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All reviews the executive lounge private beach bice restaurant building work sea view jumeirah beach beach bar plenty of sunbeds restaurants and shops sun loungers afternoon tea fantastic hotel early check half board burj khalifa pachanga adel
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Reviewed 24 June 2014

My husband and I stayed for 10 nights in May. We stayed last year for my 60th birthday, did not intend going back as we like to travel and see new places. I loved it so much
last year that we decided to come back. We were lucky to be upgraded to a suite with excess to the Executive Lounge (husband is a Gold Member) and an early morning check in, which after travelling all night was very welcoming - thanks to Mr Ashry. We did not use this much as we were on a half board basis - but the few times we did go in all the food/nibbles/drinks were lovely.Some of the staff remembered us from last year, one evening my husband did not go down to dinner as he didn't feel too good (too much sun we think), all the staff asked where he was, did he need to see the nurse, does he want room service. The next day he felt better and they all came over to him and to check he was ok. We cannot fault the breakfast/dinner there is so much choice, a special thank you to Ferdidnan the chef who always had our eggs ready for us at breakfast. I loved all the salads/desserts which always looked so delicious. Also a mention for Janaka our housekeeper from last year who came and said hello - a real gentleman. We spent most of days on the beach relaxing, the sea was a treat to go in and I loved relaxing on the chairs in the sea. I think the Hilton is an ideal base being on the Walk, near the Marina and Metro. We have stayed in many hotels but think the staff and service are the best. We will be back

  • Stayed: May 2014, travelled as a couple
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Thank mollyb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 26 June 2014

Dear Mollyb1234,

Thank you very much for always choosing to stay at Hilton Dubai Jumeirah Resort and for taking the time to write such a great comment on TripAdvisor website which is a valuable feedback for us since we constantly strive to achieve the highest quality standards.

We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Dubai Jumeirah Resort and any of our Hilton Family of Hotels worldwide in the near future.

With kind regards,

Adel Ashry

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

The Bici restaurant in the Hilton is one of the best Italians you will ever dine in. Fabulous food and great service!
The roof bar is great to sit and watch the sun go down whilst sipping a martini or 2!!
The hotel rooms however are looking a bit sad and are in need of a face lift. Unfortunately the main breakfast area was being renovated so breakfast was being served upstairs in one of the function rooms.....it was complete chaos! the staff were rushed, 5 times we had to ask for coffee and juice, unfortunately there weren't any stations to go and get these yourself or we would have. Poor service for a 5* Hilton, but maybe it was because of the changes.

  • Stayed: June 2014, travelled on business
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Thank janeta392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

My husband and I stayed here for 10 nights for our honeymoon. We could not ask for any more. The hotel staff were so friendly and helpful and the hotel itself was immaculate. We were luckily upgraded by the lovely Adel Ashry and given lots of little extras which made our honeymoon that extra special. We'd also like to mention our house keeper Chester who was excellent at his job and did so much for us. Ferdinand one of the breakfast chefs was always very happy, excellent customer service not to mention Avinash one of the waiters working in The Wavebreaker restaurant who was also excellent at his job. Massive choice of breakfast and restaurants on site, swimming pool was beautiful and the beach on the doorstep. Theres nothing more we wanted. Over all we had the best holiday here and already looking in to staying in this hotel next year. Highly recommended!!! Mr and Mrs Rayner

  • Stayed: June 2014, travelled as a couple
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Thank Mr and Mrs R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 26 June 2014

Dear Mr. & Mrs. Rayner,

Thank you very much for choosing to stay at Hilton Dubai Jumeirah Resort and for taking the time to write such an amazing review on a Tripadvisor website.

We greatly appreciate your comment about the upgrade and also about the Housekeeping, Oceana and Wavebreaker team as we constantly strive to achieve the highest quality standards.

I look forward to welcoming you once more to Hilton Dubai Jumeirah Resort and any of our Hilton Family of Hotels worldwide in the near future in order to make your next visit an unforgettable memory.

With warm regards,

Adel Ashry

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Stayed here on business, and i will do so again. The location is right on the beach, with a large well kept garden area and pool.
The lounge music played in the evening at the garden/beach bar really let's you know you you're on holiday (bit of a problem for me as I'm not...).
The service is probably the best in any Hilton I have stayed in, and that's a fair number and the facilities are spot on.
And the best thing? It's pretty reasonable to stay here!
As Arnie said in the 80's - I'll be back.

Room Tip: Ask for a pool or garden facing room unless you can afford a sea room.
  • Stayed: June 2014, travelled on business
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Thank marlowbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 26 June 2014

Dear Mr. MarlowBilly,

Thank you very much for choosing to stay at Hilton Dubai Jumeirah Resort and for taking the time to write a very nice review on a Tripadvisor website. We greatly appreciate your comment since we constantly strive to achieve the highest quality standards.

We place great value on your custom, and your continued relationship with Hilton.

And we look forward to welcoming you once more to Hilton Dubai Jumeirah Resort and any of our Hilton Family of Hotels worldwide in the near future.

With kind regards,

Adel Ashry

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Very good and central from Hotel. Traffic at night a bit longer with construction but if you want beach front then this is the better option versus costs. Taxis are readily available and affordable. i would recommend this hotel for both business and Family

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Louis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah, responded to this reviewResponded 26 June 2014

Dear Louis J,

Thank you very much for choosing Hilton Dubai Jumeirah Resort as a place to spend your vacation and for taking your time to submit a review on a Tripadvisor website.

Please be assured that your feedback is very important for us and it is giving us a possibility to improve the quality of service and facilities.

Looking forward to welcome you back at Hilton Dubai Jumeirah Resort or any of the hotels of the Hilton family in the nearest future.

Best regards,

Adel Ashry

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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