I stayed in the towers for a little under two weeks. It's hard NOT to notice the amazing customer service provided from each and every individual employee there. Beyond the excellent service, the amenities and accommodations are thoughtful, luxurious, and organized. I can speak on the gym, the upstairs bar, the lobby lounge, the breakfast buffet, and the mall. It was comforting having these during my stay and made the long trip that much easier and enjoyable. I had the pleasure of meeting the GM, Mister Grant. His experience in providing outstanding customer service exudes through his demeanor and you can't help but feel like the hotel is there to take care of you in any way possible. Another reason I was left with a fabulous impression of this hotel was because of the customer service desk. I had spent some time on their beach property during the week and after a relaxing evening, realized I lost my shorts. I left a note with one of the attendants and the next day I received a phone call to my room at JET notifying me they were found. A few days later, after realizing I could not make it back out to pick them up, a woman at the customer service desk became my best friend when she not only called the beach hotel's lost and found, but also had the shorts put on a shuttle back to JET AND sent up to my room. SERVICE! Hoping to be back ASAP! Thanks Jumeirah Emirates Towers.
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- Also Known As:
- Jumeirah Emirates Hotel
- Jumeirah Emirates Dubai