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“Charges apply if you feel sick”

Rayna Day Tours & Travels
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Rayna Tours & Travels LLC - Your Best Travel Partner!!! Rayna Tours & Travels is a leading Destination Management Company (DMC) in Dubai with a vision to provide tourism services that exceed customer expectations. We ensure a high degree of quality in our services. We also have a highly qualified dedicated team with a professional approach which is ideally formed to cater all the travelling requirements of respected individuals and well established companies to ensure a hassle free travel.
Useful Information: Activities for older children, Food available for purchase, Bathroom facilities
Reviewed 3 weeks ago via mobile

Other than what the other 1-star reviews report, I feel like adding one thing: as soon as the driver starts bashing through the sand he goes “BETTER NOT THROW UP OR A 90 USD (300 AED) FINE WILL APPLY”.
(I could go on forever with other complaints, but this one is enough).

2  Thank davidefranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raynatours, Manager at Rayna Day Tours & Travels, responded to this reviewResponded 3 weeks ago

Dear Guest,
Greetings from Rayna Tours!!!

We are very sorry for the inconvenience caused. We do understand while dune bashing people may feel sick if they have motion sickness.

We hope you are doing well now. These situation do occur and we definitely understand someone who has a motion sickness issue may throw up. But its recommended, you inform the driver and ask him to stop the vehicle and try to go outside, the driver will surely wait as soon as he can.Or we advise carrying motion sickness bags. As the vehicles are used for tourism, we need to ensure they are clean and do not carry foul smell. For that we have to wash vehicles immediately in these cases. Or-else other guest taking next trip may end up feeling uneasy and sick. However our drivers can surely understand this in one off case.

For any further details please call us on +971 4 2087555 extension 2276 or write on feedback@raynatours.com

Thanks and Regards,

Feedback Team,
Rayna Tours

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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35 - 39 of 3,794 reviews

Reviewed 4 weeks ago via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Kunal Bhavnani is the most helpful tour guide. The city tour and the guidance beyond is amazing and he is genuinely helpful

1  Thank sunildixit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

He was good and informative, well behaved, loved him and his work.
Can we get him for the rest of the tour...

1  Thank Amrithraj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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