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“Pleasent stay”

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Hyatt Regency Dubai
Ranked #67 of 550 Hotels in Dubai
Certificate of Excellence
Karachi, Pakistan
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Pleasent stay”
Reviewed 6 August 2014 via mobile

Overall it's a nice hotel with not so spacious rooms but neat and comfortable bed, nice washroom particularly the shower.. had seaview from our rooms window.. staff is welcoming and very cooperative... If ur staying there don't forget to take a walk at nite from hotel to corniche :)

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Sadaf G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear Sadaf,

Thank you for sharing your thoughts with us.

Our location in historical Deira is often the point of discussion. Those that most enjoy it, is those who would like to experience the traditional aspects of the city. The gold souk, spice souk and abra station are a great area to stroll through, and this is a great way to experience the local area.

Thank you once again for taking time to provide us with your feedback, I do hope we have an opportunity to welcome you back to the hotel in the near future.


Kind regards,
Hyatt Regency Dubai.
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2,461 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (328)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Dublin, Ireland
Level 5 Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 August 2014

Always enjoy going to Dubai and this time stayed at the Hyatt Regency for business. It's a bit out of the way, but certainly an enjoyable experience. the rooms are immaculate as is the rest of the hotel grounds, the pool was fairly quiet but great poolside service. The food is excellent and the business facilities are first class. This is great place to relax in, but just note that you're still a taxi ride away from downtown. Highly recommend!

Room Tip: I had the view of the pool and beach, would recommend that.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank j10Stephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear j10Stephen,

Thank you for the great review, it's always nice to read guest comments about our customer service standards.

We are delighted to know that you have enjoyed your stay and we appreciate your very generous comments.

Thank you once again for taking time to provide us with your feedback, I do hope we have an opportunity to welcome you back to the hotel in the near future.


Kind regards,
Hyatt Regency Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level 5 Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 August 2014

We had 22 layover in Dubai on way to Seychelles, stayed at the Hyatt and had Dinner at their excellent restaurant (25th floor) and took their bus to the mall. Service was impecable, staff excellent and the food was fabulous. It was an excellent stay and will stay there again in the future.

Room Tip: Choose upper floors if you like a great view of the city of Dubai.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Myriam33364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear Myriam33364,

Thank you for the great review, it's always nice to read guest comments about our customer service standards.

We are delighted to know that you have enjoyed your stay and in particular your dinner at Al Dawaar restaurant.

Thank you once again for taking time to provide us with your feedback, I do hope we have an opportunity to welcome you back to the hotel in the near future.


Kind regards,
Hyatt Regency Dubai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morpeth
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2014

My husband and I stayed here for 4 nights in a Club Class room. The room and bathroom were immaculate, housekeeping was first class although we never saw any fresh fruit in our room as expected. Plenty of free water in the room. Good A/C and very comfortable beds. The Club lounge was ok but nothing special (apart from the lady cooking fresh omelettes in the morning.....she was very special) I noticed the loung staff favoured certain people and they would be waited on hand and foot. The rest of us waited long periods for dirty dishes to be removed from our table, although one evening staff cleared our table completely including our drinks while my husband and I were at the buffet. My handbag was on my chair so staff knew we hadn't left the lounge, but we got no apologies and no offer of them fetching new drinks for us. We also noticed furniture being moved through the lounge on more than one occasion as people set up for the next day in the board rooms, not very relaxing!! The food in the lounge was very good in the mornings but varied in the evenings. I have stayed in other hotels in Dubai which have nicer Club lounges.
The pool area was nice, with the warmest pool ever, the sun had left the pool area by 1pm but there was another sun terrace on the other side of the hotel to continue catching the rays.
I loved the bar next to the club lounge, the staff were very friendly and the cocktails fantastic!
There was never any problems getting a taxi outside the hotel, even very early in the morning. Overall I enjoyed my stay here but it wasn't perfect, it's a shame the club longe staff weren't as friendly as all the other hotel staff.

  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank DEBORAH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear DEBORAH c,
Thank you for sharing your thoughts with respect to your recent stay at The Hyatt Regency Dubai and Galleria.

We are delighted to know that overall you have enjoyed your stay with us however, I would like to extend our sincere apologies for the challenges you faced in the Regency Club Lounge. We take note of your observations and please be assured that this will be communicated to the department to take corrective measures.

Thank you once again for taking time to provide us with your feedback, I do hope we have an opportunity to welcome you back to the hotel in the near future.


Kind regards,
Hyatt Regency Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

This review is about my personal experience of my first 3 days of my stay in Dubai with Hyatt Regency one of the oldest and posh hotels of Dubai. Being a business man I try to experience different chain of hotels and it was along time I stayed in Hyatt Group of hotels as I mostly use IHG and SPG membership. So the check in was fast and easy may be coz of Ramadan but got a great room. The check inn staff was great and also have a great In room service. Enjoyed Buffalo wings was served in 20 mins...was fast and perfect.
The Only problem i faced was during breakfast since the buffet was in not club regency but Kitchen, where the staff and waiters were keep on asking about the room numbers which i think was more important to them than serving with the first meal of the day.. anyways sometime it happens when you are on the road. The rest front office staff were very co-ordinal and always helpful and smiling. The view of Kitchen is great with the sea.
Over all the hotel is in great location and ambiance. with the local market of electronics across and clothes..nice time to take a walk in late evening ..
The place has a good shopping arcade and ATM's so no need of stepping out if want to avoid the heat of the day.
so its a perfect place to stay for business or holidays..

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank GurpreetJSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear GurpreetJSingh,

Thank you for the great review, it's always nice to read guest comments about our customer service standards.

I must also acknowledge and apologise for the aspects of your stay that were not up to your expectations, particularly with your particular comment about the staff repeatedly asking for your name at The Kitchen to verify your room number for breakfast. Please be assured that your feedback will be shared to the concerned department and we will take this feedback constructively and embrace it as an opportunity to grow.


We hope to see you again soon.

Kind regards
Hyatt Regency Dubai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
148 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 30 July 2014

The staff make this hotel. They were all very friendly and helpful.

The hotel is located near the old souks and the Creek.

It was the end of Ramadan while we were there so we had the restrictions of day-time eating and then the end-of-Ramadan festivities.

The room was clean and the facilities were good.

If you like the atmosphere of the souks and a good base to come to, then the Hyatt Regency is the ideal hotel.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear John ,

Thank you for the great review, it's always nice to read guest comments about our customer service standards and I'm delighted that you felt they warranted special mention.

Our location in historical Deira is often the point of discussion. Those that most enjoy it, is those who would like to experience the traditional aspects of the city. The gold souk, spice souk and abra station are a great area to stroll through, and this is a great way to experience the local area.


We hope to see you again soon.

Kind regards
Hyatt Regency Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Umina Beach, Australia
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2014 via mobile

I have recently visited Dubai on an extended stopover of four days on the way to Europe. Many fellow travellers just use it as a one day stopover and never get to experience the amazing mix of old and new in this fascinating city. The Hyatt Regency, while a little isolated from the city proper in the heat of summer, (a new light rail station is being built very close to the hotel) offered delightful accommodation and several excellent restaurants. For us, this was particularly important as Ramadan had started and food was not available except in hotels. We found the service exemplary from both hotel and restaurant staff. The breakfast menu, in particular, was superb. While in Dubai I would recommend that, for a local feel, visitors use local transport such as the light rail and the abbras that cross Dubai Creek.

Stayed June 2014, travelled as a couple
Helpful?
Thank Graemejdixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osman S, Manager at Hyatt Regency Dubai, responded to this review, 10 August 2014
Dear Graemejdixon,

Thank you for sharing your experience in respect to your recent stay with us.

We are delighted to know that you have enjoyed your stay and we would like to thank you for your generous comments in regards to the service provided by our staff members.

We hope to see you again soon.

Kind regards
Hyatt Regency Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Dubai

Property: Hyatt Regency Dubai
Address: Al Khaleej Road | 103 Road, 16; P.O. Box 5588, Dubai 5588, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Spa Hotel in Dubai
#55 Business Hotel in Dubai
#56 Romantic Hotel in Dubai
#62 Luxury Hotel in Dubai
#78 Family Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hyatt Regency Dubai 5*
Number of rooms: 421
Official Description (provided by the hotel):
Hyatt Regency Dubai is a deluxe hotel located in Deira, Dubai's historical & heritage rich district along the Corniche, a renowned waterfront promenade. Located within walking distance from the popular gold, spice & textile souks and few minutes away from the Dubai Museum, Abra station and Heritage Village. Its 421 spacious guestrooms and elegant suites welcomes business and leisure travelers alike. Guests enjoy modern meeting facilities, complimentary internet access, an extensive fitness centre, spa, an ice skating rink and a choice of three award-winning restaurants serving international cuisines, including Al Dawaar, Dubai's only revolving restaurant. ... more   less 
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Also Known As:
Hyatt Regency Dubai Hotel Dubai
Dubai Hyatt Regency
Hyatt Dubai

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