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“Very Professional Hotel!!!”

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Hilton Dubai Jumeirah
Ranked #136 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 15 March 2013

I stayed in this hotel for 2 days. It was a wonderful stay as the room provided to me was very spacious and very well equipped. I had requested for a Smoking Room. However, as the hotel did not have one, they provided me a room with a verandah. I could smoke in the verandah.

The facilities in the room were more than adequate, actually exquisite. I used the Internet services as well and it was very reliable and was very easy to get connected. The sight from the verandah is awesome with the sea stretching out in the horizon. Though this is partially obstructed due to the construction work in the vicinity.

The best part of the stay was the breakfast. Also, I was very touched by the helpful nature of the staff. There were as many as 4 people who went out of the way to help me during this 2 days stay. I also befriended the front desk personnel from Nepal and spoke quite a bit in Hindi. We exchanged notes on our stay in the Gulf. She even promised that she would read my blog.

  • Stayed: February 2013, travelled on business
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Thank Partha_Majumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,482 - 2,488 of 4,938 reviews

Reviewed 14 March 2013

We stayed here three nights and were pleasantly surprised. We were upgraded to a loft room, which was on the 42nd floor and positively gigantic with great views on the beach below and the dubai palm. There is some construction in progress in this area, like the rest of dubai, so your beachfront views for now will be spoilt with cranes and construction sites dotting the scenery, but this won't last. The hilton has it's own private beach which isn't overcrowded and a decent sized swimming pool. As seems to be commonplace in Dubai now, the staff are super friendly and very accomodating. The Hilton itself has some restaurants within its structure, but if you prefer cheaper eateries you are spoilt for choice and within a 10 minute walk in any direction from the hilton you will find something to suit your taste. If you want a hotel in the Jumeirah area of Dubai, then this is a top choice.

  • Stayed: March 2013, travelled as a couple
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1  Thank Arkada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

We chose this hotel because of the room type we booked... the King Corner Alcove Room. When we arrived, we were told we were upgraded to a better room. We were exhausted from traveling all day and didn't question it. When we got to the 'upgraded' room we realized there was no balcony and the room faced the walk/city with only a small ocean view. We immediately called the front desk and explained we wanted the room we booked with the balcony on the corner of the hotel closest to the ocean. They sent someone up to take us to a new room. The new room was supposed to be "an even better room." It was in the corner of the hotel farthest from the ocean with a view overlooking a parking lot where you had to lean out and look to the side to get a decent view. At this point it was almost midnight and we were too exhausted to change rooms again. The next day we let the front desk know that we were unhappy with this 'upgraded' room and that we wanted the room we booked. They showed us another room, directly across the hall from our current room with a construction view and gave us a choice of switching to this room. Be careful, they must have overbooked our type of room and tried to pretend like they were just doing us a favor. All we wanted was the original room we booked, as the balcony with a view is our most important criteria and why we booked this hotel.
That being said, the rest of the hotel was very nice. The breakfast in the lobby was chaotic with poor service. Thankfully, we had executive lounge access. The executive lounge was a haven from the chaos. The staff there was always helpful and the breakfast and happy hour were perfect. The pool area and beach were perfectly maintained and beautiful. Housekeeping did an amazing job of keeping our room immaculate. The provided toiletries were Peter Thomas Roth. The provided aloe was especially appreciated. The location on the walk was ideal.
We ate at 4 of the hotel restaurants... The lobby breakfast buffet (included), The beach bar, Bice, and Pachanga. All were very good but a little over priced. Out of the three, Pachanga was the best food for your money.
All in all, this is a very nice hotel. Unfortunately, I think that they overbooked our room type and refused to admit their mistake. Nor did they do anything to remedy the mistake that satisfied our needs.

Room Tip: We stayed in 833. The balcony NEVER got any sun and the majority of the view was over a busy parking...
  • Stayed: February 2013, travelled as a couple
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1  Thank TravelingHokie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

I stayed in this hotel with my family for my holiday. I really had a wonderful time at hilton. Staff is very friendly and helpful. Room is very nice with comparable bed. Room cleaning staff is doing an excellent job. The Italian restaurant is great place very nice food also breakfast is excellent. Beach location is so beautiful and safe and clean. I am looking forward to visit soon in this year.

  • Stayed: March 2013
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Thank Derevninazhukova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2013

This hotel is brilliant for any kind of travel, whether you are travelling with family, on a business trip, or looking for a romantic getaway. It has everything including a great big pool with plenty of beds, a gorgeous beach with a range of activities to explore on the sea & sail experiences (these extra activities are not included in the price). Located on the walk at the JBR it has an endless amount of dining options or just simply for a promenade in the evening whilst watching some of the best cars in the world. As far as eating in the hotel is concerned there is a fantastic buffet at the oceana for breakfast or different themed nights for dinner there is also a brilliant Italian restaurant called bice which is definitely worth a visit. Overall this is an amazing hotel for any sort of holiday!

  • Stayed: February 2013, travelled with family
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Thank YorkieTours456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2013

I stayed in this hotel in March 2013 and I should say that I found here the best service I had ever experienced. It is the real pleasure to be a guest here because everybody so attentive and they really try to do their best in everything you need. Actually I found that the rooms are not so new, but comfortable. Maybe hotel need some renovation, but service is perfect.

  • Stayed: March 2013, travelled with friends
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Thank Konstantin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

The Axis bar is clean, bright and very inviting. The wine choices are plentiful and fairly priced. Good snacks. WiFi available.
The H2O bar outside by the pool has the best food I ate while in Dubai! Very reasonable prices and attentive service.

  • Stayed: February 2013, travelled with friends
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Thank dermgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Dubai Jumeirah

Address: The Walk Street | Dubai Marina, Dubai PO Box 2431, United Arab Emirates (Formerly Hilton Dubai Jumeirah Resort)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 On the Beach Hotel in Dubai
#81 Spa Hotel in Dubai
#83 Business Hotel in Dubai
#91 Romantic Hotel in Dubai
#96 Family Hotel in Dubai
#121 Luxury Hotel in Dubai
Price Range: £129 - £446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Dubai Jumeirah 5*
Number of rooms: 389
Official Description (provided by the hotel):
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more   less 
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Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

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