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“Very nice hotel” 5 of 5 bubbles
Review of JW Marriott Marquis Hotel Dubai

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JW Marriott Marquis Hotel Dubai
Ranked #17 of 545 Hotels in Dubai
detroit, mi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice hotel”
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Very attentive staff, and room was perfect. Clean, quiet and comfortable....all I can ask for. Lobby staff are ever-present, there to answer any questions. Location is good, near Jumeira beach, near burj khalifa, and near the metro/rail station. The hotel gym is pretty well appointed, with lots of cardio machines and a good assortment of weight machines. The breakfast buffet is outstanding, with more choices than one can possibly sample. All in all, I could find no fault with this hotel.

Stayed May 2014, travelled on business
Helpful?
1 Thank kabuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 7 June 2014
Dear Guest,

Thank you for writing a review on Trip Advisor about your experience at the J W Marriott Marquis Dubai.

It has been a pleasure to have you as our guest and glad to know you found the location of the hotel to be nice and close to major land marks as well as to appreciate our assosiates, gym and Kitchen 6.

Thank you for recommending our hotel to your friends and we hope to welcome you back again in the not too distant future.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,400 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Jaipur, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 June 2014 via mobile

Service is too damn slow... We booked two executive rooms on executive floor. They offered us upgrade to suite at check in and took extra money from us n said room will be ready in 1 hr.. then they made us wait for 5 hours to get the room ready. Then when we objected they offered us the same rooms which we had originally booked for. Not valuing our time at all

Stayed June 2014, travelled with friends
Helpful?
2 Thank Alpeshrawat12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 5 June 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are sorry to hear that you were not fully pleased with arrival experience with us and also do apologize for the inconvenience caused at the front desk.

Please be assured that we take all our guest feedback to be of utmost importance to us, hence, it would be very much appreciated if we can have the opportunity to meet you personally if you are currently our guest in the hotel and therefore kindly request you to contact us directly on mhrs.dxbjw.duty.mgr@marriott.com

Thank you once again for taking the time to write and we look forward to hearing from you.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Everything you'd expect from a 5-star hotel: Spacious, well designed, great facilities, friendly and efficient staff - I thoroughly enjoyed my stay here ! My only quibble would be that I wasn't able to get a Bloody Mary in the executive lounge.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank edchalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 3 June 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are glad to know that you had enjoyed your stay with us at the J W Marriott Marquis Dubai and were particularly pleased with the service of our associates and the facilities we have on offer.

We also appreciate your feedback with regards to the cocktail options during happy hours and would be discussed with all the senior management team.

Your kind comment is much appreciated and we hope to welcome you back in the near future.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Amazing place with a great view..The Vault is located on the top floor at Marriott and has spectacular view of city from 2 ends..Surprisingly..they have happy hours as well...great value for money...Highly recommended

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ar0und_d_w0rld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 3 June 2014
Dear Guest,

Thank you for sharing your review on Trip Advisor.

We are delighted to learn that you had a fantastic experience at Vault and were extremely pleased with the service of our associates as well as found the views to be spectacular and considering the lounge to be great value for money. Your kind feedback is highly appreciated.

Thank you for recommending us and we look forward to welcoming you back in the near future.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhahran, Saudi Arabia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Simply, if you're in Dubai for pleasure, do not look for any other hotel. Nice location, great service, large rooms. wide selection of restaurants, helpful staff.

Do not miss on the steak restaurant, the spa and the VIP lounge! and for breakfast, visit Kitchen 6.

Tower A-Top floor is worth a visit.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nova_Seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for posting your review on Trip Advisor.

We are delighted to learn you had an enjoyable experience with us at the J W Marriott Marquis Dubai and glad that the team really looked after you throughout your stay.

Your kind comments with regards to the service and facilities are highly appreciated.

We look forward to welcoming you back in the not too distant future.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

I stayed here for only one night on a 26 hour stop over from Australia to London. I wish i could have stayed longer! every detail was brilliant inside and out of the room. The food and drinks were top class and staff very helpful. If i go back to Dubai which i'm sure i will, This will be where i stay. The only bad thing i encountered was that i was charged $150 for a 10-15 minute call to my Oz bank from my room.

Room Tip: you can pay a little extra to go up to a exclusive level for free food and drinks from around 5pm.
See more room tips
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aaron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 3 June 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are extremely pleased to know that you enjoyed your short stay with us with us at the J W Marriott Marquis Dubai and consider it to be as one of the great and Top class hotels in Dubai.

It is nice to note that you were pleased with the room allocated to you as well as the service and facilities available at the hotel whilst we are also sorry to hear about the international call and would request you to call through our At Your Service communication agents who can also guide you on the cost of long distant calls to different countries.

Thank you for recommending us and we look forward to welcoming you back on your next visit.

Kind regards,

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 June 2014 via mobile

Our family stayed here for a weekend. This could be the finest hotel we have ever stayed in. Upon arrival we were upgraded to an enormous suite with two bathrooms! The room was huge and more than enough space for our family with two young girls. The breakfast buffet was amazing with every kind of food available, from Middle Eastern to Asian. The staff was kind and gave us any information we needed. The outdoor pool was nice and had a view of the Burj Khalifa. Overall, we would definitely stay here again. Awesome!

Stayed June 2014, travelled with family
Helpful?
1 Thank SurferDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBJW, Manager at JW Marriott Marquis Hotel Dubai, responded to this review, 3 June 2014
Dear Guest,

Thank you for sharing your review on Trip Advisor.

It is a pleasure to read from your review that you and the family enjoyed your overall experience with us the J W Marriott Marquis Dubai and were extremely pleased with the service of our associates, choices of restaurants as well as the facilities available at the hotel.

All your positive comments are very much appreciated and thank you for recommending us on Trip Advisor.

We look forward to welcoming you and the family back in the not too distant future.

SHYAM KRISHNAN
Hotel Duty Manager
J W Marriott Marquis Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Marquis Hotel Dubai

Property: JW Marriott Marquis Hotel Dubai
Address: Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #17 of 545 Hotels in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Marquis Hotel Dubai 5*
Number of rooms: 1608
Official Description (provided by the hotel):
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more   less 
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