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“Best Hilton I have ever stayed”

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Hilton Dubai Jumeirah
Ranked #130 of 545 Hotels in Dubai
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
“Best Hilton I have ever stayed”
Reviewed 6 March 2014

Me and my family visited Hilton jumeirah and were totally impressed by the service and hospitality! I am a regular traveller and very often stay in Hiltons. But the service of this hotel is out of any comparison to any other place I have ever stayed. Everyone is always ready to help and very friendly. I am planning to come back there again next month already with my family

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank murshidsaed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 18 March 2014
Dear Guest,

We appreciate you taking the time and effort to post a review following your recent stay with us.

Your comment serves to demonstrate the high quality of our product and we are delighted to learn that our service is recognized and appreciated.

We are grateful to hear that you’ll be staying with us again together with your family and we look forward to welcome you to the Hilton Dubai Jumeirah Resort. Please do not hesitate to contact me on adel.ashry@hilton.com if I could be of further assistance.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Abu Dhabi, United Arab Emirates
1 review
Reviewed 6 March 2014

My brother and me stayed in Hilton for minimum 2 times per year and it is a good hotel located on a very lovely and live The Walk promenade. There are always many people and nice luxury cars. We always choosing to book a sea view room and we specially requesting pool side as we can enjoy the view of the Palm and famous Burj Al Arab. Usually we spending all our time on the beach enjoying the weather and the excellent service. The hotel itself is very nice and rooms are always clean and we are looked after like kings. That's why we love to come back here every time.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 18 March 2014
Dear Guest,

We thank you for your loyalty and continuous patronage towards the Hilton Dubai Jumeirah Resort and for taking the time to share the experiences you had during your recent stay with us.

It is a pleasure for us to know that you have appreciated the location of the hotel where you can enjoy the great views of The Palm and the Burj Al Arab.

Creating the best experience to our loyal patrons is our main goal and we are glad that we always meet your expectation every time you visit us.

We certainly look forward to your next stay at the Hilton Dubai Jumeirah Resort in the not so distant future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niesky, Germany
1 review
Reviewed 4 March 2014

This was my first holiday in the Hilton Jumeirah Beach Resort Dubai. Our room-numbers were 132 and 136 – we had two double rooms.
The stay there was very great, because that isn´t a very huge hotel and the distance to the beach is only approximately 50 meters. My brother loved to swim in the warm pool. Breakfast and dinner were very good, because the different selection of food excellent and the chefs of front cooking station done a good job. My sister loved the chocolate fountain in the evening.
Because the near to the next street it was a little bit noisy in the rush hour. Sometimes we had problems to sleep very well.
But the housekeeping done a very great job, especially Mr. Staniyo Steephen´s towel figures and the always cleaned room are greatly pleasant. This housekeeper was also very friendly and received to every request of us.We want to go back anytime.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexander782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 18 March 2014
Dear Guest,

Thank you for posting a review following your recent stay at the Hilton Dubai Jumeirah Resort.

We are really pleased to note that you and your family have an amazing time while staying with us and thank you for expressing your complete satisfaction over our location, the dining experience at the Oceana and the cleanliness of the hotel.

Moreover, we are delighted to note that you were satisfied with the service rendered by our team especially on the assistance that have provided by Staniyo. We take the liberty to share your nice comments to the team.

As customer satisfaction is what we strive to achieve, we are glad to note that we fully meet your expectations of a Hilton experience on this occasion.

Once again, thank you for the commendation, we all look forward to welcome you back to our property in the near future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul Province, Turkey
Level Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 March 2014 via mobile

This hotel is very clean and confortable. The sea and the white sand are great. The rooms designed well all rooms have tea and coffee machines. Breakfast was very good and delicious. This hotel is the adress of quality. I advice you to stay in jumeirah for the great beach and sea. The taxi rates are very very cheap you can go to shopping malls and to other places by taxi.

Stayed May 2013
Helpful?
1 Thank zeyno_47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 18 March 2014
Dear Guest,

Thank you for taking the time to write a review following your recent stay with us.

It is a pleasure to hear that you found our overall service and facilities to your satisfaction as this is what we strive to achieve at all times.

As feedback from our guest that inspires and motivates us, we are happy that you had an excellent experience during your stay.

We look forward to your next visit at the Hilton Dubai Jumeirah Resort in the not so distant future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 March 2014

This hotel really has it all. For a family with two very young kids, this hotel was pretty much perfect. It's not cheap, but it is very good value.

Our room was a twin bed partial sea view on 2nd floor of the hotel.

Positives:
1. The room was big enough for two twin beds and a cot. This meant there was plenty of room to sleep, even when our youngest wouldn't sleep in the cot.
2. In spite of some reviews, you can't hear the construction at night. There was one night with a truck or digger outside, but all you could hear was its reverse alarm. This only went on for a short while, and I'm pretty sure somebody in the hotel requested them to stop, as once it did stop, I didn't hear it again.
3. The pool is heated to a perfect temp, I think about 28/29C. If the pool doesn't tickle your fancy, hit the beach. It's only 30 metres past the pool and is staffed with lifeguards, a bar and lots of waiters and waitresses.
4. The kids club, Kids Paradise, has so many toys, there is not a chance the kids will get bored. There is also a kids playground on the beach!
5. The hotel is right on Jumeirah Beach Walk. There are plenty of restaurants on the walk, where you can sit outside and watch the world go by.
6. Pachanga. If you like meat, you will love this restaurant...Go on Tuesday nights. The food is superb!
7. The staff at the Hilton are absolutely brilliant. They were extremely friendly, and were great with our kids.
8. The location is close to Dubai Marina (2mins), Palm Jumeirah (10 mins), Burj Al Arab (15mins) and Burj Khalifa (30mins).

No complaints - All in all - spending 10 nights here was one of the most enjoyable holidays I have taken. I would have no problem recommending this hotel, and I will certainly go back.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 17 March 2014
Dear Guest,

Thank you for taking the time and effort to post a review following your recent stay at the Hilton Dubai Jumeirah Resort.

We are very grateful that you have appreciated the location of the hotel and the high quality of service and facilities offered during your stay.

Providing guests comfort and satisfaction is what we always strive to achieve at all times and we are happy that you found those to your expectation.

We look forward to welcome you again to our hotel in nearest future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 March 2014

Stayed here for 6 nights on our way to India over Christmas. Great location right on the beach. Booked for a double room on the Executive floors with free airport shuttle, breakfast and access to afternoon refreshments and evening canapés and drinks. Really impressed with this service and would advise anyone to pay for the upgrade as we found it well worth it! Breakfast was as good as the main restaurant only much quieter. Evening drinks and snacks could easily replace an evening meal. Loads of hot and cold food and the wine was free flow if wanted. Impressed with all the staff! Pool was cold (but this was December) and in the shade but the Beach and sea were pleasant. Had to get to the sun beds early if we wanted them (it was Christmas)! There was building work happening ( which we knew about) but this did not interfere with our holiday, bit unpleasant to look out on but then we weren't in our rooms all that much! Will be interesting to see when it's all finished. Shops, cafes and restaurants are all on the street outside if you need them. Will return to this hotel if in Dubai again.

Room Tip: Executive rooms are great value and well worth the extra.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bellytastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 17 March 2014
Dear Guest,

Thank you for taking the time to write a review following your recent stay at the Hilton Dubai Jumeirah Resort.

It is a pleasure to hear that you found our overall service and facilities to your satisfaction as this is what we strive to achieve at all times.

We are grateful that you have appreciated the location of the hotel, the breakfast and especially the high level of service of our team had provided you throughout your stay.

While the on-going construction works near the hotel premises is beyond our control, we apologise for the inconvenience and thank you for understanding the situation.

We look forward to welcome you again to our hotel in the not so distant future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 February 2014

This is where the action is on the beach in dubai. Located with it's own private beach behind the JBR walk where you can Dine or shop to your hearts content. Traffic is crazy especially on Friday and Saturday nights when it takes up to half an hour to get off the main road in to the hotel. What makes this area so busy is the mix of locals and tourists.
As reported in earlier reports there is still a lot of building work in the vicinity but with a request for a higher floor with a sea view we were given a great quiet room with a sea view.
Take advantage of the 35th floor of the Skye Bar at the neighbouring Hilton Jumeirah Residences to take in the breathtaking sunsets to make your stay complete.
Rodel the Head Concierge is the man to arrange your tours, we did the Desert Safari and Creek Dinner Cruise ( See seperate reviews ). He and his staff go the extra mile to make sure you get to see what you want to see in comfort.
I would recommend the mix oF hilton Dubai Creek for the city experience with the beach to finish of your trip at this hotel.

Room Tip: Get there early to get the pick of the rooms preferably on a higher floor.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this review, 15 March 2014
Dear Guest,

Greetings from Hilton Dubai Jumeirah and we thank you for taking the time to write your ample review following your recent stay with us.

It is a pleasure to note that you found our overall service and facilities to your satisfaction as this is what we strive to achieve at all times.

We are dedicated to create memorable holiday for our valued guests and we are very delighted to note that you were satisfied with the service rendered by our team especially on the assistance that have provided by Rodel. We have taken the liberty and have shared your nice comment to the team.

We are also grateful of your marvelous sunset experience at the Pure Sky Lounge at the Hilton The Walk.

We look forward to welcome you back to our property in the not so distant future.

Sincerely yours,

Adel Ashry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Dubai Jumeirah

Property: Hilton Dubai Jumeirah
Address: The Walk Street | Dubai Marina, Dubai PO Box 2431, United Arab Emirates (Formerly Hilton Dubai Jumeirah Resort)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 On the Beach Hotel in Dubai
#77 Spa Hotel in Dubai
#83 Business Hotel in Dubai
#91 Romantic Hotel in Dubai
#96 Family Hotel in Dubai
#120 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Dubai Jumeirah 5*
Number of rooms: 389
Official Description (provided by the hotel):
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more   less 
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Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

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