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“5 star hoilday ”

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Sheraton Jumeirah Beach Resort
Ranked #156 of 545 Hotels in Dubai
Certificate of Excellence
Perth, Australia
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“5 star hoilday ”
Reviewed 13 July 2014 via mobile

We stayed for 3 days and the hotel and the staff were pure 5 star ! Drinks were a bit expensive , but would definitely star there again location was out standing .we enjoyed the water park right next door loads of fun ! Do the big slide it's a blast !

Stayed August 2013
Helpful?
Thank Touringbobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 17 July 2014
Dear Touringbobby,
Thank you for such a lovely review.
We look forward to see you again very soon.
Warm Regards,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,899 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
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English first
Naples, Italy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2014

Beautiful and central hotel and inside there is the Italian Restaurant CIAO, which is of quality, because the Restaurant Manager ANDREA CONTE, is a cocktail of elegance, kindness and professionally unique and with him his staff.
Kiss Mary

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maryrosy z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 8 July 2014
Dear maryrosy z,
Thank you for such a positive review.
We are very happy to know you enjoyed our hotel, specifically Ciao Ristorante. Please allow me to share your positive comments with the team as it is always extra motivation to know our guests enjoy their experience at the Sheraton Jumeirah.
We hope to see you again soon.
Kind Regards,
Dany Dagher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014 via mobile

Outstanding experience, in a standard of quality second to none! Especially in the lounge. Highly recommended. The professionalism & kindness of the staff & management are remarquable. The food in this hotel, especially the Lebanese dishes, is Impressive.

Stayed July 2014, travelled on business
Helpful?
Thank Elias M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 8 July 2014
Dear Elias M,
Thank you for such a positive review.
All your comments were shared with the team, specifically with the Club Lounge Team that was extremely happy to know you enjoyed your stay. Also our Lebanese Chef was very happy to know you enjoyed the food.
We hope to see you again very soon.
Kind Regards,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsworth, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014

Great Hotel. Staff amazing, very helpful. Club lounge exceptional and staff there couldn't do enough for you.rooms really quiet, especially overlooking the Sea. We were there when it was not to busy which was nice. This was my first time at this Hotel though I always use Sheraton in Dubai but never before at the beach, I will definitely be back. To be feferred to by name is always very pleasing.

Room Tip: Sea view certainly the best option.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 8 July 2014
Dear Jackie B,
Thank you for reviewing your recent stay at the Sheraton Jumeirah Beach Resort.
We are very happy to know you enjoyed your time with us. It is our goal that our guests feel at home.
We look forward to see you again very soon.
Kind Regards,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paisley, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 July 2014

I stay at this hotel when I pass though Dubai, reason being in other hotels I am a room number the staff here make an effort to get to know you right from being greeted at the front entrance to Club Lounge staff and all the staff are very friendly.

As said the pool area and beach area are very good you don't need to fight for a recliner.

Room Tip: Get a Sea View
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iain W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 6 July 2014
Dear Iain W,
Thank you for taking time to review your stay at the Sheraton Jumeirah Beach Resort.
We are very happy to know you enjoyed your stay with us.
We hope to see you again very soon and hopefully for a longer stay.
Kind Regards,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2014

We visited this hotel on 18th August till 25th August 2013. It was a lovely stay. They have many facilities. They also have a lot of land which is really good for families. The swimming pools really nice too. There are plenty of sun beds so even if you go late, there will always be spare beds available. The staff are really helpful and friendly. The food is really nice aswell. Everything's perfect beside one thing.. The hotel rooms are run down so It really needs a refurbishment immediately. For those who have high standards, you might find the rooms abit old. Also, not all of the rooms have a balcony. Besides that, everything else is really good

Room Tip: Ask for a room with a balcony because we didn't get a balcony.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zahrah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 2 July 2014
Dear Zahrah L,
Thank you such a lovely review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 June 2014

Poor reception and check in. Old lobby. Uncomfortable room and Bed. room flooring, amenities and furniture makes you feel like ur in a cheap all-inclusive Caribbean resort.

Services, beach area and pool are really that of a 3 stars hotel, at best.

I was not impressed at all. It's not even cheap. You get to stay in far more luxurious Dubai Hotels by paying less.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Faisal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review, 2 July 2014
Dear Faisal M,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope to have you back in our hotel and I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Dany Dagher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Jumeirah Beach Resort

Property: Sheraton Jumeirah Beach Resort
Address: Al Sufouh Road, P.O. Box 53567 | near The Walk at JBR, Dubai Marina, Dubai 53567, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Top resorts Hotel in Dubai
#39 On the Beach Hotel in Dubai
#89 Spa Hotel in Dubai
#94 Business Hotel in Dubai
#95 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#142 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Jumeirah Beach Resort 5*
Number of rooms: 256
Official Description (provided by the hotel):
A beautiful resort located on the white sands of Jumeirah Beach. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. ... more   less 
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Also Known As:
Sheraton Jumeirah Beach Hotel Dubai
Sheraton Dubai
Sheraton Jumeirah Beach Resort & Towers
Dubai Sheraton

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