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“Fabulous”

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Novotel Dubai Al Barsha
Ranked #159 of 542 Hotels in Dubai
Certificate of Excellence
Seoul, South Korea
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Fabulous”
Reviewed 4 June 2014

This hotel is quite new. Much like this whole city. Amazingly clean and nice in every way. My room was on the top floor and could not have been nicer. The housekeeping was flawless and responsive. They were warm and courteous as well. Breakfast was fabulous too. The hotel is close to the metro and was easy to get to the big attractions. I was at the Burj Khalifa in no time. This was a business trip but I had one free afternoon and I spent a couple hours by the pool, which is located on a roof-top. Water wasn't terribly warm despite the high temperature weather, but the Jack Daniels and Ginger ale cocktail and nuts more than made up for it.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ToddTieman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 8 June 2014
Dear Valued guest,

Greetings from Novotel Dubai Al Barsha !

We very much appreciate your positive comments regarding your stay at the Novotel Dubai Al Barsha.

I have shared your comments with our team, so that they are aware of their contribution in continuously improving the quality of our services to meet the guest satisfaction.

Thank you again for your feedback and we look forward to welcoming you back in the near future at the Novotel Dubai Al Barsha.

Kind regards
Mirco IADA
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
London, United Kingdom
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 May 2014

Convenient location next to Metro. Rooms on small side for Dubai but clean, modern and everything worked, so no complaints. Good service from staff and the New Orleans style restaurant was very good. Would give the regular bar in the reception a miss though!

Room Tip: Had a room on the side which gave good views and avoided the road noise from SZ road out front
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

We very much appreciate your positive comments regarding your stay at the Novotel Dubai Al Barsha.

We look forward to welcoming you back in the near future at the Novotel Dubai Al Barsha.

Sincerely yours,

Mirco IADA
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2014

The hotel is strategically located in the heart of Dubai at Sheikh Zayed Road and is well connected with the city around. The staff was however not convincing enough to properly explain the security deposit process at check-in. Rooms were spacious and offer nice view of Burj al Arab.

Th bar gals made some really awesome cocktails and the music was equally foot-tapping

All in all...a value for money yet a chic proposition.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manpreetsharma81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

Greetings from Novotel Dubai Al Barsha,

Thank for the positive comments about the Novotel Dubai Al Barsha.

We have noted your concern about certain service provided to you, which is not the true reflection of the standards upon which Novotel prides itself in; Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concern, and we look forward to welcoming you back at the Novotel Dubai Al Barsha in the very near future.

Kind Regards

Mirco Iada
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sohar
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 May 2014

Good location and great service but I have to say that the check in takes always time... Anyway, I like it!!!
Breakfast is very good as well...
We will go back again...
Good point: free internet and easy access to the main road

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank AmeeraSohar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

Greetings from Novotel Dubai Al Barsha,

Thank for the positive comments about the Novotel Dubai Al Barsha.

We have noted your concern about certain service provided to you, which is not the true reflection of the standards upon which Novotel prides itself in; Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concern, and we look forward to welcoming you back at the Novotel Dubai Al Barsha in the very near future.

Kind Regards

Mirco Iada
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat Governorate, Oman
Level Contributor
160 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 27 May 2014

The hotel is well located and not far from the Sharaf DG Metro Station. The staff are good and helpful especially Olga. The kitchen staff seems to have little experience with few of the kitchen arts such as handling the egg & waffles station and others. The rooms are extremely clean, comfortable, quiet and trendy. Would love to go back and stay at Novotel Al Barshaa again!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ardementozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

Thank you very much indeed for the postitive comments about the Novotel Dubai Al Barsha.
In the same time, we have noted your concerns about certain services in the hotel ; Please rest assured that we have taken the appropriate measures to address the problems and prevent future occurrence.

We look forward to welcoming you back at the Ibis Dubai Al Barsha in the very near future.

Kind Regards

Mirco Iada
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luanda, Angola
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2014

A hotel to recommend to others. The staff are welcoming and always ready to help. They offered to us different things to do during our stay. The services are 24hours. The food also is great though i would suggest to have more variety for e breakfast.


Room Tip: Room is perfect for couple
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
1 Thank Sa'd I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

Greetings from Novotel Dubai Al Barsha !

We very much appreciate your positive comments regarding your stay at the Novotel Dubai Al Barsha.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy and meet your expectations.

We look forward to welcoming you back at the Novotel Dubai Al Barsha.


Sincerely yours,

Mirco IADA
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 May 2014 via mobile

We stayed for 3 nights. Booking was done prior at Accor website wherein payment details displayed. We had to pay AED 30 towards tourism fee. Despite this the reception insisted that we didn't pay for our breakfast. She was confused and it was only when I objected that she consulted a senior. This took more than 20 minutes. We told her that we were in business and shall discuss later. Subsequently, when we spoke she agreed that we had paid the charges upfront. This shows that either the staff at the reception is deliberately trying to get additional money out of the guests or is ignorant of basic rules and cannot understand English language in print. We had stayed in the same room last year -1407 but this time the knob for the shower was not working.Poor maintenance !The managers need to act ASAP or lose business .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jiten1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review, 1 June 2014
Dear Valued Guest,

Greetings from Novotel Dubai Al Barsha

Thank you very much indeed for having taken the time to tell us about your stay at the Novotel Dubai Al Barsha.

We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that have taken the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.


Sincerely yours,

Mirco IADA
Hotel Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Dubai Al Barsha

Property: Novotel Dubai Al Barsha
Address: Al Barsha Sheikh Zayed Rd | Off Sharaf DG Metro Station, Al Barsha 1, Dubai 450011, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #159 of 542 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Dubai Al Barsha 4*
Number of rooms: 465
Official Description (provided by the hotel):
DUBAI, UAE -- Overlooking the Arabian Gulf, the four-star hotel has an inventory of 465 guest rooms, six food and beverage outlets, ten meeting rooms and a business centre, not to forget a host of leisure facilities with In Balance Spa by Novotel. Catering up to 400 persons.The Novotel Dubai Al Barsha, is the latest addition to Dubai's iconic skyline and is fast becoming a recognized beacon in the city. The innovative hanging gardens that can be seen across the hotel's facade, signals the fresh approach the hotel takes to how it does business and is a core element of the property's commitment to sustainable development. Close by walking distance to the Sharaf DG metro station and the Mall of Emirates ... more   less 
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