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“2nd return to hotel”
Review of Hilton Dubai Creek

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Hilton Dubai Creek
Ranked #106 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 6 October 2013

This is our 2nd return to the Hllton dubai creek and as soon as we arrived the welcome was wonderful and they remrember us from last year which was so cool. On checking in we where given a upgrade to king size creek view room was so big we could have had are own party.
We upgarded to the excective lounge it is great nibbles all day breakfast in the morning and 6/8pm happy hour. staff are always friendly and very helpful Patrick on the door his a gem front desk make it so easy at check-in and we are hoping to return in Jan for my birthday.
They have finished the walk down by the creek and plenty off places to stop and rest and take in the views
A big thank-you to all the hilton creek staff

Room Tip: The rooms that have the creek view are the best on the other side off hotel you look on to another h...
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  • Stayed: October 2013, travelled as a couple
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Thank Annemarie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 9 October 2013

Dear AnneMarie M,

Thank you for continuous patronage and for posting a review of your recent stay at the Hilton Dubai Creek.

I am pleased to note that you liked your arrival experience and found the upgraded room and access to our Executive Lounge to your liking.

We thank you for highlighting the high level of service our team members have provided for you during your stay, Patrick in particular, and rest assured that your compliments and appreciation will be conveyed to them.

We are happy to know that you enjoyed your stay with us and we do look forward to welcoming you back to the Hilton Dubai Creek in the nearest future.

Please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,



Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

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Reviewed 6 October 2013

I like the location in the creek area away from noisy SZR. The Hotel is modern with very attentive staff. It hosts the excellent Table 9 restaurant for fine dining. Breakfast buffet is comprehensive and the service prompt to very prompt. Don't have an empty side plate for your toast other wise it may disappear. Executive lounge is attended by knowledgeable staff who can recommend tours, restaurants and arrange support as required. The complimentary Happy hour lasts two and gets popular. The bar in the lobby has combination of pub style food, modern music ( sometimes a little loud for me ) and football on the TVs. The room upgrade I received was well arranged, good view over creek floor to ceiling glass wall. Roof terrace pool is small but never seemed too busy. Good place to see the sun set with a cool beer overlooking Dubai. The only issue I had was the expensive in room internet which is charged per item - so if you have a PC and a tablet you pay twice. 500 AED for a week !. Wi-fi is available in public spaces except the pool. The staff more than made up for this one costly addition to a very good stay.

Room Tip: Corner room over looking Creek
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  • Stayed: October 2013, travelled on business
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Thank GVLtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 10 October 2013

Dear GVLTravel,

Thank you for posting a review of your recent stay at the Hilton Dubai Creek.

It is with pleasure that I take note of your positive feedback with regards to your experience of staying with us and in particular liked our location’s close proximity to the Dubai creek and being far from the Sheikh Zayed Road.

Thank you for emphasizing the reasons that made your stay remarkable especially with regards to the high level of service and knowledge of our team members, particularly those in the Executive Lounge.

We are also grateful for your detailed account of your experiences in using our facilities such as in Issimo Bar, the upgraded room, rooftop pool as well as your excellent dining experience at the Table 9 by Nick and Scott.

We do appreciate that you brought to our attention your concerns such as the speedy clearance service in Glasshouse breakfast and the tariff of our Internet service, good to note that the efforts of our team members quite compensated for this shortcoming. I wish to advise that we are currently enhancing our Internet facility to meet our guests’ requirement and satisfaction.

Your feedback is valuable to us and we all look forward to welcoming you back to Hilton Dubai Creek in the nearest future and please do not hesitate to contact should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

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Reviewed 5 October 2013

What a great location and perfect place to stay. A very warm welcome for all the staff. Excellent facilities with a nice roof top pool. Take advantage of the free shuttle service to sister hotel at the beach. Do eat at the brassiere on 2nd floor they offer an all inclusive help yourself dinner with is good quality and excellent value. Good breakfast and all round excellent hotel.

  • Stayed: September 2013, travelled as a couple
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Thank trickytracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 13 October 2013

Dear trickytracy,

Thank you for posting a review of your stay at the Hilton Dubai Creek in September.

It is a pleasure to read your feedback expressing your satisfaction over your experience of staying with us especially for finding perfection in our location, excellence in our facilities, and great quality and value for our products and offerings.

We are also grateful that you have highlighted one of our best assets, our team members, with their high level of service and warm attitude.

Your feedback is valuable to us and good to know that we were able to meet most of your expectations of a Hilton experience and we all look forward to welcoming you back to the Hilton Dubai Creek in the nearest future.

Please feel free to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2013

The hotel is only 15 minutes from the airport so is a good choice if you are coming off a long overnight flight as we were. The check in was efficient and the room had everything we could need. There was a good selection at breakfast and the staff were always there if you needed anything. We ate in the glasshouse restaurant where the food, and service were excellent on both occasions. The swimming pool is on the roof and gives good views of Dubai. The hotel runs a bus to the beach each day but we found it too hot to be out in the direct sunlight at 40c. You therefore end up taking taxis everywhere but watch out for the white taxis as they are more expensive than the standard cabs which give just as good a service.

  • Stayed: September 2013, travelled as a couple
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Thank Adrian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 10 October 2013

Dear Adrian P,

Thank you for posting a review of your stay at the Hilton Dubai Creek in September.

We truly appreciate your feedback and for sharing an account of your experiences while staying with us and in the process, highlighted in particular all the areas that made your stay enjoyable and satisfying.

Thank you for providing future Dubai travellers a glimpse on what we can offer our valued guests as well as for giving them an important tip regarding the taxi service in Dubai.

From the happy hotel to a happy guest, we all look forward to the chance of welcoming you back again to the Hilton Dubai Creek in the coming future and please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

The Hotel is another Hilton experience. The bar in the lobby is good and happy hour gives a good discount for food. If you want more choices, just take a taxi to the Hyatt for their Mall, food, and club for a good night out.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bradley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 10 October 2013

Dear Bradley W,

Thank you for posting a review of your recent stay at the Hilton Dubai Creek.

It is a pleasure to note that we were able to meet your expectations of a Hilton experience on your stay with us and found our service and offerings in the Issimo Bar to your liking.

We also appreciate that your suggestion to all prospective travellers regarding other options in Dubai.

All in all, we are happy knowing that you have enjoyed your stay with us so we will look forward to welcoming you back to the Hilton Dubai Creek in the not so distant future.

Please do not hesitate to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

Hotel is centrally located. During the winter season, an evening stroll or an early morning jog could be very well achieved. The room was neatly decorated and had ample space to move around. Nicely located to allow view of both Creek and City. Staff was excellent. Friendly, smiley and accommodating personnel. The Executive Lounge was very well equipped from furniture to food. It's Terrace was a calming corner in a buzzing city.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mounira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 10 October 2013

Dear Mounira H,

Thank you for posting a review of your recent stay at the Hilton Dubai Creek.

I am truly delighted to note that you were satisfied with your overall experience of staying with us, as this is what we always strive to achieve for our valued guests.

We are grateful for your positive feedback especially your kind words and compliments towards our team members, who provided you a high level of service on a friendly and accommodation way, and provided you their personal attention throughout your stay.

We are happy to know that we were able to meet most of your expectations of a Hilton experience on this occasion us so we all look forward to welcoming you back to the Hilton Dubai Creek, in the nearest future.

Please feel free to contact me should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

Hilton Dubai Creek is a real gem. Stayed 23 and 24 September 2013 for a second visit enjoying fabulous views of Dubai Creek. Extremely comfortable, spacious and immaculate rooms, professional, friendly staff providing outstanding service and the outstanding in-house fine dinning at Table 9 by Nick and Scott. In addition - this hotel is close to airport and the central city and runs a shuttle bus to their sister hotel on the beach so guests can enjoy the beach as well. We also used the room service and second restaurant which were also excellent. I can only heap praise on the hotel.

Room Tip: Ask for a room with views over Dubai Creek.
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  • Stayed: September 2013, travelled as a couple
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Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDXBCreek, Director of Operations at Hilton Dubai Creek, responded to this reviewResponded 10 October 2013

Dear Robyn C,

Thank you for your posting a review of your stay with us at the Hilton Dubai Creek in September.
I am truly delighted to note that you were satisfied with your experience of staying with us and found our property a real gem.

Glad to know that you have enjoyed your second visit and found so many things to your liking such as our rooms, the high level of service from our team members’ services, your excellent dining experience at the Table 9 by Nick and Scott as well as in Glasshouse and our Room Service. You also liked our hotel’s proximity to the airport and our daily shuttle service to the beach area.

Thank you very much for highlighting all these areas that made your stay remarkable and memorable.

We are happy that you both enjoyed your stay with us and we were able to meet you expectations of a Hilton experience on every occasion that you were in-house.

We all look forward to welcoming you back to Hilton Dubai Creek in the nearest future and please do not hesitate to contact should you need my personal assistance with your next booking.

Yours sincerely,


Tamer Tantawi
Director of Operations
Hilton Dubai Creek
T: +971 4 2127201 | Email: Tamer.Tantawi@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Dubai Creek

Address: Beniyas Road, Deira Business District | 6b Street, 4; Rigga Al Buteen, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Romantic Hotel in Dubai
#56 Business Hotel in Dubai
#68 Spa Hotel in Dubai
#94 Luxury Hotel in Dubai
Price Range: £74 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Dubai Creek 5*
Number of rooms: 150
Official Description (provided by the hotel):
Conveniently located, Hilton Dubai Creek offers elegant guest rooms and suites with spectacular views of the city skyline. Designed by Carlos Ott, the hotel is an architectural landmark featuring modern décor. An ideal location for business or leisure travelers, this Dubai hotel is conveniently situated just minutes from the financial district, airport and many local attractions. Discover Dubai and take in attractions such as the Burj Khalifa and Dubai Fountains. Explore the centuries-old marketplace along the Creek, boasting colorful souks with an array of goods or shop for designer fashion labels in one of 70 Dubai malls. Retire to a spacious Guest Room or upgrade to an upper-floor Deluxe or Executive Room, with 270 degree vistas of the creek and city. Relax, work or entertain in sophisticated surroundings and experience legendary Hilton hospitality and service. Unwind at the rooftop pool with stunning views of Dubai Creek. Stay in shape in the fitness center or play golf at nearby Dubai Creek Golf & Yacht Club. Take the complimentary shuttle to the private beach at Hilton Dubai Jumeirah Resort. Host a meeting in one of our modern meeting spaces and stay connected to work in the fully serviced business center. Complimentary WiFi is available in public areas. Enjoy modern classics at Glasshouse Brasserie, French cuisine at our casual-chic bistro Table 9, or a poolside BBQ meal at The Edge Pool & Bar. ... more   less 
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Also Known As:
Hilton Dubai Creek Hotel Dubai
Dubai Hilton

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