Sitting on the shores of the Arabian Gulf, Mina A' Salam is a beautiful Hotel, designed in traditional Arabian style. Its part of the Larger Madinat Jumeirah Resort which has other Hotels, Al Quasar, Dar Al Masyaf, Malakiya Villas and "The Souk" an Arabian Market which is home to several restaurants, Bars and Coffee shops. Also The Burj Al Arab is touching distance.
You can travel between the various destinations on either an Abra a small boat or golf buggies that are always buzzing around.
We arrived to a lovely welcome from Alvin who was friendly and full of local advice. The check in was swift and professional, you can't help but be impressed with the lobby area and the hotel in general is well designed and the rooms are of a very high standard and the Service from the reception staff, concierge and housekeeping is first class.
This Hotel or i should say Resort, gets confusing and quite frankly lets itself down in several of the restaurants, For a start if you go half board they issue you with several vouchers, to hand in to which ever restaurant you can get a table at, but its down to you to sort this out, which when your time is limited you don't really want to be ringing around the 19 plus venues trying your luck at getting a table.
And at the most popular restaurants have a premium to pay per person even if you are half board, which i thought was a little cheeky to say the least.
The most notable let down was the Al Muna, this is the main restaurant "Buffet Style". And at breakfast you are ushered to your table then it is a few minutes before you are asked if you require Coffee or Tea, once the order is taken you then go and help yourself to an impressive selection of food, On your return you'll be waiting for at least 15mins for drinks and on one occasion even after politely requesting our drinks twice we waited 30 minutes. The problem seems to be not enough motivation or care in the overworked staff or maybe they need an additional coffee machine. but you can forget about being asked if you want a second cup. You can tell i need my coffee in the morning can't you?
Also i witnesses two staff members one of the security team just dropping rubbish. the place is spotless, but this just showed disrespect for their positions and the Hotel itself.
Mina A'Salam translates to "Harbour Of Peace" but not on a Friday, They hold a Brunch for the local ex patriot community and bearing in mind you can only Drink Alcohol in the Hotels it gets very roudy and noisy and the total opposite of peaceful.
Dubai in general has lots to offer if you like shopping, sunbathing or drinking in Hotels, and there is nothing wrong with that, I believe its a place that you need to visit at least once to see sights such as the tallest building in the world, The Biggest shopping mall in the World, The biggest Swimming pool in the world, The Aquarium with Largest Single Sheet viewing panel in the world, The worlds first 7 star Hotel, you get the picture?.
Dubai is big and brash and comes across (in my opinion) as a spoiled Rich Kid who likes to brag about itself a little to much. Just like the Expat people who live and work here.
The Mina A' Salam is a good Hotel with the majority of staff being very professional and helpful, with the exception of the lethargic service at Al Muna and i just felt that having to book your own evening meal with a voucher was more youth hostel than 5 Star.
- Official Description (provided by the hotel):
- Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more less
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- Also Known As:
- Mina a` Salam At Madinat Jumeirah Hotel Dubai
- Mina Salam Hotel
- Mina Salam Dubai
- Mina Al Salam