The rooms were very clean and had some of the most beautiful showers I have ever found in hotels. There was no extra fee for using the Spa, so I enjoyed it every day. Very nice steam room, sound & light therapy showers...
The gym was small but well equipped, however there was an extra fee for using some exercise machines, which I thought it was cheesy!
The food at the restaurant was excellent. If you are visiting Dubai, do have your breakfast at the hotel, as restaurants and businesses over there open really late! Not a good idea to plan on having breakfast outside unless you want a brunch!
I gave it 4 stars only because the staff were RIGID and not really pleasant. I felt like if I was talking to Robots! No sympathy at all when you complain about something, they talk to you like if you are lying, how dare I complain?!!
I have bad allergies, I reserved a non smoking room but someone was smoking in the hallway or near by room every day, when I complained about that, all they did is repeat these words :" Maam, no one is smoking, it's a non smoking floor"!!!
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- Also Known As:
- Grand Hyatt Dubai Hotel Dubai
- Hyatt Dubai
- Dubai Hyatt