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“Amazing Hotel with lots of extras” 5 of 5 bubbles
Review of Hilton Dubai Jumeirah Beach

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Hilton Dubai Jumeirah Beach
Ranked #125 of 544 Hotels in Dubai
Certificate of Excellence
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing Hotel with lots of extras”
5 of 5 bubbles Reviewed 26 June 2014 via mobile

We stayed at this hotel from 22/6/14 to 25/6/14. The check in was smooth with upgrade given to us with sea view facing balcony. We were on 7th floor. The decor in the room and throughout the hotel is excellent and everything you require is provided including cooling gel after hot day in the sun. The towels in the room are really soft and luxurious and there is even a facility to listen to music using your own iPod or iPhone. The Walk is amazing at night with large number of restaurants. There are few supermarkets like Al Maya which is 5 minutes walk. There you can get refreshment and even fresh bread. You can even get prepaid DU SIM card which can be topped up to call back home or receive calls without high charges. We topped up 100 dirhams for 1 G of Internet use which is about £18 but a lot cheaper than roaming charges. The restaurants which are there on the the Walk range from Italian, Indian, even Subway and you do not need to travel far. The Walk is buzzing till early hours of the morning. The hotel has excellent beach and a swimming pool and nice tent area where you can escape from hot sun. The staff are excellent and attentive to any requests. The hotel has restaurants but we did not use them as there were so many choices outside. We would say without any doubt that this is the best hotel in Dubai we have stayed in. We would score this hotel 10/10.

Stayed June 2014, travelled on business
Helpful?
1 Thank SHEELA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 7 July 2014
Dear SHEELA G,

We thank you for taking the time and effort to post a review following your recent stay with us.

It is a great pleasure for us to read such positive remarks complementing the services and facilities that we have provided you during your stay.

Meanwhile, we look forward to welcoming you back to the Hilton Dubai Jumeirah Resort in the nearest future.

Sincerely yours,

Adel Ashry
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (873)
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Abu Dhabi, United Arab Emirates
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

We were frustrated with the roadworks to get to the hotel. When we got there I was confronted with a list of 'extra' charges. Still, after a beer sitting on the little chairs in the water at the beach, I calmed down, and have a very relaxing weekend.
The hotel is surround by lots of places to eat, so you are never stuck for choice. The staff in the hotel are some of the friendliest we have come across in the region

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 7 July 2014
Dear Andrew M,

Thank you for posting a review of your experience following you recent stay at Hilton Dubai Jumeirah Resort.

We are delighted to know of your satisfaction with our location as well as the service you have received from our team members.

It is with regret to know that the ongoing construction development nearby has caused some inconvenience so please accept our sincere apologies.

Once again, thank you for taking the time to post your review in TripAdvisor and we look forward to welcoming you back in the nearest future.


Yours sincerely,


Adel Ashry
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

My wife and it stayed at this Hilton hotel 16th - 24th June 2014. The whole experience was excellent. The service from hotel manager, to restaurant staff, to housekeeping was top class, professional, efficient, polite and curtious at all times. The hotel was spotless at all times. Room we had was spacious and excellent view across the sea. There was 4 restaurants available. The oceana was included in our half board package and the food was excellent quality and varied every day. Well done! ( only negative was drinks expensive £8 - £10 a go, but it was the Hilton).
Lovely pool and private beach excellent. Easy location to go visiting the Dubai shopping mail only 20 mins by monorail. Cost £3.00 each return. Or by taxi £9 each way. Best holiday for a long time. Would definitely go back again, no hesitation.

Room Tip: Pay the extra to upgrade to executive rooms as these include use of executive lounge facilities. The...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peter26162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 6 July 2014
Dear peter26162,

Greetings and thank you for posting the review of your stay at Hilton Dubai Jumeirah.

We are pleased to note that you found our overall service and facilities to your satisfaction, as this is what we strive to achieve at all times. Furthermore we are grateful for your positive comments especially towards our team members.

Once again thank you and we look forward to welcoming you back to the Hilton Dubai Jumeirah Resort in the nearest future.


Sincerely yours,



Adel Ashry
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Agadir, Morocco
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Very helpfull and friendly staff, from the staff working in the rooms to the ones that help you park the car.
Thanks to the Spanish new comer girl in reception that helped us checking out in a very friendly manner.
Good location if you want to stay in the Marina area.
We had only breakfasts, quality food so far. fresh bio Orange juice available no limit (i was surprised by that).
Service is excellent the only downside is maybe a lack of modern decoration in the hotel.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 26 June 2014
Dear Mr. Ali M.,

Thank you very much for staying at Hilton Dubai Jumeirah Resort and for taking your time to submit such a positive review on a Tripadvisor website.

We greatly appreciate your comments about the Housekeeping team and about our Front Office team.

Looking forward to welcome you back once again to Hilton Dubai Jumeirah Resort or to any hotel of the Hilton family around the world in the nearest future.

With best regards,

Adel Ashry

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SOUTHAMPTON
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

My husband and I stayed for 10 nights in May. We stayed last year for my 60th birthday, did not intend going back as we like to travel and see new places. I loved it so much
last year that we decided to come back. We were lucky to be upgraded to a suite with excess to the Executive Lounge (husband is a Gold Member) and an early morning check in, which after travelling all night was very welcoming - thanks to Mr Ashry. We did not use this much as we were on a half board basis - but the few times we did go in all the food/nibbles/drinks were lovely.Some of the staff remembered us from last year, one evening my husband did not go down to dinner as he didn't feel too good (too much sun we think), all the staff asked where he was, did he need to see the nurse, does he want room service. The next day he felt better and they all came over to him and to check he was ok. We cannot fault the breakfast/dinner there is so much choice, a special thank you to Ferdidnan the chef who always had our eggs ready for us at breakfast. I loved all the salads/desserts which always looked so delicious. Also a mention for Janaka our housekeeper from last year who came and said hello - a real gentleman. We spent most of days on the beach relaxing, the sea was a treat to go in and I loved relaxing on the chairs in the sea. I think the Hilton is an ideal base being on the Walk, near the Marina and Metro. We have stayed in many hotels but think the staff and service are the best. We will be back

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mollyb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 26 June 2014
Dear Mollyb1234,

Thank you very much for always choosing to stay at Hilton Dubai Jumeirah Resort and for taking the time to write such a great comment on TripAdvisor website which is a valuable feedback for us since we constantly strive to achieve the highest quality standards.

We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Dubai Jumeirah Resort and any of our Hilton Family of Hotels worldwide in the near future.

With kind regards,

Adel Ashry

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
118 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 23 June 2014

The Bici restaurant in the Hilton is one of the best Italians you will ever dine in. Fabulous food and great service!
The roof bar is great to sit and watch the sun go down whilst sipping a martini or 2!!
The hotel rooms however are looking a bit sad and are in need of a face lift. Unfortunately the main breakfast area was being renovated so breakfast was being served upstairs in one of the function rooms.....it was complete chaos! the staff were rushed, 5 times we had to ask for coffee and juice, unfortunately there weren't any stations to go and get these yourself or we would have. Poor service for a 5* Hilton, but maybe it was because of the changes.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Janet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 June 2014

My husband and I stayed here for 10 nights for our honeymoon. We could not ask for any more. The hotel staff were so friendly and helpful and the hotel itself was immaculate. We were luckily upgraded by the lovely Adel Ashry and given lots of little extras which made our honeymoon that extra special. We'd also like to mention our house keeper Chester who was excellent at his job and did so much for us. Ferdinand one of the breakfast chefs was always very happy, excellent customer service not to mention Avinash one of the waiters working in The Wavebreaker restaurant who was also excellent at his job. Massive choice of breakfast and restaurants on site, swimming pool was beautiful and the beach on the doorstep. Theres nothing more we wanted. Over all we had the best holiday here and already looking in to staying in this hotel next year. Highly recommended!!! Mr and Mrs Rayner

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mr and Mrs R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Beach, responded to this review, 26 June 2014
Dear Mr. & Mrs. Rayner,

Thank you very much for choosing to stay at Hilton Dubai Jumeirah Resort and for taking the time to write such an amazing review on a Tripadvisor website.

We greatly appreciate your comment about the upgrade and also about the Housekeeping, Oceana and Wavebreaker team as we constantly strive to achieve the highest quality standards.

I look forward to welcoming you once more to Hilton Dubai Jumeirah Resort and any of our Hilton Family of Hotels worldwide in the near future in order to make your next visit an unforgettable memory.

With warm regards,

Adel Ashry

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Dubai Jumeirah Beach

Property: Hilton Dubai Jumeirah Beach
Address: The Walk Street | Dubai Marina, Dubai PO Box 2431, United Arab Emirates (Formerly Hilton Dubai Jumeirah Resort)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 On the Beach Hotel in Dubai
#76 Spa Hotel in Dubai
#83 Business Hotel in Dubai
#91 Romantic Hotel in Dubai
#96 Family Hotel in Dubai
#117 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Dubai Jumeirah Beach 5*
Number of rooms: 389
Official Description (provided by the hotel):
Complete with its own private beach and ten award-winning restaurants, Hilton Dubai Jumeirah Resort is conveniently located within a vibrant promenade area. This stylish retreat in the heart of the Dubai Marina also boasts proximity to the beach mall full of boutiques, restaurants and cinemas. Choose from a selection of rooms and suites overlooking the pristine white sands of the Persian Gulf shoreline or the iconic architecture of the Dubai Marina. Bask in the sun on the resort's private beach, enjoy sailing, snorkeling, waterskiing or windsurfing from the water sports center, or take a swim in the refreshing temperature-controlled pool. Awaken your senses and revitalize your spirit at the resort spa, with a full range of body treatments available. Stay fit in the adjacent health club, offering 400 square meters of strength and cardio equipment and separate male and female steam rooms and saunas. An array of restaurants and bars at Hilton Jumeirah Resort offer exceptional menus, nightly live entertainment and romantic settings. Have a cocktail at the swim-up bar, dine alfresco while looking out at the Gulf, or savor award-winning Italian cuisine. The hotel's proximity to tax-free economic zones and international business and media hubs give it a distinct appeal for business meetings and events. With executive meeting rooms, a grand ballroom and lush landscaped gardens for up to 250 guests, the resort offers enticing possibilities for weddings, celebrations and banquets. ... more   less 
Reservation Options:
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Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

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