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“this hotel just gets better”

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The Palace at One&Only Royal Mirage Dubai
Ranked #7 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 9 February 2013

We have just returned from another wonderful stay at this hotel, the 6th time ! The low rise, the garderns the wonderful selection of restaurants, the staff make this a real oasis in the Glitz of Dubai. we had a small problem with one of the restaurants, and the next day we were having a drink in the jetty bar, and we got talking to this member of staff, whom we had never met before. We had a general chit chat, and then he addressed us by our mr and mrs name, spoke of our problem the previous evening, said it had been discussed at the morning meeting, and apologised!! He was the under manager for bars and restaurants in the resort! It was very reassuring, that they take time to meet up with guests and smooth everything out!!

The whole ambiance of the hotel is calm and friendly, lots of the staff have been there for years, and even remember us from previous trips We have sometime stayed in the gold club but this time stayed in the main hotel, and its just as good, just dont get afternoon tea, and cocktails!!!

will be going again as its perfect for 5nights R&R

  • Stayed: December 2012, travelled as a couple
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2  Thank Scottishlass_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,066 - 1,072 of 1,907 reviews

Reviewed 7 February 2013

The hotel is located on Jumeirah Beach and consists of three properties. The Palace, the Arabian Court and the Residence and Spa, which is perhaps the plushest of the three. My wife and I have just returned from spending a week in the Palace. The hotel grounds for the three properties are enormous and a shuttle service which runs every 15 minutes transfers you to and fro them.

The Palace is a fabulous hotel. The public room are sumptuous and elegantly laid out. There are four restaurants offering a wide range of international and Arabic dishes as well as a traditional 'grill' type restaurant. All have impressive menus and the quality of food served is exemplary. Every single dinner we ate was superb. We are now in need of a personal trainer in order to shed the pounds. Even the very elegant coffee/tea shop is worth a visit for that very English afternoon team with scones and cream. A selection of cakes is on offer also.

Our bedroom was well laid out with views of the beach and had a balcony area. Absolutely huge bed. Good entertainment options including a dvd player. The bathroom with bath, shower and a private wc is elegantly equipped.

The only slightly negative comment I have is that the view from the private beach is less than impressive although the beach are itself is very pleasant.

Staff are efficient, courteous and friendly without being obtrusive. A wonderful place to spend some time. The grounds are equally impressive also.

  • Stayed: February 2013, travelled as a couple
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2  Thank kempr52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

My husband & I travelled in January for our second stay. The first holiday was about 9years ago so we did notice the difference with all of the building that had gone on around the hotel!
We enjoyed our week and had taxis to the marina & the Walk as there are still road alterations ongoing outside the hotel . Dubai is not walking friendly ! We also went to the Dubai Mall, Kamara & the Gold souq.
Our first few days we sat around the pool, plenty of sun beds but after a while we were not happy with all of the birds , very noisy! I think it was nesting time as one day we left our newspaper on our table while we went for a stroll on the beach and when we returned the birds ( like our starlings) had shredded the front page! The hotel did replace the paper for us. It may not be the same if you stayed later in the year. The hotel had said that they did get a falcon in to try and resolve the problem but then all of the "bird"guests complained ,so they had to stop using the Falcon.

Our room was very nice , on the 3rd floor and very quiet apart from a couple of nights where the boats arrive in the bay with constant disco music playing into the early hours! views to the sea, but not much else because of all of the tall palm trees around the pools.
We had most of our meals in the Olives as we were half board, but we did go to the Celebrities restaurant which was excellent. I must admit towards the end of our stay we were tiring of the food in the Olives in the evenings.!
A couple of mornings it was misty for a few hours and some planes were diverted but it cleared by late morning. The weather all the week was just the right temperature, not unbearable heat that you would get later in the year.
The grounds were immaculate and the beach (private) was very clean with plenty of sun beds . The staff came around topping up your glasses of water or cleaning your sun glasses for you also fresh fruit on cocktail sticks most afternoons.
All the staff were very friendly and very helpful.

We will return to the O&O next year but perhaps have a room at the Residence, as we like the fact that it is not one of the high rise hotels that have been built further up the beach.

Room Tip: A ground floor room opening up onto the lawns as there is not much of a view from higher floors!
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  • Stayed: January 2013, travelled as a couple
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1  Thank Manilow26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2013

We've stayed at all the One & Only Hotels in Dubai and couldn't find fault with any of them. Prefer the Palace but only because we've had such lovely rooms there it is hard to want to try somewhere else. The restaurants in the resort are lovely and the 'eat all you can' buffet was just an amazing choice of foods. The service in the hotel is first class from the moment you arrive and on our first visit I asked the Concierge if he could book a surprise Rolls royce to take me and my wife to the Burj for drinks. He said: "Certainly Sir. What type of Rolls Royce would you like and what colour?" I mean - how much better can it get. We found all the staff, particularly around the pool area, really very friendly and we've been back 6 times in the past 2 years so that tells you a lot about the quality. Highly recommended.

  • Stayed: August 2012, travelled as a couple
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2  Thank Pilot1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

a little late in reviewing this hotel never been to Dubai before and chose the palace because of the trip advisor reviews and was not disappointed the room was superb overlooking the palm
the grounds were immaculate the pools superb the beach was lovely the staff were friendly and always had a pleasant word to say i had reserved a gold room and was worth the extra pounds if only for the afternoon tea which was delicious never missed the four days i was there the breakfast in celebrities outstanding we were on half board terms so we dined out at the various restaurants all of them were very good now the question everybody should ask would i go back to the palace yes most definitely and are doing so later this year

Room Tip: the gold rooms on level five the very best
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  • Stayed: November 2012, travelled with family
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2  Thank john e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

We had never stayed here before and hard to fault but not special. Our room had a few issues like shower not working properly and curtain pulls falling apart and stained surfaces. Everything was there but it just seemed a bit "stiff" and whilst all the staff were helpful priced was always just that too high IMHO

  • Stayed: January 2013, travelled as a couple
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1  Thank roger050950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

Usually I don't like the large resort, but this is one of the 5 best never experienced.
The location is very closed to the Mall of The Emirates, in Front of the Palm, close to the Marina.
It have a beautyful beach from witch you can look at the Burji Al Arab.
The Cousin is Excellent provided by first class restaurant, one of them with a real wood fire to prepare excellent pizzas as you can taste in Italy.
The room are glorious, large and well equipped. Service in the Hotel is most of what you can expect before.
To enjoy the Hotel, avoid to book in summer (July-August), the hot temperature is too mutch to relax and enjoy Dubai and most of what it can offer.

  • Stayed: August 2012, travelled as a couple
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Thank Matteo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palace at One&Only Royal Mirage Dubai

Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Dubai
#4 On the Beach Hotel in Dubai
#7 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
Price Range: £313 - £1,746 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai

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