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“Absolutely beautiful”

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Jumeirah Beach Hotel
Ranked #58 of 545 Hotels in Dubai
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely beautiful”
Reviewed 8 May 2014 via mobile

Gorgeous hotel, everything so clean and sparkly. Rooms were of a nice size, air conditioning excellent as it was very hot with the balcony doors open. Beds were possibly the comfiest I have ever stayed in, didn't want to get up in the mornings! We stayed here for 5 nights August 2013, the welcome was superb, they took our bags off us and offered us drinks/face cloths immediately. The private beach is lovely, it was never busy and beds always available. Pool is fantastic, mid-day it is extremely hot and the shaded bits come in use by the pool bar. The marina is lovely to walk along at night. Found the choice of food superb always something to eat morning day and night. My favourite restaurant was the villa beach outside, lovely pizza! View is out of this world especially early morning sunrise. Would 10/10 recommend and we will revisit again. Staff are so polite and friendly. Well worth the money!!

Stayed August 2013, travelled with family
Helpful?
1 Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 12 May 2014
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our prime focus is to the provide efficient, warm and friendly service to all our guests and your mention about these services is very encouraging and a great pride for the entire team. Thank you for acknowledging so many positive elements about the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Nethy Bridge, United Kingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 May 2014

We have visited this hotel numerous times over the past 10 years,this time we had one on the newly furnished rooms, the room is a vast improvement on the old ones and its worth paying the extra.
The service was as good as ever and it always amazes me that the staff can remember you ( especially Nathan on the beach cafe bar)
This has got to be one of the best family hotels in the middle east.
Its hard to say anything negative about this place, its sets the standard for hotel service!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 12 May 2014
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that our team was able to manage your expectations and you had another brilliant stay with us. Your kind comment about our colleagues especially Nathan is highly appreciated. I have shared your comment with team and they are very happy to hear that their efforts has been recognized by our guests and you had a brilliant holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 May 2014

My all time favourite kids friendly hotel in Dubai. Great view of Burj Al Arab and the beach. Staff always smiling and willing to help, actually they will never say no to the guests. Best kids club in town, my daughter learned and danced and jumped a lot! Swimming pool is so amazing specially in the evenings. Private beach. Free entrance for Wild Wadi. Breakfast delicious at the beach. What else can I say? Go for it if you have kids.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertaDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 12 May 2014
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 May 2014

We enjoyed a first visit & short break at the JBH recently. We had a terrific room with balcony (requested in advance) away from the park. Great view of beach and the Burj Al Arab which does dominate the surroundings round here. We upgraded (at a fair cost) to a deal they had on to join executive club for week - access to a quieter pool, free breakfast, free cocktails 6-8, afternoon tea and though I was dubious about it at first, this worked extremely well for us in the end. Executive pool was excellent, always had good location loungers, attentive staff, neat bar in the pool and quieter than the other pool which always looked busy. Breakfast as mentioned in other posts is excellent with a very wide variety, you don't really need lunch after it. You can eat At Beachcombers or at Latitude for that so multiple options. In evenings we ate at the The Villa Beach on the beach in full view of the Burj Al Arab, very atmospheric, loved it (you have to book though). Ate in La Parilla in hotel but didn't really enjoy food there which was shame.Latin dancing on which was entertaining. Great cocktail bar on roof with fantastic views on downtown Dubai. Visited (free entry) Wadi water park which was very crowded on the day we visited. I felt it was a little unkept in general, didn't stay too long. My teenagers though would have loved the convenience of this though and not cared about decor so its location is a huge bonus if that's your thing. Free access also to the pool at the adjacent Jumeirah Mina A Salam which we tried. Nice, but pools at JBH I thought were better. Clientele quite westernised, dominated by number of Russian families at both hotels, heard it was their holiday weekend!. But it didn't feel overcrowded when we were there. Other posts say its decor is a bit dated, i would say its more 'bright' inline with higher class beach hotels and not stuffy. We loved it overall and would go back. Highlights definitely visits to the Madinah in the evening via the free buggy service. Waterways are very atmospheric. It was busy everywhere here though. We found all hotel staff very helpful, positive and not overbearing. They all seemed happy to work for the brand. No complaints. Downsides would be that the wine is expensive everywhere and in general its not cheap for the food either. Not sure I want to see overall credit card bill just yet. Food in general was good but we thought it would be better. Great holiday though, would definitely go back.

Room Tip: Balcony room away from the Wadi Water park would seem a good choice.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bear858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 8 May 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services and facilities provided at the resort. Thank you for the very detailed feedback and mentioning so many positive elements about the resort. Your kind comment about our colleagues is highly appreciated. I have shared your comment with the teams and they are equally happy to hear that you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 May 2014

We stayed at the Jumeirah Beach hotel for the 6th time in four years and we are pleased to report that the service appears to be getting better and better.
For us there are two must stay areas of the hotel. An Executive Club Room or suite bring you under the responsibility of Ali Mirza. I believe this man has recently been promoted to Assistant Manager of the Premium Leisure Club. He cannot do enough for you and was especially attentive to the families with children making sure they are getting the most from their holiday. i.e. the children using all the Premium Leisure club playstations and play areas whilst the parents make the most of the cocktails at happy hour!
We met Ali previously whilst he was working at the Beit Al Bahar villas. if you ever get the chance to experience the villas you will probably regret it, as we have found it very difficult to beat the service at any other hotel in the world and therefore keep going back rather than trying other destinations.
The team there lead by Nazeer, just cannot do enough for you.
Sorry to bore you all with all their names but we have to mention Deeptha, Vincent, Shan, Michael, Stella, Roy, Thomas, Dil and Pratima. it is unfair not to mention more people as they all do such a great job and really live up to the principles of Jumeirah. Even when we have visited the Burj we think the Villas service is better.
With both the Executive Club and the Villas, you gain access to the Executive Pool.
Even at the busiest of times you will often be greeted by Earl who will make sure his team find you the perfect place to have your sun lounger. The service from the bar and friendliness of the staff is fantastic, especially Kavindra, Kumar and the new faces this year like Singh.
What I admired this time was that whilst there was a number of new people working in the areas I mentioned the attension and serviced appeared to have improved, whicch is a great compliment to the hard work of managers and colleagues.
Well done Jumeirah and I look forward to seeing the likes of Ali, Deeptah, Nazeer, Stella, Earl etc all continuing to develop their careers within the group. My only fear is that with so many new hotels being built in Dubai for the 2020 Expo it maybe difficult to keep hold of them!
Thank you for a great holiday!

Top Tip from this stay - try the Jumeirah marina, around £100 for an hour speedboat ride round the palm to the marina and back. especially good for up to 5 people. try that instead of the yellow boats, better value for money!

Room Tip: Villa number 6, one bedroom villa, fantastic terrace!Can be noisy though due to it's proximity t...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 8 May 2014
Dear Guest

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel and for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that every aspect of your experience was excellent and you had an another brilliant stay with us. Your kind comment about our colleagues is highly appreciated. I am very proud that I am surrounded by these wonderful individuals who exactly know how to deliver a good quality service to all our guests. I have shared your comment with the entire team and they are equally happy to hear that their efforts has been recognized and you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 May 2014

A weekend getaway with my wife and 2 kids. If you want to have fun at the Wild Wadi Water Park, JBH is your best choice because the park can be entered from the hotel garden and it's an easy 100 m walk. Many hotels in the area offer complimentary access to the Wadi but no other hotel gives you this convenience. The decor is perhaps slightly kitschy and plasticky for a 5 star place but that's what you expect at a beach resort catering to the package tourist. The helpfulness and friendliness of the staff more than compensates for that. I should say I live in the Middle East so I am spoiled when it comes to service. But JBH overdelivers even for the Gulf standards. Very appreciated. Plenty of restaurants with really nice food. The beds are extremely soft but we quickly got used to it and found it very comfortable. Half of the receptionists seemed to speak Russian so I was concerned about party noise and wild nights. But we had no problem, the place was really quiet and well managed. We slept well. Our kids loved the hotel.

Room Tip: I paid extra for the balcony and requested a room on the upper floors. However, we were told that ro...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 8 May 2014
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Thank you for the very detailed feedback and mentioning so many positive elements about the resort. As they say, a place is because of its people and so is Jumeirah Beach Hotel. Your kind comment about our colleagues is highly appreciated. I have shared your comment with the colleagues and they are very happy to hear that their efforts has been recognized by our guests and you had a brilliant holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

Beautiful hotel, excellent service, the hotel is stunning especially the garden, it's refreshing to see abundant luxuriant tropical gardens like this in Dubai, it's a welcoming hotel with nice architecture

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S0phie1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, 8 May 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. It is very special to be referred to as “The Most Beautiful Hotel in Dubai” and I am very grateful to you for this wonderful compliment.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Beach Hotel

Property: Jumeirah Beach Hotel
Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#20 On the Beach Hotel in Dubai
#23 Business Hotel in Dubai
#24 Family Hotel in Dubai
#42 Spa Hotel in Dubai
#54 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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