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“In the lap of Luxury”
5 of 5 bubbles Review of Grand Hyatt Dubai

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Grand Hyatt Dubai
Ranked #38 of 541 Hotels in Dubai
Certificate of Excellence
Nakuru
Level Contributor
4 reviews
3 hotel reviews
“In the lap of Luxury”
5 of 5 bubbles Reviewed 24 August 2014 via mobile

Worried that a 674 room hotel would be too big and impersonal but we were pleasantly surprised. Right from the moment we stepped in, smiles and a warm welcome greeted us. The staff are polite, knowledgable and courteous. Great rooms, super bathrooms; good views of the city and 12 restaurants to choose from! Breakfast was a feast with an amazing variety including freshly prepared lobster.

Stayed August 2014, travelled with family
Helpful?
Thank Kiptoo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 27 August 2014
Dear Reviewer,

Thank you very much for your kind words about Grand Hyatt Dubai. We are delighted to know that you enjoyed your stay with us.

We truly appreciate your compliments for our staff as your motivating feedback will further encourage them in their roles. Thank you also for recognizing our guestrooms, the views and 12 other dining experiences located within the hotel.

We value your support and look forward to welcoming you back to Grand Hyatt Dubai!

Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (523)
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English first
Vancouver, Canada
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 23 August 2014

We stayed one week in grand Hyatt residence in a 2 bedrooms apartment, great for a family vacation really better than a 2 connecting room at the hotel,very comfortable with a laundry room and a small kitchenette ,clean and well decorated.you could use all hotel facilities as well . Hotel buffet breakfast is very good and beautiful garden with 5 pools. We had a very pleasant stay.

  • Stayed March 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Phiru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 27 August 2014
Dear Reviewer,

Thank you for taking the time to share your comments on TripAdvisor.

We are delighted that you and your family enjoyed your stay with us. Your compliments about our gardens and the breakfast in our restaurant are much appreciated.

We value your support and look forward to welcoming you back soon

Warm regards,

John W. Beveridge
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong
Level Contributor
161 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

The Grand Hyatt is a huge hotel spread over a very large block of land with immaculate gardens surrounding the buildings. At around 16 stories, It is not high rise by Dubai standards and has around 660 luxury rooms. The foyer and ground floor restaurant area is equally huge and contains an internal Rain forest complete with a Waterfall and a few upmarket shops. The service in all areas of the hotel was excellent. The room (7th floor) was very large and luxuriously furnished with a King sized bed, full sized desk, lounge chairs etc. A separate walk in wardrobe (in room safe also) provides more than enough clothing space and the double sized bathroom with separate toilet, shower, double sinks, spa bath with robes etc is twice the size of most peoples home bathrooms. Watch out for the Mini Bar, it has built in sensors for each item. If you pick it up it is charged to your room automatically. The hotel has 13 Restaurants and Bars but because we were there during the Islamic Ramadan month, only one Restaurant was open for service. Outside temperature was an apparent 54 degrees centigrade, so wandering in the Gardens was not such an enjoyable pastime. Taxis are cheap in Dubai costing only AED20 (inc. Tip) for a ten minute ride to the Super Mall Downtown. The Mall was almost deserted (Ramadan) with all food & drink outlets closed from around 5:30 am to 7:30 pm each day.

Room Tip: You can have either Creek View Rooms or Tower View Rooms. The air pollution rendered both poor durin...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank RetireeBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 27 August 2014
Dear Reviewer,

Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us, particularly about our hotel grounds, guestrooms, amenities and dining experiences.

Thank you also for recognising our colleagues and their service. I will make sure that your encouraging comments are shared with the team.

We look forward to your next visit to Grand Hyatt Dubai!

Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

We stayed at the Grand Hyatt as a stopover on our way to Europe. We had a lovely room and all staff went out of their way to ensure we had everything we needed. Nothing was too much trouble for them, from giving us directions and booking taxis to providing bottled water when we left the hotel for the day. The hotel is conveniently located close to the airport and the hop on hop off bus. We will most definitely stay at this hotel if we visit Dubai again.

Room Tip: All rooms good as far as we are `aware
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  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Turner8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 27 August 2014
Dear Reviewer,

Thank you very much for your kind words about our hotel. We truly appreciate your feedback and taking the time to share this with us.

We appreciate your kind compliments about our friendly staff and our convenient location. We look forward to your next visit to Grand Hyatt Dubai!


Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

Great value for money. Staff very attentive from front desk to restaurants. Fabulous deep pool to swim in. Only a short inexpensive taxi ride to all malls and attractions. Highly recommend hotel for singles, couples or families.

Room Tip: If you can afford it, go for the Hyatt Club. Simply fantastic breakfasts and evening canapés (you d...
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  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 27 August 2014
Dear Reviewer,

Thank you very much for your kind words about Grand Hyatt Dubai. We are delighted to know that you had an enjoyable stay with us.

Your compliments about our pool and dining options in the hotel are much appreciated.

Thank you especially for recognizing our colleagues and their service. Each of our associates holds a strong commitment to making every guest’s stay a memorable one and we are glad that they made you feel welcome during your stay.

We look forward to your next visit to Grand Hyatt Dubai!

Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

The room was beautiful, pool was amazing, drinks were amazing, food was good, scenery outside was very good, even the fitness center was amazing.

I even did spa services at the hotel and that was amazing too !

I have nothing bad to say about my stay here.

Room Tip: get a pool view room, higher floor
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  • Stayed March 2014, travelled on business
    • Location
    • Service
Helpful?
Thank gsiemion7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 24 August 2014
Dear Reviewer,

We are delighted that you had such a pleasant experience with us at Grand Hyatt. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor.

Thank you for your positive feedback about our guestroom, poolside, food and beverage offerings as well as our landscaped gardens, gymnasium and the services at Ahasees Spa and Club.

Your referral is our biggest compliment and we look forward to welcoming you back very soon.


Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We stayed at this hotel during our stopover on our way home to Sydney from Rome.
It was a beautiful hotel with fantastic service to match. We told them it was our anniversary and received a beautiful free desert gift and fruit on arrival - a classy and elegant gift after a long flight.
We got a great rate through the Hyatt rewards scheme and were sorry to leave at the end of our stay.
The highlight of our room was definitely the shower, for some reason the floor somehow massaged your feet whilst you were in there! The bed was super comfy, the air on worked perfectly and the steak restaurant food was so delicious we dined there three nights!
The toiletries were also lovely :). This is a big indication of the quality of a hotel for me.
All in all a truly memorable stay and we'll be back one day hopefully!

  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank ZoeHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review, 24 August 2014
Dear Reviewer,

Thank you for writing such a positive review on TripAdvisor, we sincerely appreciate your generous compliments.

We are delighted that we were able to provide you with a memorable experience on your anniversary and we wish you many more years of happiness together!

Thank you also for your compliments about our guestroom showers and the toiletries provided as well as your great feedback about our steakhouse, Manhattan Grill.

We look forward to welcoming you back to Grand Hyatt Dubai!

Warm regards,

John W. Beveridge
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Dubai

Property: Grand Hyatt Dubai
Address: Sheikh Rashid Rd, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Dubai
#10 Business Hotel in Dubai
#11 Family Hotel in Dubai
#27 Spa Hotel in Dubai
#35 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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