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“Lovely Stay at Business Hotel Towers Rotana” 4 of 5 bubbles
Review of Towers Rotana

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Towers Rotana
Ranked #110 of 544 Hotels in Dubai
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Lovely Stay at Business Hotel Towers Rotana”
4 of 5 bubbles Reviewed 19 June 2014

My friend and I stayed here for 5 nights at the beginning of June 2014 - chose this hotel based on its reviews and price. It was perfect for what we wanted for our trip to Dubai - hotel is in a good location, all the staff were very helpful and friendly, room was very clean and comfortable, breakfast was of high standard, and it had a nice swimming pool area (which we used everyday).
It is located in the financial business area so the hotel guests are predominantly business men - which was no problem at all for us as it made for some very interesting conversations!
A few comments have been made about prostitues outside the hotel - yes we did see some on our visit but the area still felt very safe, even late at night and the early hours. There are some restaurants and fast food places (KFC, Nandos, Tazer, etc) within walking distance along with a Starbucks and a 24 hour supermarket which was very handy.
We ate in the Teatro restaurant on our last night - could not fault the food and service and it had a really nice ambience. We also sat in the Longs bar one night which was very lively and entertaining! Lots of friendly different cultures - & lots of smoke!
A really nice hotel - I would reccommend for friends to stay here but if you are in a couple I would prefer to stay closer to the beach area in one of the more fancy hotels.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jolene_no1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 23 June 2014
Dear Guests,


Thank you for staying with us. We are very happy to know that you had chosen Towers Rotana for your stay on your recent visit to Dubai. It is always a pleasure to get review, particularly when it is as positive as your experience was.

We truly appreciate for your precious time in writing a detailed kind review of our hotel. We thank you for your nice comments and we are very pleased of your kind remarks to the helpful and friendly service provided by our team. We thank you for your kind recommendations 'good location, room was very clean and comfortable, breakfast was of high standard and nice swimming pool area’.

Your constructive feedback with regards to your guestroom and dining experience will greatly assist us to do better in providing good service to exceed our guests’ expectations.

We look forward to welcoming you again on your next visit here in Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,791 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 June 2014 via mobile

Stayed at this hotel from the 12th to the 18th June 2014, nice smooth check-in we upgraded to a delux room for an extra 50 dirhams a night this gave us a bigger window and window bed but our views were nothing spectacular a bit of the pool area and the carpark, we were on bed and breakfast and I have to day the choice was very varied plenty to suit every nationality. The only thing we really didn't like was the bar in the basement and only because unlike most of Europe they still allow smoking so it was full of smokers and by the time you left you stank, some of the clientele were very rude too but this is not the hotels fault I saw this at breakfast and in the bar, manners cost nothing and some people need to respect the workers as they work very hard.
Would I recommend this hotel yes and no it's a very nice hotel but if I went back to Dubai I would stop nearer the beach I think plus I wasn't keen on the prostitutes around the area although they never bothered us it's off putting and there was a night they were in the bar too not good for the hotel.
Price wise it was reasonable plus you got breakfast included which some don't offer.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 23 June 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us. We appreciate your kind review to our hotel and for the very nice comments to our facilities and service.

We thank you for your detailed feedback, as through comments provided by our guests, will make us aware on the actual guests experience. Your patronage is very valuable to us, and in this continues desire to satisfy our guest and accommodate our guests requirements, we always look into every effort we can made to provide good service to exceed our guests expectations.

We look forward to welcoming you again soon.

Sincerely yours,

Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
2 reviews
4 of 5 bubbles Reviewed 17 June 2014

Towers rotana is a very nice hotel. Has an amazing pool and very nice breakfast selection. The higher the room the better(less traffic noise)Enormous room. Very nice beds and good reception. Overall this was 4 star.

Room Tip: Get a room above 30th floor
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hema001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 18 June 2014
Dear Guest,

We are delighted to have you stayed with us at Towers Rotana Dubai. We sincerely appreciate taking your time to share the nice comments and recommendations of our hotel. It is always a pleasure for us to get positive feedback and we are very happy that you appreciate our services and facilities, and glad we have met your requirements to make your stay pleasant.

We always have the delight of welcoming you again here at Towers Rotana Dubai. We look forward to welcoming you again very soon.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2014

Friendly and helpful staff, wonderful room (very clean, neat and comfortable) - had the best sleep I have had in a long time! Also loved the pool, perfect for tanning and a nice afternoon out.

Would definitely recommend it for a weekend in Dubai!

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claudia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 18 June 2014
Dear Guest,

We sincerely appreciate taking your time to share your review and valued feedback from your recent stay with us.

Thank you for your recommendations to Towers Rotana Dubai with a friendly and helpful staff. We truly appreciate your nice comments to our pool, hotel rooms as wonderful, very clean, neat and comfortable. We are indeed very happy of your kind remarks, your valued feedback is really helpful and important to us in delivering the utmost priority to provide our guests the highest level of quality and service.

We sincerely hope to be able to welcome you back to Towers Rotana Dubai.


Kind regards,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I recently stayed at the Towers Rotana in Dubai. As always, Rotana's staff made me feel welcome. I was greeted by name by the staff and every request was granted. I especially enjoyed the lovely window seat in my room.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xandersm0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 18 June 2014
Dear Guest,

We sincerely appreciate taking your time to share your review and valued feedback from your recent stay at Towers Rotana Dubai.
appreciate our services and facilities. Thank you for the kind remarks to our team and for your
It is always a pleasure for us to get very nice comments and we are really happy that you recommendations to Towers Rotana Dubai.

We do hope to have the pleasure of welcoming you again here at Towers Rotana Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
U K
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

So we stayed four days at the Towers Rotana on our homeward journey from the Maldives and from the limo pickup at the airport to the time we were picked up and returned to the airport, the staff could not have been more friendly or looked after us any better. The room was spacious, the bed was enormous and the bathroom large and well laid out. Our room was cleaned each morning and they returned in the evening to close the blinds and turn down the bed - a nice touch! The buffet breakfast was superb, lots of choice and always looked fresh and appetising. Not sure how they knew but it had been my wife's 60th the previous week and one afternoon they surprised us by bringing a birthday cake! Great location for visiting any area of Dubai, close to a Metro station but always well serviced by Dubai taxis. Wouldn't hesitate to stay here again when visiting Dubai.

Room Tip: Request a room overlooking the front of the hotel otherwise your view will be over car parks and the...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fatpunkradia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 17 June 2014
Dear Guests,

Thank you for staying with us. We are very happy to know that you had chosen Towers Rotana for your stay on your first visit to Dubai. We truly appreciate for your precious time in writing a detailed kind review of our hotel. We thank you for your nice comments and we are very pleased of your kind remarks to the friendly service provided by our team. We thank you for your kind recommendations.

Your constructive feedback with regards to your guestroom and dining experience at breakfast will greatly assist us to do better in providing good service to exceed our guests’ expectations.

We look forward to welcoming you again on your next visit here in Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clydebank, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

We stayed at this hotel based on recommendations for a short 5 day break we had in Dubai at the beginning of June 2014. As this was not a 'beach break' for us, so the location was ideal for taxis,( a cheap way to get around, but use the ones with coloured roofs as they are cheaper than private ones) the metro, which is just a minute walk down the road and buses if you wanted. We arrived about 9 in the morning after an overnight flight from Glasgow and our room wasn't quite ready so we went for breakfast in the hotel, (the dining room is on the second floor) and by the time we came back down our room was ready. All staff from front of house to those behind the scenes are so friendly and helpful it was a pleasure to stay there. There is currently renovation work going on at the hotel, but we could barely hear it, so it did not spoil our stay. Because of the renovation work you have to cross a small car-park to the annexe where the swimming pool is located on the 6th floor. Breakfast is to die for, you will not need to eat anything for the rest of the day!! I have no hesitation in recommending this hotel for a stay in Dubai. Do the Big Bus Tours and the helicopter tour they are worth it and of course The Burj Khalifa, best time to go up, we though night as sometimes through the day it is hazy, but that is a personal choice and the Dubai Fountain set to music is a must, both daytime and night show,

Room Tip: Everyone has there own idea of a good room. We were on the 18th floor which is a non-smoking floor a...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rodmcneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 17 June 2014
Dear Guest,

It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai based on the recommendations from your end. Thank you for sharing your experienced and glad to know that you had a pleasant stay with us, deeply appreciate your nice comments and recommendations to Towers Rotana Dubai. Your kind remarks to our services and facilities will go a long way in motivating our entire team.

Concerning the renovation, we are indeed in the middle of hotel improvements in order to accommodate our guests requirements and look into every effort we can made to provide good service to exceed our guests expectations.

It was really a pleasure for us having you as our guest. It is our highest priority to provide our guests with an exceptional memorable experience and your valued feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valued guests.

We sincerely hope to be able to welcome you again here at Towers Rotana Dubai.

Best regards,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Towers Rotana Hotel Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#102 Business Hotel in Dubai
#102 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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