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“Great Place, Great Value”
Review of Towers Rotana

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Towers Rotana
Ranked #104 of 550 Hotels in Dubai
Certificate of Excellence
Abuja
1 review
“Great Place, Great Value”
Reviewed 11 August 2014

Towers Rotana offers you so much for so little.
Our flight arrived really early in the morning (2am) and we had no problems checking in at all. We were also able to change some dollars at the reception because the taxi driver refused to take a high dollar bill from us.
The hotel let us checkout late without any extra charges.
Overall, we had an amazing stay.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Laide A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 17 August 2014
Dear Guest,

It was indeed our pleasure that you have chosen our hotel and we are delighted that you have stayed with us on your recent visit to Dubai.

We have noted that you had an amazing stay and we thank you for your valuable feedback with the service and the facilities, as this will greatly help us to do better in providing good service to exceed our guests’ expectations.

We look forward to welcoming you back in the not too distant future.


Best regards,

Hossam Mansour
Executive Assistant Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (291)
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English first
Ayr, Scotland, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014 via mobile

Am just back from here less than 20mins and had to write a review! This hotel is ideal and is centre for everything you need or to see! Metro is just a few secs walk and people explain it all to you is really easy to work out saves taxi fairs! This hotel was great to us, wee upgrade and even a birthday cake! Thanks towers rontana! The breakfast is great suits everyone! Rooms are beautiful and big, lovely views over dubai. Pools great, one thing I will say is wifi? Ano hotels in dubai don't do it for free but even to get one hour free a day or something would be good? As it was hard to keep in contact with family for pick up from airport! They do have a room to do online check in that helped a lot! Thanks for the great stay and will be back again! Great hotel, great holiday ☀️❤️X

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank natalie2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 17 August 2014
Dear Guest,

Thank you for the nice comments to Towers Rotana from your recent stay with us.

We are very pleased of your kind detailed review to our hotel and for the service provided by our team. We are happy that you like our facilities and service. Thank you for your highly recommended as this will go a long way to motivate our entire team. It is always our pleasure and you are welcome to come again for another memorable experience at Towers Rotana Dubai. Concerning the Internet access, please be advise that Rotana Hotels remains to charge for internet service on the normal rate. Towers Rotana provide free internet access in the Club Rotana rooms and lounge, exclusive benefits of our Club Rotana at the executive floors.


Sincerely looking forward to your next visit.

Best regards,

Hossam Mansour
Executive Assistant Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2014

Perfect hotel if you wish to see Dubai rather than laze on beach. Good food, great rooms and staff wishing to do everything for you. Located next to metro station and 12 dirhams to Dubai Mall by taxi.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ragyreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 16 August 2014
Dear Guest,

It was indeed our pleasure that you have chosen our hotel and we are delighted that you have stayed with us on your recent visit to Dubai. We thank you for your kind recommendation such as perfect hotel with great rooms, great staff and good food.

We look forward to welcoming you back in the not too distant future.


Best regards,


Hossam Mansour
Executive Assistant Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2014

There was nothing wrong with the hotel. the rooms were fine the price reasonable and the bar nice and lively.
I did not enjoy my stay as the pool was closed for maintenance and there is precious little else to do in Ramadan. This could have been averted if they informed me of this when I made the booking. I would have stayed somewhere else and returned to them on another occasion.

As it was I moved to the Shangri-La down the road.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 13 August 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us. We thank you for your nice comments to our Long’s bar as it was nice and lively.

We have noted your feedback concerning the maintenance work in the pool. Our sincere apologies for any inconvenience that may have caused, we are indeed in the middle of hotel improvements and delighted to confirm that this has been done and back to the normal operation.

It was really a pleasure for us having you as our guest. We hope that this experience will not deter you from using our hotel in the future.


Sincerely yours,

Hossam Mansour
Executive Assistant Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limassol
Level 6 Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 3 August 2014 via mobile

This is a great hotel mainly because it offers some of the finest dining options that can be found in Dubai. Its location is very convenient on Sheikh Zayed rd and very near the metro station.
Rooms are well appointed and the service very good. Front office staff are efficient and courteous and upgrades are given to regular customers.
The best attraction of the hotel is Teatro restaurant which is simply outstanding. There are two more dining options but Teatro is in a class of its own!

Stayed November 2013, travelled on business
Helpful?
Thank MichaelLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 6 August 2014
Dear Guest,

Thank you for the nice review especially to our fine and dining restaurant called Teatro which was truly outstanding. We are very pleased of your detailed review to our facilities and services. We are truly grateful on your kind feedback to our Front Office who are very pleased of your gesture and this will go a long way in motivating our entire team. Thank you for your kind recommendation to our hotel such as a great one with well appointed rooms, very good service and very convenient location.

It is always our pleasure and you are welcome to come again for another memorable experience at Towers Rotana Dubai.

Sincerely looking forward to your next visit.

Best regards,
Mrad El Khoury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

we needed some time to relax and have fun,
Hotel lobby was live and charming with various nationalities, makes you feel out of town

check in took less than 10 minutes

our breakfast was nice and food options were nice and complete

Room Tip: the suites are the best
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank H-nation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 3 August 2014
Dear Guest,

Thank you for choosing Towers Rotana on your recent visit to Dubai. We truly appreciate your nice review to our hotel. We are happy to know that we have met your requirements to make your stay wonderful. It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities.

Sincerely, you are always welcome to come again at Towers Rotana Dubai.

Best regards,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 July 2014 via mobile

Very good stay not far away from everything in Dubai. The food was great and variety was very good. Meeting rooms facilities were good and the rooms were very clean and nice. The Long Bar is very nice place to spend good time.

Stayed March 2014, travelled on business
Helpful?
1 Thank Khalidsawalha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowersRotanaDubai, General Manager at Towers Rotana, responded to this review, 31 July 2014
Dear Guest,

Thank you very much for your time to share your experience from your recent stay with us at Towers Rotana Dubai. Thank you very much for bringing your valuable feedback with our facilities, which will help us improve the quality of our services and ensure to exceed our guests’ expectations.

We thank you once again and we do hope to see you back in Towers Rotana Hotel in the not too distant future.


Best regards,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Towers Rotana

Property: Towers Rotana
Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#94 Luxury Hotel in Dubai
#102 Business Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Towers Rotana 4*
Number of rooms: 372
Official Description (provided by the hotel):
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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