very glad to know that you particularly enjoyed your arrival experience, the service provided by our colleagues, your suite experience & bathroom facilities, our private beach, your culinary experience and our private beach.

We have communicated your feedback to the highlighted colleagues and to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pelotas, RS
Level 5 Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 8 October 2012

Spending one night at Burj Al Arad is one of those once in a lifetime experience. The service is exceptional, and the room is actually an apartment. The leisure area and the restaurants are also fabulous. The only problem is the price, but the hotel is so fantastic that you will easily forget about the money issue. If there is any hotel better than this in the world, I cannot even imagine how it would be.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank PedroHallal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this review, 13 October 2012
Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the service provided by our colleagues, your culinary experience and our suites in Burj Al Arab.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

In regards to the price factor, please note that since we source high end products which attract import fees and other expenses, these factors do affect our price considerably also our pricing is based on comparable suite products within Dubai.

Please rest assured that your invaluable feedback is important to ensure that we continually deliver the ultimate experience Burj Al Arab is renowned for and exceed your expectations for future visits.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 September 2012

Just returned from this fabulous hotel where I celebrated a special birthday. I am most grateful to all the staff (especially the singing butler band!) who took time out of their duties to come to our suite and be part of my family's celebrations. Thank you chaps! Your lovely voices and lively instruments made the event even more memorable. I was left speechless and very touched!! All aspects of this hotel cannot be faulted. From the staff at the beachhouse who cater to your every need providing free of charge cold rose scented towels, ice cold water and water sprays for those who feel the heat most to the mouthwatering variety of food served at five different restaurants within the hotel, even the most demanding of guests will not fail to applaud the management's desire to excel in all things. Superbly spacious accommodation (every suite occupies two floors and the bathrooms are as big as the bedrooms, which are huge by any one's standards). There is a 24 hour butler on each floor who attends to every need of each guest on their floor, including running ahead to open the door of your suite as soon as they see you appear! I have been to many superb hotels but this one is unique!! You have to see it to believe it. My family and I cannot wait to return and enjoy more of the same. Well done and thank you.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank HugoSmith8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this review, 6 October 2012
Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay in Burj Al Arab. It gives us great pleasure to know that your birthday celebration was a memorable one with us and that you particularly enjoyed our butlers’ band. We are also pleased to know that you thoroughly enjoyed your stay with us highlighting your suite & the hotel’s amenities, your culinary experience, the service provided by our team and your overall stay.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui, Hawaii
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 28 September 2012

This hotel is one of the best in the world. I Like the personal butler service and the excellent rooms. Great value for money. Food in the hotel is simply the best as is the service. Loved the beautiful aquarium. Love the Rolls Royce Phantom Airport transfer to the hotel and the helicopter transfer back to the airport.

Room Tip: All the rooms are good
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PaulsReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab Jumeirah, responded to this review, 6 October 2012
Dear Guest,

Greetings from Burj Al Arab.

Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Burj Al Arab. I hope that you had a pleasant return journey.

We are delighted to read your great review post your stay with us. It gives us great pleasure to know that you enjoyed your overall stay in Burj Al Arab highlighting our suites, your culinary experience, the service provided by our team, the aquarium in our Al Mahara restaurant and your airport transfer experience.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Burj Al Arab.

Meanwhile please do not hesitate to contact me for any further assistance.

Yours Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Burj Al Arab Jumeirah

Property: Burj Al Arab Jumeirah
Address: Jumeira Road | Umm Suqeim 3, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Dubai
#12 On the Beach Hotel in Dubai
#16 Family Hotel in Dubai
#23 Spa Hotel in Dubai
#24 Romantic Hotel in Dubai
#28 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Burj Al Arab Jumeirah 5*
Number of rooms: 202
Official Description (provided by the hotel):
The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more   less 
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Also Known As:
Burj Al Arab Dubai
Burj Al Arab Rates
Seven Star Hotel Dubai
Burj Al Arab Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
6 Star Hotel Dubai
Burj Al Arab Price

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