We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent business hotel”
Review of Hilton Dubai Creek

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Dubai Creek
Ranked #98 of 549 Hotels in Dubai
Certificate of Excellence
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent business hotel”
Reviewed 29 December 2012 via mobile

Nice Executive lounge Excellent view from pool on roof .. Spacious rooms .. Close to airport .. Good Food ...Good hotel..excellent Food .. Nice x-ma's breakGood hotel..excellent Food .. Nice x-ma's break

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 31 December 2012
Dear John V,

Thank you very much for posting a review of your recent stay at the Hilton Dubai Creek.

I am pleased to note of your satisfaction with your overall stay and we are truly grateful for your positive feedback especially with regards to our facilities, food, and location.

It is very nice to know that you have enjoyed your Christmas break in Dubai while staying with us so we are all looking forward to the chance of welcoming you again to our hotel in the near future.

Please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,510 reviews from our community

Traveller rating
    1,523
    703
    190
    59
    35
See reviews for
340
1,091
209
570
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (558)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Glasgow
Level 4 Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 December 2012

Was not impressed with this Hotel

Pros

Good sized rooms
Evening buffet in Executive Lounge
Housekeeping

Cons

No upgrades to suites available
Poor breakfast in Executive lounge, no option to eat Breakfast in Restaurant
Location is not the best
Weak Wi-Fi
Small and slow lifts

I would not rate this a 5 star Hotel. Even though I am Diamond, did not get any preferential treatment.

Room Tip: Get rooms on Higher floors with views of the Creek.
See more room tips
  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diablos5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 31 December 2012
Dear Diablo5,

Thank you for your continuous patronage and for taking the time to post a review of your recent stay at the Hilton Dubai Creek.

While I am delighted to read your appreciation of our rooms, dinner buffet, and the service from our Housekeeping team, I regret to acknowledge your dissatisfaction with the breakfast and WiFi connection in the Executive Lounge, which did not meet your expectations.

Rest assured that we have taken your comments seriously and will take it as constructive feedback to improve our facilities being offered to our loyal HHonors guests.

As this is not the level of service and facilities we strive to achieve and provide our valued guests, on behalf of my team, please accept my sincere apologies for all the inconveniences we have caused you.

I hope the misgivings experienced will not hinder you completely from considering a repeat stay with us as we look forward to the opportunity of welcoming you again to the Hilton Dubai Creek in the near future.

Please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,

Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 December 2012

The Hilton in the creek is only roughly 30 mins from the airport, which was a blessing after standing in immigration for what seems like hours!

The hotel is modern and our room was massive with good views of the city. The roof top pool also had really good views and you could sit and have a beer while looking out over the twinkling metropolis of Dubai.

We dinned at table 9 within the hotel on our first night, and it was excellent. I would recommend booking in advance as it is small and popular resturant. We were really lucky and the squeezed us in at 10.30.

The Hilton is a good base for exploring Dubai, and taxis are so cheap that it doesn't really matter that you are a bit further out of the bustle.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THE_LAMINGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 29 December 2012
Dear The Lamings,

Thank you for posting a review of your stay at the Hilton Dubai Creek last November.

I am pleased to read of your satisfaction on your overall experience of staying with us mainly due to our proximity to the airport as well as to places of interest in Dubai.

It was nice to learn that you had a wonderful dining experience in one of our restaurants, Table 9 by Nick and Scott, and that you enjoyed our room and facilities especially the rooftop pool and bar.

I am happy to know that we were able to meet your expectations, as this is what we always strive to achieve and provide our valued guest.

Hope that we will have the chance again of welcoming you back to the Hilton Dubai Creek in the nearest future.

Please feel free to contact me directly should you require my personal assistance with your next booking.

Yours sincerely,

Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level 5 Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 December 2012 via mobile

Stayed on business with a group of colleagues for three nights and held several meetings in the hotel. The rooms were spacious and very clean, but I was very disappointed by the cost of wifi. Codes can be bought for a steep price but each code can only be used for one device. As a business customer holding meetings in the hotel I expected that my guests would be able to access the Internet and that this would at least be included in the price of the room rental. We received one code eventually that I was assured everyone would be able to use, it turned out to be out of date and then the replacement was a single device use only. I spent much time trying to fix this, not acceptable for a hotel with the Hilton's reputation in this day and age!

Stayed December 2012, travelled on business
Helpful?
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 29 December 2012
Dear Alex T,

Thank you for taking the time and effort in posting a review of your recent stay at the Hilton Dubai Creek.

While I am pleased to note of your satisfaction on the size and cleanliness of our rooms, it is with regret that I acknowledged your disappointment with regards to the price of our Internet WiFi service.

Please accept my sincere apologies for the inconvenience we have caused you and your colleagues and sorry for not being able to meet your expectations fully.

As customer service remains our top priority, honest comments such as yours enable us to improve our service and facilities and for that, we are truly grateful that you have brought this matter to our attention.

Rest assured that I have taken serious consideration of the points you have raised and we are in the process of improving these areas of concern.

Hope this shortcoming will not hinder you from considering a repeat stay with us and that we can look forward to the chance of welcoming you again in the near future.

Please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 5 Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 25 December 2012

Beside the location for business, the hotel has some advantages vs. other hotels: food is good, the swimming pool is quite big and more important very clean. Wold say sand free.

Also if you want to visit old town, the location is perfect.
Overall a good and clever choice.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bo_Pet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 27 December 2012
Dear Bo_Pet,

Thank you for choosing to stay with us at the Hilton Dubai Creek and for posting a review of your experience.

I am delighted to note of your overall satisfaction on our products and facilities, as this is what we always strive to achieve and provide our valued guests.

We truly appreciate your positive feedback and we are happy knowing that we were able to meet your expectations and that you find our location to your liking.

Hope we will have the chance to be of service to you again as we look forward to welcoming you back to the Hilton Dubai Creek in the nearest future and please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampere, Finland
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 December 2012

Nice and trendy hotel with good location and excellent service. Swimming pool with nice views over the river on the roof. This is the place to try hotel restaurant if you usually don't do that. Table 9 by Nick and Scott was absolutely delicious experience and with reasonable price. The lounge breakfast could have been better.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Makustelija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 27 December 2012
Dear Makustelija,

Thank you for taking the time to post a review of your recent stay at the Hilton Dubai Creek.

I am very pleased to read of your positive feedback with regards to our location, overall service and most especially your share of your satisfying experience of dining at Table 9 by Nick and Scott.

We are happy to know that you have enjoyed your stay with us and that we were able to meet most of your expectations, as this is what we always strive to achieve and provide our guests.

Rest assured that your constructive comments with regards to the lounge breakfast have been taken on board as a basis of improving this area.

We all look forward to welcoming you again in the nearest future and please feel free to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westminster, Maryland
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 December 2012

This hotel was very friendly and accomodationg. Rooms are large with full length windows along with being clean and modern. sSaff was terrific as well. The location was OK and is very close to the airport. taxis make it easy moving throughout the city. Hopefully I will have the opportunity to return.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inspector141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this review, 23 December 2012
Dear inspector141,

Thank you very much for taking the time to post a review of experience following your stay at the Hilton Dubai Creek.

I am pleased to note that our overall service, location and facilities met your expectations and satisfaction, as this is what we strive to achieve and provide our valued guests at all times.

We are grateful for your positive feedback and I am happy to know of your interest of coming back so we could all look forward to welcoming you again to the Hilton Dubai Creek in the near future.

Please feel free to contact me should you need my personal assistance with your booking.

Yours sincerely,

Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127501 | Email: Tamer.Tantawi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
Show Prices
Show Prices
Show Prices
The Marina
Hilton Dubai The Walk
Hilton Dubai The Walk
#109 of 549 in Dubai
2,730 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Dubai Creek? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Dubai Creek

Property: Hilton Dubai Creek
Address: Beniyas Road, Deira Business District | 6b Street, 4; Rigga Al Buteen, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Romantic Hotel in Dubai
#55 Family Hotel in Dubai
#56 Business Hotel in Dubai
#62 Spa Hotel in Dubai
#89 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Dubai Creek 5*
Number of rooms: 150
Official Description (provided by the hotel):
Conveniently located, Hilton Dubai Creek offers elegant guest rooms and suites with spectacular views of the city skyline. Designed by Carlos Ott, the hotel is an architectural landmark featuring modern décor. An ideal location for business or leisure travelers, this Dubai hotel is conveniently situated just minutes from the financial district, airport and many local attractions. Discover Dubai and take in attractions such as the Burj Khalifa and Dubai Fountains. Explore the centuries-old marketplace along the Creek, boasting colorful souks with an array of goods or shop for designer fashion labels in one of 70 Dubai malls. Retire to a spacious Guest Room or upgrade to an upper-floor Deluxe or Executive Room, with 270 degree vistas of the creek and city. Relax, work or entertain in sophisticated surroundings and experience legendary Hilton hospitality and service. Unwind at the rooftop pool with stunning views of Dubai Creek. Stay in shape in the fitness center or play golf at nearby Dubai Creek Golf & Yacht Club. Take the complimentary shuttle to the private beach at Hilton Dubai Jumeirah Resort. Host a meeting in one of our modern meeting spaces and stay connected to work in the fully serviced business center. Complimentary WiFi is available in public areas. Enjoy modern classics at Glasshouse Brasserie, French cuisine at our casual-chic bistro Table 9, or a poolside BBQ meal at The Edge Pool & Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Southall Travel, Booking.com, Expedia, Hotels.com, Ebookers, HotelQuickly and getaroom.com so you can book your Hilton Dubai Creek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dubai Creek Hotel Dubai
Dubai Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing