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“Excellent”

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Yassat Gloria Hotel & Apartments
Ranked #164 of 540 Hotels in Dubai
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 2 June 2014 via mobile

-great location
-metro is just around the corner
-breakfast is excellent
- the rooms are spacious and really worth the price when you are in groups
- the staff are very friendly especially the house keeping staff.
- hotel has got an ATM machine, Starbucks, ladies salon, swimming pool.
- great view from 21st floor.
- opp the twin towers

Stayed May 2014, travelled with friends
Helpful?
2 Thank Teena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 9 June 2014
Dear Guest,

Thank you for your review of Yassat Gloria Hotel Apartments following your stay with us.

We were delighted to read that our facilities met your expectations and that you were satisfied with our central location next to the Dubai Internet City metro station.

It is a pleasure to hear that that you found our colleagues, especially in Housekeeping, to be friendly and that you enjoyed our excellent breakfast buffet.

Once again, thank you sincerely for your comments and we hope to welcome you back to Yassat Gloria Hotel Apartments on your next visit to Dubai.


Kind regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Neuss, Germany
1 review
5 of 5 bubbles Reviewed 1 June 2014

We had lovely nine day holiday at the Yassat Gloria Appartment Hotel including half board with a daliy changing theme for the dinner buffet. The breakfast was delightful so the kitchen gets an extra star which you wouldn't expect in an Appartment Hotel. The Appartment was equipped with two bed- and bathrooms and plenty of space.
We will definitely stay again there during our next visit.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ruth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 5 June 2014
Dear Guest,

Thank you for posting your valuable feedback. We are delighted to know that you and your family had a comfortable stay and that our facilities suited your needs.

We are always striving to meet the needs of our international guests and your very kind comments will serve as an added motivation for our Chef and his dedicated team to maintain
the quality and the variety of our breakfast- and theme night dinner buffets.

Once again, thank you for staying with us and we will be delighted to welcome you back on your next visit.

Kinds Regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Subic Bay Freeport Zone, Philippines
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed here just a little over 6 months and I find it really good. The best thing about this hotel is it's just beside the Metro so if you wanted to go somewhere it is very easy, Emirates Mall and IBN Batuta mall is just a couple of stations away. Marina is just around the block. The facilities are nice and it just feels like you are home even it you are not. The room attendants are nice also overall the experience was very good. I recommend this hotel for long term stays and also for short term.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John Alfred A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 5 June 2014
Dear Guest,

Thank you for your positive review of Yassat Gloria Hotel Apartments. We are delighted that you had such an enjoyable long stay with us.

We are pleased to read that you were satisfied with our facilities and our central location in Dubai with easy access to the Dubai Internet City metro station.

With regards to your comments about breakfast, our guests frequently recognize our extensive buffet selection and the quality of our food.

Thank you also for your kind recognition of our Housekeeping colleagues. The greatest compliment to us is the fact that you were made to feel at home in Yassat Gloria Hotel Apartments.

Once again, thank you very much for your comments and we look forward to welcoming you back on your next visit to Dubai.


Kind regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

My husband and I are long-term residents for more than a year at the 32nd floor of Yassat Gloria Hotel Appartmnets. We are very pleased with the service it offers that’s why we would like to recommend Meraly, Mario and their supervisor Surya as the best candidates for employees of the month for providing such excellent services. In their positions as Room Attendants, they are employed in 32 floor more than a year now. They are doing an excellent job in their positions and are an asset to our builing staff during their tenure with Yassat Gloria Hotel Apppartments. Non only they are skilled professionals in all kinds of house giving the service, but also they have excellent verbal communication skills, they are very polite and extremely organized. The service is such that we feel like living in our own home.

Moreover, Meraly, Mario, and Surya are always willing to offer their assistance and have an excellent rapport with the many constituents served by our building. We are very lucky to have them working for us as they are an asset to us and I strongly recommend them for any endeavor they choose to pursue.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vayia2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 24 October 2014
Dear Guest,

Thank you for taking the time to post your feedback on tripadvisor.

We are very pleased to know that you are satisfied with our service and facilities - and that you had a comfortable stay.

Your commendation to our colleagues Moreover, Meraly, Mario, and Surya was shared to the team and is greatly appreciated. It certainly served as a testament to an excellent customer service we continuously strive to provide to all our guests.

Thank you for recommending Yassat Gloria Hotel Apartments to your family and friends, we would warmly welcome the opportunity to have them as our guests.

Once again, thank you and we are very much looking forward on your next stay.


Kind Regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

My husband and I are long-term residents for more than a year at the 32nd floor of Yassat Gloria Hotel Appartmnets. We are very pleased with the service it offers that’s why we would like to recommend Meraly, Mario and their supervisor Surya as the best candidates for employees of the month for providing such excellent services. In their positions as Room Attendants, they are employed in 32 floor more than a year now. They are doing an excellent job in their positions and are an asset to our builing staff during their tenure with Yassat Gloria Hotel Apppartments. Non only they are skilled professionals in all kinds of house giving the service, but also they have excellent verbal communication skills, they are very polite and extremely organized. The service is such that we feel like living in our own home.

Moreover, Meraly, Mario, and Surya are always willing to offer their assistance and have an excellent rapport with the many constituents served by our building. We are very lucky to have them working for us as they are an asset to us and I strongly recommend them for any endeavor they choose to pursue.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vayia2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 5 June 2014
Dear Guest,

Thank you for your comments regarding the professional services provided by our Housekeeping colleagues.

It was such a great pleasure receiving your very kind comments about Meraly, Mario and their supervisor Surya. Please rest assured that your comments have been shared with these team members already and they are extremely happy being mentioned by name. It is very motivating for our colleagues to receive positive feedback and recognition for the work they do on a daily basis to ensure that our guests are comfortable and satisfied with their stay.

Once again, thank you sincerely for your wonderful comments.
We wish you a wonderful remainder of your stay with us.


Kind regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

I reserved the hotel directly from their website and I got a promotion stay 3 nights pay 2 nights. But when I checked-in the system take more than 30 minutes to give me the correct bill. And Duty manager (lady) also had a frown on her face and upset. She talked to her staff like how I get the cheap rate from. I wasted my time and feel terrible during check-in.

However other staff are friendly and nice, room is big and all kitchenware are working well.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Zaruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 5 June 2014
Dear Guest,

Thank you for your review of Yassat Gloria Hotel Apartments following your stay with us.

Firstly, please accept our most sincere apologies on behalf of our Duty Manager for making you feel uncomfortable during check-in.

Please rest assured that your comments have been addressed with the colleague concerned to avoid any issues of this nature in the future.

We were delighted, however, to read that our facilities suited your requirements and that you found our colleagues to be friendly and nice overall.

We are sorry that your stay experience got tarnished by the incident upon your arrival and hope to welcome you back to Yassat Gloria Hotel Apartments on your next visit to Dubai.


Kind regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
1 review
4 of 5 bubbles Reviewed 21 May 2014

It was not bad to stay in Yassat Gloriya but nothing impressed me. No cafes near this hotel, just supermarkets. There is no wi-fi zone anywhere in the hotel. But near on the other side of the road in Yassat Gloria Media City there us wi-fi zone near pool. Too mych money for international calls without internet i has spent.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yelena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerYassatGloria, Manager at Yassat Gloria Hotel & Apartments, responded to this review, 26 May 2014
Dear Guest,

Thank you for your positive review of Yassat Gloria Hotel Apartments following your stay with us.

Please be advised that there are a number of restaurants and cafés in the vicinity and within walking distance of our hotel. In addition, we also offer a number of dining options and a lobby café in the hotel and are currently in the process of introducing additional dining outlets for our guests to enjoy a variety of international cuisines. Concerning your comments regarding the missing Wi-Fi zone in the hotel, Wi-Fi access is available in all our public areas including the pool, the lobby and our restaurants and café.

Access codes are made available by the colleagues when requested and our guests are generally using their devices in all of these areas without having access challenges.

We look very much forward to welcoming you back to Yassat Gloria Hotel Apartments on your next visit to Dubai.


Kind regards,

Yassat Gloria Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yassat Gloria Hotel & Apartments

Property: Yassat Gloria Hotel & Apartments
Address: Tecom Sheikh Zayed Rd, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #164 of 540 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Yassat Gloria Hotel & Apartments 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Located on the world-famous Sheikh Zayed Road, the Yassat Gloria Hotel Apartments Dubai provides guests with exceptional accommodations, a variety of dining outlets, impeccable service and unique city access. The distinctive luxury hotel apartments perfectly blend modern day conveniences with generous living space. Experience the grandeur of Dubai in style; in the all-new Yassat Gloria Hotel Apartments Dubai, an impressive 41-storey tower offering 1,019 Apartments. Modern and sophisticated, yet warm and inviting, Yassat Gloria Hotel Apartments Dubai offers business travelers, couples and families an unforgettable and incredibly convenient home away from home. In a prime location, Yassat Gloria Hotel Apartments Dubai lies in the heart of new Dubai, beside the Dubai Internet city Metro Station close to the city’s major shopping areas and just 20 minutes away from Dubai International Airport and the World Trade Centre. This central Dubai Hotel Apartments is situated close to major the business and commercial districts and conveniently located a few minutes drive from Palm Jumeirah, Media City, Internet City & Knowledge Village. ... more   less 
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