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“Terrific hotel with great restaurants”
Review of Towers Rotana

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Towers Rotana
Ranked #107 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 26 January 2013

One of my favourite hotels and I try to stay here each time I visit. The rooms are a little dated and the towels are not great but everything else is excellent. The executive rooms are great value. There are several restaurants to choose from and they are all good. It is in a great location and there is plenty of parking.

Room Tip: Pay to upgrade to the executive floor.
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  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank SBMJ222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 29 January 2013

Dear Guest,

Thank you very much for taking the time to share your experience from your recent stay with us.

We are delighted that Towers Rotana is one of your favorite hotels to stay everytime you visit Dubai. We appreciate your nice comments that we are a terrific hotel with great restaurants and our executive floors are of great value.

Thank you again and we sincerely hope to welcome you again very soon.

With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,526)
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1,650 - 1,656 of 2,526 reviews

Reviewed 23 January 2013

Good, clean and friendly hotel near The Dubai Mall. Easy to reach and within walking distance of several restaurants. Bedroom was huge and bed was very comfortable. Although it's situated on the Sheikh Zayed road, it's not at all noisy. Breakfast was plentiful and coffee and tea were refreshed regularly.

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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2  Thank Briony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 29 January 2013

Dear Guest,

Thank you for your valuable time to share your experience from your recent stay with Towers Rotana.

We are delighted that you have stayed with us on your recent visit to Dubai and happy to know that we have provided good service. Thank you for your kind remarks and for the nice review of our hotel.

We sincerely hope to be able to welcome you back again to Towers Rotana in the not too distant future.


Best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2013

We stayed there for 7 nights. This hotel is in a very good location and literally within seconds of the metro. The room was extremely comfortable with a separate living room and second toilet. The staff were attentive and polite. The breakfast was not the best we have seen but it was surely value for money. Overall, this is a hotel that we would suggest easily.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Georgios1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 22 January 2013

Dear Guests,

We are delighted that you have stayed with us on your recent visit to Dubai and happy to know that we have provided good service. We truly appreciate your kind remarks to our team.

Your valuable feedback will help us improve the quality of our services and facilities to ensure total guest satisfaction.

Thank you again and we sincerely hope to be able to welcome you back again to Towers Rotana in the not too distant future.

With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2013

I stayed in December, with my Wife and daughter in a Superior room for a week,, which consisted of a bedroom, a living room and, 2 bathrooms. The Location was great, 3 min walk to the Metro station, 2 stations away from Dubai Mall. and if u go to Dubai Mall by taxi it will cost 6-9 AED.

The room was spacious, always very clean, service was excellent, but nothing overwhelming. Breakfast was very nice.

The only downfall was the internet, it was very expensive, and the wireless did not reach every part of the room, but when I told them that its not reaching every part of the room... The didn't charge me for the Wifi !! so I have nothing to complain about !

I think its a perfect 4 start Hotel, in a great location. Perfect if you are there for business, shopping or sight seeing,

Room Tip: On higher floors
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  • Stayed: November 2012, travelled on business
    • Value
    • Location
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3  Thank elnahal_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 21 January 2013

Dear Guests,

It was indeed our pleasure that you have chosen our hotel on your recent visit to Dubai. We thank you for your kind words of appreciation for the service provided by our team,

Your valuable feedback will greatly help us to do better in providing good service to exceed our guests’ expectations.

May I close in thanking you again for staying at Towers Rotana Dubai and we look forward to welcoming you back in the not too distant future.

With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2013 via mobile

It is about 100m to the metro which make traveling easy. Metro runs every 10min. Always on time. Hotel staff very helpful. Will arrange desert bushing and other activities. Meals at the hotel is world class. Spa and gym facilities.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Karolina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 21 January 2013

Dear Guest,

We are delighted that you have stayed with us on your recent visit to Dubai. Thank you for your nice review to Towers Rotana and we truly appreciate your kind appreciation for the good service provided by our team.

Thank you again and we sincerely hope to be able to welcome you back again to Towers Rotana in the not too distant future.

With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

Hotel has a good location on the Sheikh Zayed road. Service is just great, nothing to complain at all. Rooms are clean and cozy with breathtaking view. A bit noisily from highway but its not annoying. Really small bathroom, what cost me a bruce from hitting an angle of wash-basin. One thing need to be fixed is very poor wi-fi signal. And wi-fi cost a lot to be losing connection in every two minuets.

  • Stayed: January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Anastasia_Leonova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 21 January 2013

Dear Guest,

Thank you very much for taking the time to share your experience from your recent stay with us at Towers Rotana Dubai.

We are glad that you had a nice stay for the service provided by our team and we trully appreciate your kind remarks.

We appreciate your valuable feedback which will make us aware on the actual guests’ experience, that will definitely help us to improve the quality of our services and ensure total guest satisfaction.

Once again, thank you very much and we look forward to welcoming you back in the near future.


With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2013

Stayed here for an exhibition at the World Trade Centre. Conveniently located for that as it is within walking distance of the monorail (2 stops to WTC) but can't speak for its location if you need to go out in Dubai.

Room was large, clean, decent. Staff friendly and efficient. Does have a bit of a Costa Del Sol feel to it as there are so many tourists. Overall fine apart from the two points below.

Negatives:

1. Wifi is:
a) not free (I'm sick of writing this in reviews; why do hotel groups keep charging for something they pay for at a fixed cost??? And such extortionate rates. It would be more logical to charge for water or electricity by the unit used. Paid wifi is a scam.

and, even worse when you're paying for it,

b) useless. Internet on my laptop in my room was fast through the cable (but of course, not free, see above re hotels ripping off customers) but over wifi around the hotel is a joke. The log-on procedure is useless and then you're lucky if you can get a web page to load in under 5 minutes. Don't go to this hotel if you need wireless internet for important business.

2. The bar/restaurant in the basement is horrible. It's like a 1970s British pub in that you can't breathe for the smoke, and the food is bland and tasteless. And the music is so loud, you can forget talking. Not sure there's a quiet bar option in the hotel, but I've been in nightclubs where it was easier to hear the people I'm with.

Stayed: January 2013, travelled on business
1  Thank Gobbledyspook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, Manager at Towers Rotana, responded to this reviewResponded 21 January 2013

Dear Guest,

Thank you very much for taking the time to share your experience from your recent stay with us at Towers Rotana Dubai.

We are delighted that you have stayed with us on your recent visit to Dubai and happy to know that we have provided good service. Thank you for your kind remarks as these go a long way in motivating our team.

As we continuously strive to upgrade our services and facilities, we thank you for your valuable feedback, as this will greatly help us to improve and provide good service to meet and fulfill our guests’ needs in making our guests’ stay more comfortable and enjoyable.

Once again thank you for staying with us. We sincerely hope to be able to welcome you back to Towers Rotana in the not too distant future.

With best regards,

Michael Kasch
Executive Assistant Manager
Towers Rotana Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Towers Rotana

Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#96 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range: £76 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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