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“High Tea in the Lobby”

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Burj Al Arab Jumeirah
Ranked #30 of 550 Hotels in Dubai
Certificate of Excellence
Gold Coast
Level 6 Contributor
200 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
“High Tea in the Lobby”
Reviewed 8 June 2014

We chose High Tea in the lobby so we could get a glimpse of inside this lovely hotel and this was the cheapest option! Unfortunately as we had children with us we couldn't have our High Tea in the Skybar right at the top of the hotel. Nevertheless, the experience was divine. From the moment we walked through the doors to the moment we left, the service was exceptional and the ambience grand. I actually made a big mistake with our time as I had changed it but gotten mixed up so we arrived at 5pm instead of 3pm (and we had booked months in advance). However, there was no problem at all- they still seated us and served us as if nothing was wrong. The lobby is located on the ground floor and if you look up you see the unique centre of the hotel and all the balconies. The food was generous and excellent in every way. It takes about 2-2.5 hours so when we left it was dark and we didn't need dinner. The concierge asked where we were going on our way out and got the golf cart driver to take us to the nearby souk as desired. All very organised and friendly. Very refreshing!

Room Tip: we didn't stay at the hotel- just booked High Tea
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ozetravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Peterborough
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014 via mobile

Went for afternoon tea for my daughters birthday. Food was amazing, 7 wonderful courses, the steak was amazing! would highly recommend! The staff were very polite as was the overall experience. When we come back do Dubai would definitely come again.

Stayed June 2014
Helpful?
1 Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 June 2014

We have been to have afternoon tea at the Burj Al Arab hotel in Dubai during a
recent visit. The service was attentive and we had a lovely table overlooking the sea.
The cuisine was excellent and this is one way of seeing this iconic hotel otherwise
one is not allowed to go in.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
3 Thank 999RKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 June 2014

I have travelled considerably and thought I'd stayed in some luxury hotels, but this moved the bar to a whole new level. I was here as part of an incentive trip, and totally felt like a rockstar getting out of a Lamborghini to be greeted by the very friendly staff. Check-in was quick where I was introduced to Mohammed, who would be my butler for the next 3 days.

The room and view was if nothing else spectacular, with a gorgeous bath and shower, finished to the highest standard. The pillow menu was cause for a chuckle but no detail left out.

My only reservations were that the food possibly wasn't as 7 star as the setting, and the prices for drinks incredibly steep, but then you are in the worlds most luxurious hotel.

Would I come here again, yes, but again for a short stay. This is definitely one for the bucket list. Definitely an experience not to forget.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 June 2014

Everything was absolutely fabulous until the morning and breakfast at Bab al Yam - we could have been in a different hotel, a 2 or 3 star hotel. It was a truly dreadful experience; the chef who boiled my egg had obviously missed his first day at chef school and couldn't even manage to boil an egg properly. The choice was abysmal, nothing looked inviting or tempting and the room was ghastly. It was quite weird seeing very glamorous people in such a setting. To be fair we did have a choice of Asian or western breakfast maybe we should have chosen Asian?? Someone from management should go to this venue for breakfast in disguise and they would really be in for a shock.
This little problem would not stop me from going back to the Burj it’s a legend and rightly so – we had a fab time.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Souxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
Level 6 Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 June 2014

A wonderful 7-star experience. A must do if one is visiting Dubai. Attentive
and efficient service; spectacular views; excellent cuisine; iconic building. A long time dream fulfilled. Would go again and certainly recommend

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham Uk
Level 5 Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 June 2014

My wife and I are used to staying in five star hotels and this is the finest hotel that we have stayed out the room quality is superb.
However I guess in a bid to keep the hotel elitist they have really ramped up the prices for food and drink. One glass of wine was £50 and a bottle of wine starts from around £150. Champagne is £100 a glass. My wife and I had two meals in the hotel and both were around £450, I expect outstanding service and food quality for £450 ( £225 each), the service was good but not great and not the best ive had and the food quality was average for a five star hotel.

The hotel is very small compared to other jumeirah hotels, I have stayed at jumeirah beach hotel and eaten and four others, I would say that you get good service in all jumeirah hotels and the price increase for the Burj just isn’t value for money.
I guess you need to look at who is writing the review before you consider if this affects you, I paid £4500 for a two night stay at the Burj, it was a great experience but I could have had five nights at another Jumeriah hotel for that price.
The hotel is small if you are thinking about a break to this hotel, I would recommend just two nights, maybe stay five nights at another Jumeriah hotel or have a look JA Palm tree court hotel for quarter the price you get amazing service and you can book all inclusive options.
Summary,
Magnificent suites, Good service good food, small hotel with only five restaurants and very very expensive drinks. I would not recommend this hotel to friends unless you are very wealthy and can afford to waste money. I class myself as well off staying only in five staff hotels but this just isn’t value for money and I won’t be going back. I would go back to almost every other jumeriah hotel. I can live with the price of the hotel rooms it’s the food and drink prices that leave a bitter hard done by taste in my mouth.

  • Stayed May 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank WifethreekidsandI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burj Al Arab Jumeirah

Property: Burj Al Arab Jumeirah
Address: Jumeira Road | Umm Suqeim 3, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Dubai
#12 On the Beach Hotel in Dubai
#16 Family Hotel in Dubai
#23 Spa Hotel in Dubai
#24 Romantic Hotel in Dubai
#28 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Burj Al Arab Jumeirah 5*
Number of rooms: 202
Official Description (provided by the hotel):
The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more   less 
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Also Known As:
Burj Al Arab Dubai
Burj Al Arab Rates
Seven Star Hotel Dubai
Burj Al Arab Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
6 Star Hotel Dubai
Burj Al Arab Price

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