I made my booking through Booking.com 2 days prior to my arrival date(June 2012). I arrive at 11:00 am and my rooms were not ready, I have to wait 5 hours to check in (I got my connected 2 rooms at 4:00 pm) my children and I were very tired BUT no one cares
No upgrade or free meals (lunch) ... just keep waiting !
This is too much when you have made your booking in advance and expect to have your rooms ready when you arrive, specially when you are traveling with children
- Official Description (provided by the hotel):
- In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Fastbooking, Booking.com, Agoda, Expedia, Hotels.com, Ebookers, LateRooms and HotelQuickly so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.