We stayed at this hotel earlier this month for the start of our honeymoon and how brilliant it was. The staff were absolutely excellent, polite, friendly, helpful, and welcoming. The hotel was clean and tidy and well presented, we had been informed that there was building work going on outside the hotel before we arrived, but we hardly noticed, and there is building work going on all over Dubai. We never heard a sound from it.
When we arrived in our room we received a cake, sparkling wine and fruit for our honeymoon, it was lovely.
We were only here for 4 nights but after the second night a family checked in to the room next to us which unfortunately had an adjoining door, they were extremely loud and noisy with the children constantly screaming, they kept trying to get into our room through the adjoining door. I spoke to the hotel about it and they immediately moved our room without me having to ask, nothing was too much trouble.
My husband and I like to play cards, and we did so in the seating area of the lobby, the manager came over to us and said we were not allowed to play as it could be perceived as gambling, which is illegal in Dubai. Although we knew some of the laws we were not aware of this, but we were obviously happy to oblige and respect the culture, the manager was very polite and diplomatic.
The food was amazing, I am extremely fussy when it comes to food, this is the best I have ever had in a hotel abroad. There was so much choice and it was all lovely.
We had an amazing time in Dubai, it is a brilliant city with so much to see and do, I wish that we had stayed in this hotel for longer, we didn't want to leave to our next destination.
I would highly recommend this hotel.
- Official Description (provided by the hotel):
- The city’s only “four-star” beach hotel has 342 rooms and suites with private balconies overlooking the Arabian Gulf’s blue waters. Several restaurants and bars, interconnecting rooms and a children’s club provide the perfect haven for families. In addition to a health club and spa, there is also an infinity pool just steps from Jumeirah beach and access to the private beach at Jebel Ali Golf Resort ... more less
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