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“Still good, usual wonderful stay”

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Jumeirah Beach Hotel
Ranked #56 of 540 Hotels in Dubai
Certificate of Excellence
york
Level Contributor
146 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Still good, usual wonderful stay”
Reviewed 2 December 2013

Once again we had a fabulous time at JBH, the staff really make this place. Everyone is so friendly and really take the time to ensure they engage in conversation with you whatever their position, whoever is in charge of customer relations is doing a brilliant job. The rooms are mostly refurbished now, and whilst I don't think they are built for longevity, they are nicely done. The beds are comfortable and the bathrooms large, plus that view of the Burj is just amazing! There was some work going on at the front of the hotel near the pool which could be a little noisy, but in general this year we found Dubai to be a bit of a buidling site. The food was good, we especially love Villa Beach, the setting is idyllic. I think they could have done to had the heaters working for outside dining as it was a little chilly at night. My only gripes are that for the time of year, and particularly as temperatures were unseasonably low, the air-con in the hotel was on too high, we struggled to keep warm at night. Also the noise radiating from Wild Wadi (all day!) was quite loud and annoying. They were not deal breakers though, and we will be back.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kate234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. I am also happy to hear you loved the overall design and décor of the hotel with an eye-catching view of our sister property and an iconic building Burj Al Arab. Thank you for the very detailed feedback and mentioning so many positive elements about the resort.

You kind comment about our colleagues is highly appreciated. I have shared your comment with the entire team and they are equally happy to hear that you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,049 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,132)
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English first
Palma de Mallorca, Spain
Level Contributor
140 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 1 December 2013

Stayed for a week in this fabulous hotel with my husband. I haven't given top marks only because I thought the lobby area was a bit ordinary and the grounds less spacious than another hotel I have stayed in (by the Marina). The spacious room and bathroom were great, fabulous view from our window of the Burj and incredibly comfortable beds. Toiletries were lovely and plentiful with the sun screen a welcome bonus. Our room was kept spotless and the turn down service provided not only fresh towels but chocs too. The staff were all pleasant and helpful. We stayed half board and loved the vouchers which were provided as they gave us a superb choice of restaurants, not only in JBH but also in the Madinat etc. We made good use of the buggy service between the hotels and then of the boats at the Madinat, great fun.
We especially enjoyed our meal at Al Hambra (Madinat) and Carnevale (JBH). The quality, presentation and portion size superb. Plus, La Veranda served the tastiest bruschetta and pizza outside Italy!
Would thoroughly recommend cocktails at the elevated Uptown Bar on 24th floor. The views of the city lit up at night are stunning.
We never had a problem finding sunbeds, which were very comfortable and the pool towels huge. The complimentary lolly ices were much appreciated. (Bit disappointed that we had to pay for bottled water by the pool when so many bottles were complimentary in our room each day)
My husband and I both celebrated our birthdays during the week and were delighted to receive chocolate cake and bubbly on both days.
Our only criticism would be of the Latitude. Breakfast was served until 11am, but one morning when we ate at 10.15, we noticed the cakes and pastries were not replenished which left little choice of my favourite breakfast dishes.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynneybell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our constant effort at Jumeirah Beach Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and I am happy to hear that you were overall happy with the services provided by our colleagues.

I am also happy to hear that we became the scenery on your birthday. I wish you both a happy belated birthday and wish you a very good health, wealth and happiness throughout the year. Thank you for celebrating these important occasions with us. Your kind comment about our colleagues is highly appreciated. Positive reviews like yours always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 1 December 2013

Have always loved staying in JBH due to nice beach, pool and view. Rooms have very comfortable bed. Love spending tranquil time on either the beach and pool area. There's also quite a number of restaurants where you can eat. If you want to party, there's the 360 bar and lounge, aside from the Uptown Bar on the 24th floor. If you like to have fun, there's unlimited access to Wild Wadi Park.

Will always come back here to have a nice relaxing weekend and time to unwind.

Room Tip: room with balcony, on higher floors (away from the Wild Wadi side)
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sam24112013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that our team was able to make your every moment at Jumeirah Beach Hotel very special and you were overall happy with the services and facilities provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2013 via mobile

We have stayed at this hotel 4 times with our family and we loved it! JBH is our children's favourite hotel and we can't wait to go again next year!
Unlimited access to Wild Wadi, complimentary toiletries, bath robes, beach bags, delicious breakfast and friendly staff, we couldn't ask for more!
Thank you JBH for this amazing experience :)

Stayed August 2013, travelled with family
Helpful?
Thank Adil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel and I am pleased to read that our team was able to manage your expectations and you had an another wonderful holiday with us.

Your kind comment about our colleagues is highly appreciated. I have shared your comment with the entire team and they are equally happy to hear that you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 November 2013

We stayed here late November for one week. Positive feedback on everything. The food was amazing, the rooms spacious and very clean. We have stayed in Dubai earlier this year and if I return this is the hotel I would stay at. We stayed here (my husband and I) and it was my birthday whilst staying at the hotel. The hotel arranged for a cake and bubbly to be delivered to the room, the cake was enormous, it was chocolate which I don't like but this was absolutely amazing, i have now changed my mind about chocolate cake!!!! We went to Friday brunch at Perilla which was stunning, but saying that we must have been there during a quiet period as there were only four tables taken. Every restaurant we ate in did not need a booking but again we could have just been lucky. The one minor niggle is that there is work being done at the hotel and it can be clearly heard from the pool areas, but that in mind they are further improving the hotel so should only be taken as a positive. If you are thinking of booking this hotel, don't hesitate. Drinks are expensive but they are everywhere in Dubai. Perfect holiday, lovely staff and would definitely return.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarlaP1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that our team was able to make your every moment at Jumeirah Beach Hotel very special and you were overall happy with the services and facilities provided at the resort. I also would like to wish you a happy belated birthday and wish you a great year ahead. Thank you for celebrating this very important occasion of your life with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 30 November 2013

Stayed here for a week, with what they term PLC which is Premium Leisure Club. Had a lovely spacious, clean room on the 15th floor. Very clean, massive bathroom, toiletries nice and plentiful. The room is lovely, big, and the bed faced the. Ocean. What a view. The room is so quiet and we slept really well, also had bathrobes, slippers, shoes for the beach, and a beach bag. They really have thought of everything.
The PLC stay covered our breakfast, and afternoon tea in a separate area, and let us have access to the exec pool. It also covered happy hour drinks early evening.Breakfast could also be taken in the main restaurant, but we chose to have ours in the separate area. They had tea, coffee, including lattes, cereal, fruit pastries, cold meats and an egg station. Pretty much all you need! I did not get the lady chefs name but she was always so nice and cheerful. The afternoon tea was between 3.00 and 5.00. Sandwiches, cold drinks, not drinks, warm scones, pastries, crisps, fruit etc. They were very accommodating, as we had one vegetarian person in our party, and they made sure that there was always a vegetarian sandwich.
The exec pool area was lively. The buggy could take you from the hotel to the pool. Little ice jets with cold towels and cold water were provided. Very nice touch. The pool area was really nice and the pools clean and big enough to swim.
Free entry through the hotel to the wild wadi is a real advantage and great for kids and adults!
The staff are what really make this hotel. They are so friendly and accommodating. Nothing fazes them and anything is possible as far as they are concerned.
We loved it here and I would definitely recommend the stay. We stayed half board and that is worth it with the choice of restaurants and cost.

Room Tip: All the rooms face the ocean. I think the higher rooms, just because of the views.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raven108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our “Stay Different” promise is to create luxury environments where our guests can enjoy unique and memorable experiences and I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Your kind comment about our colleagues is highly appreciated. I have shared your comment with the entire team and they are equally happy to hear that you had a brilliant holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Altrincham, United Kingdom
Level Contributor
187 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 29 November 2013 via mobile

We have just stayed here for the 3rd year in a row and had a wonderful time. Our deal included the half board option which probably saved us £1000 over the 5 nights. It does limit you to which restaurants you can eat in but well worth it.

The hotel is a wonderful as ever and service excellent.

My only grip is that the executive pool ( which we used daily) has become a walkway for workmen taking a short cut. Wheelbarrows and pallet trucks passing your feet every 5 minutes is not very relaxing !!

Stayed November 2013, travelled as a couple
Helpful?
Thank Robintaylor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 3 December 2013
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel and I am delighted to read that you had another wonderful holiday with us. Your comment with regards to refurbishment disruption has been noted and passed on to the management team to look into it. Please accept my sincere apology for the inconvenience this caused to you during your stay.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Beach Hotel

Property: Jumeirah Beach Hotel
Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#19 On the Beach Hotel in Dubai
#23 Business Hotel in Dubai
#24 Family Hotel in Dubai
#41 Spa Hotel in Dubai
#52 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Hotels.com, Jumeirah International, Holiday Gems, Travel Republic (UK), TravelUp, Southall Travel, Agoda, Destinology, Odigeo, Traveltool, S.L.U., TripOnline SA, Evoline ltd and HotelQuickly so you can book your Jumeirah Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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