This is a great hotel. We had fantastic stay, and management and personnel extraordinary. One good thing of this and other Jumeirah hotels we have stayed in, is the flexibility of the personnel to make the guest feel like they are in the best hotel in the world. We stayed during the Eid holiday, which was absolutely crowded. The whole city was exploding, and shopping malls were impossibly full of people. My wife had the great idea to go to and watch a movie at the Dubai Mall, and by the end of the film the whole place was so crowded that the line to get a cab was literally miles long. We called the hotel, and explained the situation, and kindly offered a limo to pick us up!!! It was not part of our package, or part of the standard services, but they just did this to help their guests to have a wonderful stay! We thought that was class act.
Another positive experience: Upon checking in, there was a mini-line building up since several guests were arriving at the same time. Well, there was this guy (I think the manager or something) who took us to a separate desk (since we were arriving with children) and arranged the whole process in seconds. We thought that was nice and efficient, bending the standard "rules" and offering an option to make things smoother for guests. This is what makes this hotel different from others, not only the extraordinary views and outstanding building, and great pool, and also the included beach and Water Park option for all guests at the Jumeirah Beach Hotel, but the exceptional service.
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- Also Known As:
- Jumeirah Emirates Hotel
- Jumeirah Emirates Dubai