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“Great Hotel, Great Location and Great Service” 5 of 5 bubbles
Review of J5 Hotels - Port Saeed

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J5 Hotels - Port Saeed
Ranked #169 of 544 Hotels in Dubai
Certificate of Excellence
Perth, Australia
Level Contributor
107 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great Hotel, Great Location and Great Service”
5 of 5 bubbles Reviewed 30 April 2012

I stay here many times in the year as i come through Dubai on meetings. Great Hotel in all respects, cannot fault them, apart from a little pricey on the internet charges.Also great that they have front loader washing machine in each room, saves lots on laundry charges, that is if you can figure out how to use the machine. Breakfast is awesome and wholesome, make sure you front up well before 10am, as it gets over crowded, best time is between 7am to 9am. Staff are super friendly and remember your name after at least 2 visits.

Room Tip: Not facing main road
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 5 May 2012
Dear Mr Hendro

Greetings from Rihab Rotana!

Firstly thank you writing your comment to Trip Advisor and we are delighted to know that we have met your satisfaction and expectation with our services and facilities.

We always aim to provide you our valued guest the utmost satisfaction, and such concern are highly valuable to us to far more exceed your expectation and rest assured that on your next stay we will continue our best service and attention at all times.

Mr. Hendro , once again thank you for your kind comments and for staying with us and we look forward to welcome you once again at Rihab Rotana sometime in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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394 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Constanta, Romania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

I already went two times to this very nice hotel. Staff is very kind and also very professional. it is very close to Deira City Center Mall and not far from Dubai Mall. Also is very close to the airport. Comfortable and clean - I highly recommend it. Also the pool is very nice and the breakfast is much better that in many other more expensive hotels.

Room Tip: Request with respect a room which is not same side of the mosque nearby if you are not an early bird...
See more room tips
  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Georje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 14 April 2012
Dear Trip Advisor Member

Warm Greetings from Rihab Rotana!

Firstly we would like to thank you for your kind comments in our hotel and our staffs and we are delighted to know that you have enjoyed your stay with us.

Such comment as yours truly inspires each one of us to continually to provide you our valued guest our utmost service and facilities.

We hope to have the pleasure to welcome you once again at Rihab Rotana sometime in the near future.

Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lappeenranta, Finland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

Stayed 4 nights in this apartment hotel. Everything was almost as perfect as it could be. The staff was extremely friendly and willing to solve all problems and issues. This hotel is perfectly located just a few minutes walk from the metro station and the Deira shopping mall and a few minutes taxi from the airport.
Room was spacious with a kitchenette, a washing machine in the bathroom etc. Well-equipped fitness center and a outdoor pool on the rooftop.
Breakfast buffet was a good selection of hot and cold dishes with efficient and friendly service.
We can highly recommend this hotel and will definitely return.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KariS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 11 March 2012
Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor. We are very delighted to learn that you enjoyed your stay in our hotel.

It is truly rewarding for me and my team to receive your kind comments and trust that we will continue to provide you our utmost service and attention on your next plan of stay at Rihab Rotana.

Once again thank you for your very inspiring comment and we hope to have the pleasure of welcoming you back in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denpasar, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 March 2012

My wife and I had a great experience at this hotel during a week stay for a holiday and some business. The suite we had was large and very well equipped including kitchen facilities.
All the staff were very professional and also very friendly so we felt at home there and that made our week relaxed and enjoyable.
Sited within easy walking distance of the large Deira shopping mall with many shops, eating places and supermarket, made it very convenient. Taxis were always immediately available. It is within five minutes of airport and the city is not far.
Definitely a place to remember and to go back to.

Room Tip: Has non smoking floors.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lattakia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

Very kind staff, rooms are very clean and well furnished, lbreakfast buffet is rich and delicious, location is excellent: right behind City Center mall and metro station, 10 mins drive to Dubai mall.
I highly recommend it.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SamLattakia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 27 February 2012
Dear TripAdvisor Member, Greetings from Rihab Rotana!Thank you for posting your wonderful review on Tripadvisor. It is delightful to learn that you enjoyed your stay with us. Your feedback has been shared with our team. We look forward to welcoming back on your next visit. Best Regards, Gemmy Dimitry - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vejen
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

Huge rooms with the best hotel beds i've ever slept in. Efficient and silent A/C. Washing machine in the bathroom. Kitchenette with 2 hotplates and fridge Nice fitness center, with new machines and rooftop pool. Service was fast and smiling always. Breakfast was especially great. Nice buffet selection and attentive service and eggs any way you want it. Fresh orange juice and great coffee. Location close to airport and Deira city centre with metro station.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KandMWK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 25 February 2012
Dear Trip Advisor Member

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor. We are very delighted to learn that you enjoyed your stay in our hotel.

It is truly rewarding for me and my team to receive your kind comments and trust that we will continue to provide you our utmost service and attention on your next plan of stay at Rihab Rotana.

Once again thank you for your very inspiring comment and we hope to have the pleasure of welcoming you back in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Italy
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

A good hotel, I like the Rotana chain.
It is close to the airport, close to the Deira City Center Mall, but the area is quite far from the top attraction in Dubai, also, not many restaurant in the area.
They have a very nice swimming pool, the service is good, I only had a problem with the room key, every day I had to ask them a new key, as the previous one was not working, this means I had to wait in front of my room before a staff member came with a new key, this is quite disappointing.
Small breakfast area, sometimes you have to wait for a table, in any case, a nice room (I had the big one with studio plus bedroom), a nice hotel and I would come back again if I found a good price, otherwise I will change.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lele75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adminrhb, Manager at J5 Hotels - Port Saeed, responded to this review, 25 February 2012
Dear Trip Advisor Member

Greeting from Rihab Rotana!

Thank you for posting your review in Trip Advisor. We are very delighted to learn that you enjoyed your stay in our hotel.

It is truly rewarding for me and my team to receive your kind comments and trust that we will continue to provide you our utmost service and attention on your next plan of stay at Rihab Rotana.

Once again thank you for your very inspiring comment and we hope to have the pleasure of welcoming you back in the very near future.


Yours sincerely


Gemmy Dimitry
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about J5 Hotels - Port Saeed

Property: J5 Hotels - Port Saeed
Address: Al Garhoud Road, Dubai 33871, United Arab Emirates (Formerly Rihab Rotana - Dubai)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Business Hotel in Dubai
#120 Romantic Hotel in Dubai
#123 Family Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:3 star — J5 Hotels - Port Saeed 3*
Number of rooms: 134
Official Description (provided by the hotel):
The landmark of Deira district, J5 Hotels Port Saeed with its location situated in the heart of Deira District “Al Garhoud Road”, within 5 minutes’ drive from Dubai International Airport and only 5 minutes’ walk from the famous City Centre shopping mall, makes it the right choice for your next visit to Dubai. Each room is designed to make all our guests feel relaxed and at home be it for a short or long stay. Short stay guests will enjoy the all-day dining restaurant with free high speed WIFI throughout the hotel while long staying guests will appreciate the fully equipped kitchenettes, dining space and washing machines that make the stay more comfortable and relaxing. ... more   less 
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Also Known As:
Rihab Rotana - Dubai Hotel Dubai
Rihab Rotana Hotel Dubai

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