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“Great Hotel”

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Jumeirah Mina A'Salam
Ranked #18 of 540 Hotels in Dubai
Certificate of Excellence
Short Hills, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 5 January 2012

We stayed at Mina A Salam last week. The staff is extremely welcoming and very competent. Our room( a standard room) was perfect both inside and out. Our balcony view was of the Burj Al Arab less than 300meters away. In the evening we enjoyed the color light show on the Burj. This hotel has a perfect beach and pool, great shopping in their oun souk and magnificent grounds. We would certianly return to this Hotel.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 6 February 2012
Dear Guest,
Greetings from Mina A’ Salam Hotel!

We immensely value you as our repeat guest and it is always a pleasure to have you with us.

Thank you once again for your sharing your experience with us on Trip Advisor and we look forward to serving you again in the near future.

Yours sincerely,

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,664 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
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English first
Paris, France
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

It was our second time at Madinat Jumeirah over Christmas, and although the hotel is still fantastic for adults & kids alike (fairytale theme, tons of activities, great abra service, amazing choice of restaurants), we have noticed some serious issues with service, which should not be the case at these price levels.
The cast is still plentiful, and overall extremely helpful (especially poolside & kids club cast), but we have seen some cost cutting (no more kids buffet along poolside for lunch, no more VIP bracelets for direct entrance to Wild Wadi: although still free, we now have to queue with the rest of the dayvisitors to the park, which can be quite a lenghthy experience at Christmastime). Similarly, we have had to experience one REALLY bad service experience, on New Years Eve, when our reservation was messed up and we ended up with no seating available and no one to help us. All in all, we felt that in terms of concierge service and restaurant reservations, we were left alone with little advice and no personalized treatment, which is a real issue when the resort is full, and we are standing there with 2 small kids.

My rating is therefore still very good, because the hotel is a dream, but not as outstanding as it used to be, beacuse whan the hotel is full, the service is not where it should be.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank olivia75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

Returned after three years for a long weekend relaxation. Service spot on the the brunch fantastic. Great private beach and amazing bar in hotel.

Room Tip: With the Mina A' Salam , you get free waterway transport to other fine restaurants.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank multimedia0312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 19 January 2012
Dear Guest,

Greetings from Mina A’ Salam Hotel!

Thank you very much for your email. We immensely value you as our regular and repeat guest and it is always a pleasure to welcome you back.

Thank you for posting a review on Trip Advisor and we look forward to serving you again in the near future.

Yours sincerely,
Mahmoud Sakr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 1 January 2012

My wife and 2 boys (5 and 9) staying in a deluxe room from 21 st Dec for 10 days. Although I have visited Dubai more than 10 times, it wa only the second trip for my wife. We had a wonderful experience, the highlights being. Service second to none. Breakfasts a great experience. Pools and beach facilities to die for. Connected restaurants first class. The attached Madinet Souk was superb. The array of cuisines and shopping magnificent. We were invited to a 'Meet the manager' cocktail party, held in the Magnolia room. OMG what' a party. The entire holiday was 10/10....as expected. Dubai gets better and better, don't believe those negative stories that find there way into publications and our dailies. Shiek Mohammed and his amazing government are a class act.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JasonM926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 19 January 2012
Dear Guest,

Greetings from Mina A’ Salam Hotel!

We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your stay.

I was delighted to read that you and your family enjoyed your stay with us and was pleased with the service and facilities at the property. All your kind comments with regards to your dining experience, pools and beach services, the guests cocktail reception and our souk facilities, are highly appreciated.

We sincerely look forward to welcoming you back.

Yours sincerely,
Mahmoud Sakr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

OMG - my husband I went here on our honeymoon, what's more romantic than having a boat take you to your room? oh wow, it was just so beautiful and the boats are 24/7 (free) and they take you around the hotel drop you off to restuarants. There is also a free 24/7 buggy service that takes you around the resort. The rooms were lovely, we had an ocean front room, and every morning it was just such a pretty sight!!!!

The food was again briliant, the breakfast was more than adequate and had so much variety. It was such a prestiegous hotel. Taxi's were easy to get outside the hotel.

Wadi water park was jooy good fun and very easy to get to. all you need is swimwear and nothing else!

We also went to the ski slope and do reccomend this!!! the safri was great had a lovely buffet and watched belly dancing, smoked some sheesha and got mendhi tattos....such a lovely evening, topped off with a short camel ride, and a 4x4 racing in the dessert!

we had dinner at the Burj - gentleman, be prepared - take a few credit cards! the food and service was great. Men - must wear closed shoes and suit attire and ladies must be fairly covered up, no sleevless and dresses above the knees.

generally Jumeriah beach was a delight, it has beds on the beach and pools are brilliant. Such a pleasent stay loved it all!!

dont forget to visit the gold sook and go out of Jumeriah beach to buy cheaper goods!!!

enjoy folks!

Room Tip: don't take many clothes, just swimwear, it's too hot to wear clothes) - don't travel whe...
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  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angel0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 19 January 2012
Dear Guest,

Greetings from Mina A’ Salam Hotel!

Firstly, congratulations on your marriage and thank you for choosing to celebrate your honeymoon with us in Mina A’ Salam. Thank you also for taking the time to share your feedback from your stay.

I was delighted to read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

We look forward to welcoming you back to Madinat Jumeirah.

Yours sincerely,
Mahmoud Sakr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

I have stayed at this wonderful hotel twice in the last couple of months, both business trips, and I can't sing it's praises highly enough. On both occasions my rooms were lovely, incredibly large sumptuous beds, great bathroom with impressive toiletries and a 'proper' mini bar. All rooms have balconies, some larger than others.
Staff are friendly and very attentive, nothing is too much trouble. The choice of 29 restaurants is a little daunting, but what a choice.
Everything you could possibly want is on site including a little souk (market) but it is not what I would call an all inclusive hotel, nothing could be further from the truth, this is style and elegance with everything thrown in, not a 'resort' hotel that I usually loath.
I loved it and can't wait to return when not working.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 19 January 2012
Dear Guest,

Greetings from Mina A’ Salam Hotel!

Thank you for your review of Mina A’ Salam during your recent visit with us. I am delighted to note that your expectations were exceeded and that you thoroughly enjoyed your stay with us.

We certainly look forward to welcoming you back to Mina A’Salam when you next visit Dubai.

Yours sincerely,

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 December 2011

The view of Burj Al Arab is spectacular and the beach is beautiful. The ambience in the many bars and restaurants is nice as well.

Look forward to go again.

Room Tip: Ocean View, High floors
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diobacco1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this review, 22 December 2011
Dear Guest,

Greetings from Mina A’ Salam Hotel!

Thank you for your positive feedback from your recent stay with. I am so pleased to read how much you enjoyed your room view, our private beach and the ambiance of our bars. We certainly look forward to welcoming you back.


Yours sincerely,

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Mina A'Salam

Property: Jumeirah Mina A'Salam
Address: Jumeirah Road PO Box 75157, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Dubai
#14 Family Hotel in Dubai
#14 Business Hotel in Dubai
#14 Spa Hotel in Dubai
#17 Luxury Hotel in Dubai
#28 Romantic Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Jumeirah Mina A'Salam 5*
Number of rooms: 292
Official Description (provided by the hotel):
Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more   less 
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Also Known As:
Mina a` Salam At Madinat Jumeirah Hotel Dubai
Mina Salam Hotel
Mina Salam Dubai
Mina Al Salam

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