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Reviews (2,360)
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Reviewed 3 weeks ago

Staff throughout the hotel were welcoming and provided great service. This was both a business trip and family trip the Fairmont Gold was a great place to work and or hangout. Breakfast buffet was large with quite a bit of choice. I recommend this hotel for work and for families.

Stayed: June 2018, travelled with family
Review collected in partnership with fairmont.com
Thank TRCADR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Hotel Manager at Fairmont Dubai, responded to this reviewResponded 3 weeks ago

Dear Temiza,
Thank you very much for this great review.
We are extremely happy to read that you enjoyed your stay and our facilities at Fairmont Dubai and that you met the outstanding service our Colleagues are known for.
We look forward to welcoming you again soon.
Kind regards,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Nothing but great service end to end
Well recommended for families
Great location
Exceptional service
Reception staff to room service
Pool and bar staff
Noir resturant and everything associated with this hotel was 5 star
Close to burj Khalifa and Dubai mall

Stayed: November 2017, travelled with family
Thank Anmar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Hotel Manager at Fairmont Dubai, responded to this reviewResponded 3 weeks ago

Dear Anmar,
Thank you very much for this great review.
We are extremely happy to read that you enjoyed your stay and our facilities at Fairmont Dubai and that you met the outstanding service our Colleagues are known for.
We look forward to welcoming you again soon.
Kind regards,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Arrived early Narmin made everything so easy .We upgraded to a gold room and use of gold lounge . Everything was first class . Franklin and the rest of the gold lounge staff were so helpful.The 2 pools were clean and well staffed .Can`t wait to go back.

Room Tip: higher the better
  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Upon arriving at the hotel we were attended to by a very warm and welcoming member of staff called Madonna who took excellent care of all our needs right from the off!! We requested a room on a higher floor along with an extra bed which Madonna arranged immediately and was happy to go the extra mile.

Overall the experience as a whole has been the best I have ever had at a hotel and I would highly recommend everyone to come here!! From the variety of facilities available to the excellent room service provided by staff, Fairmont Dubai will cater to all your needs!!!

  • Stayed: June 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Hamzah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Hotel Manager at Fairmont Dubai, responded to this reviewResponded 3 weeks ago

Dear Hamzah,
Thank you for taking the time sharing your review online.
We are happy to read that your overall stay at Fairmont Dubai was amazing.
We hope to welcome you back again soon for another positive experience.
Best Regards,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We loved our stay at the Fairmont Dubai from start to finish.

Firstly service is 100% .. every detail was perfect crafted to ensure that we had the most amazing and memorable anniversary mini-break. We arrived to a suite filled with roses, balloons, a personalised card and even a photo from our wedding day. And if we hadn't already spoilt enough, the next day we were gifted with a delicious anniversary cake.

The rooms and bathrooms are spacious, well appointed and very clean and tidy (impressive for an older hotel). The room attendants were just wonderful as well, always friendly and helpful when you saw them and their standard of work is top notch.

We visited the spa whilst at the hotel and again I have to give top marks here. The massage was wonderful and the spa itself perfectly serene (just what we needed). I loved having the opportunity to relax in the spa after my treatment and use the jacuzzi, steam room and shower facilities. It was certainly a great start to our holiday.

The hotel is ideally placed next to the World Trade Centre metro stop so easy to get to/from the airport, Dubai Mall, Mall of the Emirates and Old Town. This is a very efficient a cheap way to travel around Dubai (although taxi's are also quite well priced compared to other big cities).

All in all it was a fantastic stay and I am sure we will return to the Fairmont next time we visit Dubai.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Natasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Hotel Manager at Fairmont Dubai, responded to this reviewResponded 3 weeks ago

Dear Natasha,
Thank you for taking the time sharing your review online.
We are happy to read that your overall stay at Fairmont Dubai was great.
We hope to welcome you back again soon for another positive experience.
Best Regards,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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