My husband & I stayed at the hotel for 6 days& nights from 23 to 29 April. On arrival, we were asked for a deposit in excess of what we had brought with us.having payed for half board we had not come with the intention of a spending spree. The male receptionist eventually decided that the mini bar would be removed & our phone cut off for external calls, no problem for us.
We were expecting an ocean view but instead we got one looking over the car park & a brick wall which at night was a nightmare as it was brightly lit up with continuous adverts & shone brightly in to the room. Of course we could draw the curtains but by totally doing so it was so dark that a visit to the bathroom wasn't easy not being familiar with the layout! We could see the ocean by peering round the corner of the balcony.
As far as cleanliness was concerned, it could not be faulted.
The food, however, in spite of going down early for dinner was lukewarm, even the soup which I could never understand. The quality of most of the meat was not good, often chewy and more fat & gristle on the spare ribs than meat.We had been told by one of the receptionists that soft drinks & water were included in our meals but would have to be paid for at the pool. When we went down for our evening meal we were handed a drinks menu with a price list so we were rather confused & asked why this was the case only to be told that all drinks apart from coffee or tea had to be paid for, a glass of coke 22 dinard.
A nephew, who is living & working in Dubai came & joined us for breakfast one morning. He paid for it by card, the following day my husband received a letter asking him to go to reception. He was asked to pay for the guests breakfast, he pointed out that it had been paid for. On checking the computer, the receptionist said it was an error so imagine our shock when the morning we were leaving another receptionist asked us to settle the amount for the breakfast. My husband pointed out that the matter had been sorted but the employee insisted that it was still outstanding & we could not leave until it was paid for. Our taxi driver was waiting for us & knowing that we did not owe any money we politely left but with a bad taste in our mouths.
- Official Description (provided by the hotel):
- Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more less
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- Also Known As:
- Hilton Dubai Jumeirah Hotel Dubai
- Hilton Jumeirah Beach
- Hilton Hotel Dubai
- Dubai Hilton Jumeirah