Poor room service in Habtoor grand hotel Jumeirsa beach dubai
Difficult booking: gave credit card details but no reply!! thought it was scam! Night duty reservation guy forgot to input the details, luckiily got a reservation as our friends fro Uk were there.
Arrived at the hotel and quick effective check in. Luggage took a long time arriving.
We found that the bed was not made properly. Pillows crushed and the bottom sheet crumpled.
took two pictures.
tried contacting guest reltions the lady in question oat diiner complined to the reception. night duty room service remade the bed and changed the towels! Five star hotel!!
24 hours later the guest relations contacted minimal apologies only offer of change of rooms but did not read my complaint!!
Rest of the stay was as comfortable it can be . Like a good wine the hotel matured!!
- Official Description (provided by the hotel):
- Situated on Dubai's world famous Jumeirah Beach and adjacent to the magnificent Dubai Marina, the hotel occupies one of Dubai's most enchanting beach side location that is perfect for both business and leisure travelers. The Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. With 446 rooms and suites, Habtoor Grand Resort offers some of the best 5 star accommodation Dubai has to offer in an unrivaled setting. All the spacious guest rooms & suites of the hotel are either sea-facing or overlooking the landscaped gardens. With 16 themed bars and restaurants designed to suit all tastes. Welcome to Paradise of perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by pristine beach and clear blue sky. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Holiday Gems, Booking.com, Travel Republic (UK), Travelbag, Southall Travel, Expedia, Agoda, TripOnline SA, Ebookers, Hotels.com, getaroom.com, Evoline ltd, Cancelon, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Habtoor Grand Resort And Spa
- Habtoor Grand Dubai
- Habtoor Hotel Dubai
- Habtoor Grand Resort & Spa
- Habtoor Dubai