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JA Jebel Ali Beach Hotel
Ranked #70 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 24 September 2012

Our first trip to this hotel, we are a family with grown up children, six of us had a great all-inclusive holiday so much for everyone to do, from watersports, golf, spa, gym, tennis, table tennis, mini golf even its own marina and seaplane. Although building work is going on and only one pool was open we still had a great time, we are looking forward to returning next year to see the Hotel and Palm tree court fully open & refurbished. The food & restaurants were incredible we had fantastic food and so much to choose from, especially Divas- floating restaurant mainly fish, The white orchid asian.-first class thank you Jaime, Shooters - my children loved the menu especially the steak!, Sports Bar - Good food all day & La triviata - italian - menu with so much choice also whilst in the restaurants live entertainment which made a great atmosphere.
Not forgetting the buffet restaurant, each day a different theme of food. The staff in all the restaurants were so polite & helpful.
The staff around the grass, pool, beach & beach bar areas we would like to thank Martin, Poojary, jeremy, Edwin & Shantha for looking after us all so well.
Rooms were standard seaview, compact but very clean - Housekeeping team excellent.
Overall a wonderful holiday!

Room Tip: We stayed in 3 standard seaview rooms, two interconnecting, they were compact but very clean & a...
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  • Stayed: August 2012, travelled with family
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Thank SMasham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 27 September 2012

Dear SMasham,

Thank you for sharing your feedback on TripAdvisor during your current stay with us at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your review, and I would like to thank you for your kind words about the cleanliness and comfort of the rooms as well as the All Inclusive package which you found to be great.

I would also like to thank you for your kind words in relation to the resort, our beaches, the quality of the food across the resort, as well as your praise for the service experienced.

I do appreciate your positive comments with regards to my team who looked after you whilst staying with us, whom you have personally acknowledged. I will definitely ensure that your compliments are passed on to them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to personally welcoming you back to Jebel Ali Golf Resort and Spa in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 24 September 2012 via mobile

We stayed at the Jebel Ali resort at the beginning of September for four nights as part of our Honeymoon on their All inclusive option and have to say that we had an amazing time.
We were a little apprehensive at first when we heard about the building works going on and were offered alternative accommodation by our travel agent, but after consistent good reviews on trip advisor we decided to stick with the Jebel Ali and so glad we did.
The All Inclusive option really did include everything, from excellent meals in all the restaurants (which were all excellent) to branded beers and cocktails, it even included sailing at the beach.

Our room was on the first floor and had a sea view and terrace overlooking the pool and was immaculate, we even had Champagne and roses in our room.

We were offered as compensation for the building works going on, 120 dirhams per person per day, but at the end of our stay we had not needed it as everything we wanted was included, so we were offered a free return visit next year for half off our original stay.

As for the building works, we hardly noticed they were going on, and can't wait to return next year.

But what amazed us the most were the staff. They couldn't do enough for you, and nothing was too much trouble. We were well and truly spoilt.
Special thanks go too Javed at Shooters
Sampath who seemed to be everywhere and Mary at Mushrab bar who looked after us so well as we always ended up there every evening.

Thanks for a Honeymoon to remember.





  • Stayed: September 2012
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Thank Miles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 25 September 2012

Dear Miles B,

Thank you for sharing your feedback on TripAdvisor following your recent stay previous stay at Jebel Ali Golf Resort and Spa.

I was happy to read that you chose to stay with us to celebrate your honeymoon, and that you felt the associates made your honeymoon so special.

It was a pleasure reading your compliments regarding the resort and our facilities, as well as your praise for our associates who looked after you during your stay with us, some whom you have personally acknowledged. I will definitely ensure that your compliments are passed on to them.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to personally welcoming you back to Jebel Ali Golf Resort and Spa next year.

Yours sincerely,

Fredrik Reinisch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012

we had booked palm tree court but because of the building work we were allocated a superior sea veiw on the 5th floor a really nice room. Food and service was excellent staff were all friendly and helpful, will be returning next june to stay in our original booking at palm tree court, we are so looking forward to it.beautiful location fab hotel a great holiday.

Room Tip: sea veiw rooms perfect over looking arabian gulf and the marina
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  • Stayed: June 2012, travelled as a couple
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1  Thank nelson20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 25 September 2012

Dear nelson20,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I would like to thank you for your kind words about the food which you found to be amazing and also for your praise for the friendliness and helpfulness of the associates.

I am pleased that you plan to return to the resort in the future to see the hotel after our refurbishment program is completed.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to personally welcoming you back to Jebel Ali Golf Resort and Spa next year.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012

We stayed during Aug/Sept 2012 and overall had a good time. All Inclusive rate was excellent and we also got daily allowance because of building works. Variety and quality of food was very good in all restaurants.

Nothing around hotel -so needed 30 minute taxi ride into Dubai city to see any sights or shop.

Only "complaint" was that they didn't publicise their events well enough. We 'stumbled' on beach party which had attracted a handful of guests all night. Also movies by the pool only had 3/4 takers.

Water sports was very good - but limited time to use them on the all-inclusive tariff.

  • Stayed: August 2012, travelled with family
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Thank Bob_Parr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 25 September 2012

Dear Bob_Parr1,

Thank you for sharing your feedback on TripAdvisor during your current stay with us at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your review, and I was pleased to learn that you had a fantastic vacation on the All Inclusive package.

I would like to thank you for your feedback in relation to publicizing the activities that we have going on at the resort, which your feedback is valuable to us and allows us to improve.

I do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the near future, and once again thank you for taking the time to post your review on TripAdvisor

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012 via mobile

We have just returned home from 7 nights relaxing holiday at the amazing Jebel Ali.

This was our second trip to the Jebel
Ali and it was every bit if not better than last year.

So many of the excellent staff remembered us from year which made us feel so welcome.

Again excellent service from the whole team from the seven floor bar and of the people at captains bar, they work really hard in the heat.

Since last year Shooters bar has had great refurbishment and now the surroundings truely match its amazing steaks, Leslie really looked after us and recommended the cowboy steak which was fabulous, this restaurant should definately not be missed. Great dinner in the White orchid in its temporary location.

Also don't miss out on the sports bar, lovely place for a break out of the heat.

We could literally name for praise every staff member that we came into contact with.

Can't wait to return and see the new improvements.

Thank you to the whole team at Jebel Ali.

  • Stayed: September 2012
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Thank petefreshland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 27 September 2012

Dear Freshland,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

As a returning guest to the hotel, it was a pleasure to read your review and I was pleased to read that once again you had a very enjoyable stay, and were made to feel very welcome.

I would like to thank you for your kind words in relation to the service that you received, and also for your praise for the associates.

I was happy that you enjoyed the newly refurbished Shooters restaurant, and I was pleased to read that you enjoyed dining with us.

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort in the near future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2012

We stayed here july of last year,2 adults 2 children absolutely loved it.Our 4th time in dubai(jumeirah beach hotel the burj and the one and only)being the others.This was by far the best value for money holiday that we have ever had.The rooms,restaurants, bars and gardens were all superb.This hotel is brilliant if you have seen the sites of dubai before.The restaurants were all 1st class,with a great selection in all of them,sports bar great for informal eating, lovely food and relaxed atmosphere,with a wide selection of drinks for both adults and children.One night a week they had a film showing in the pool,my kids were around the pool for 12 hours or more on these nights,pool bar open from 10.00 am hagen daaz? ice cream whenever you wanted,drinks also available from this time,but not once in two weeks did we see anyone worse for wear.Looking around for prices for next year,after spending two weeks of hard slog in america this year.If you have any questions only too happy to help,i have used this site for advice for years now.

  • Stayed: October 2011, travelled with family
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2  Thank ASHY58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 25 September 2012

Dear ASGY58,

Thank you for sharing your feedback on TripAdvisor following your day visit to Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your vacation a couple of months back, and I would like to thank you for your kind words in relation to the resort, and the associates whom you found to be very friendly.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to personally welcoming you back to Jebel Ali Golf Resort and Spa in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2012

Have just returned from Jebel Ali and as usual had a wonderful time. Although there is building work at moment which we would told about it did not interfere with us at all. The food and service are excellent in all restaurants. The staff are very friendly and helpful, cannot do enough for you.I wouldnt hesitate and have recommended this hotel to others, looking forward to going back next year when work completed.

  • Stayed: September 2012, travelled as a couple
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Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this reviewResponded 25 September 2012

Dear Jennifer P,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

As a regular and loyal guest to the hotel, it was a pleasure to read your review and I was pleased to read that once again you had a very enjoyable visit.

I would like to thank you for your kind words in relation to the restaurants and quality of the food, as well as your praise for the associates who looked after you during your stay.

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort in the near future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JA Jebel Ali Beach Hotel

Address: Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Dubai
#23 On the Beach Hotel in Dubai
#23 Romantic Hotel in Dubai
#41 Family Hotel in Dubai
#48 Spa Hotel in Dubai
#61 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range: £92 - £417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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