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Reviews (3,118)
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Reviewed 22 August 2019

Perfect location, room and service were good.

Only the last day there were big mis and load voices in corridors by new comers and no security or anyone talk with them.

Near all shopping malls and 3 minutes walking destines to Share DJ metro station.

Room tip: Location is perfect to use metro, service and staff are great
Date of stay: May 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank hmahmoud1900
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robin S, Manager at Novotel Dubai Al Barsha, responded to this reviewResponded 22 August 2019

Dear Mahmoud,

Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha.

We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that.

We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.

Sincerely,
Robin Solomon
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2019 via mobile

I had a nice room upgrade..and breakfast discount which i needed the most that time.

Staff are very welcoming and friendly..

Excellent choice for families with children.

They have well furnished rooms, different types of breakfast food.

Date of stay: August 2019
Trip type: Travelled with family
3  Thank AmroSBS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robin S, Manager at Novotel Dubai Al Barsha, responded to this reviewResponded 21 August 2019

Dear Amro,

Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.
I am glad to hear we met your expectations.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

With much appreciation,
Robin Solomon
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2019

Currently at the Novotel el Barsha, Suite 3800, as much to tell you that we are extremely happy to have chosen this hotel. we are there with family and everything is done to ensure a very good stay. Its a dynamic and very professional team at all levels, very attentive to the customers. a very good service I recommend you

Date of stay: August 2019
Trip type: Travelled with family
2  Thank Shani D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robin S, Manager at Novotel Dubai Al Barsha, responded to this reviewResponded 21 August 2019

Dear Shani,

Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.

It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

With much appreciation,
Robin Solomon
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019

Room size was more than enough in a 2 bedrooms appart with nice cleaners and very friendly staff. thanks to fitness attendant Pamela, always smiling and handfull. very Close metro (about 5 mns walk) and the mall of the Emirates. Free water, meaningfull only for august visitors. and price were really competitive compare the average price tag in the city......see you soon

Room tip: family should not hesitate for appartments
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank dutchman082019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robin S, Manager at Novotel Dubai Al Barsha, responded to this reviewResponded 21 August 2019

Dear guest,

Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon.

Sincerely,
Robin Solomon
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019

I regularly stay at this hotel as it is near a metro stop, has a nice café and very clean rooms and is professionally run. Families seem to really enjoy it and it has a pool and a family friendly breakfast buffet.

Room tip: I always make it clear that I need a non smoking room
Date of stay: August 2019
    • Value
    • Location
    • Service
2  Thank 601macleod
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robin S, Manager at Novotel Dubai Al Barsha, responded to this reviewResponded 21 August 2019

Dear guest,

Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.
I am glad to hear we met your expectations and we hope your next visit will be as pleasant as the previous one.

With much appreciation,
Robin Solomon
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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