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“One of the best in Dubai”
Review of The Oberoi, Dubai

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The Oberoi, Dubai
Ranked #7 of 542 Hotels in Dubai
Certificate of Excellence
Nairobi, Kenya
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“One of the best in Dubai”
Reviewed 5 August 2013

- Fantastic Experience
- New hotel with large rooms and great views
- Best customer service I've experienced in a long time
- Lovely staff
- Good location
- Great breakfast

I can't fault this hotel. The experience from the moment we arrived to the moment we left was amazing. It was a bit hard to find the hotel at first as not many drivers know of it, however if you have the address its quite easy. Its close to the Dubai Mall and Burj Khalifa and not far from Jumeirah either.

Highly Recommended!

Room Tip: Higher floors are great!
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chirag K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 14 August 2013
Dear Guest,

Thank you very much for your amazing review on Tripadvisor. We are thrilled to hear that you had a fabulous time at The Oberoi Dubai, which is indeed centrally located along Burj Khalifa and Dubai Mall.

The entire team and I, look forward to welcoming you back soon to your new “home away from home”.

Warm regards,

Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,769 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (416)
Date | Rating
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English first
Berkeley, California, United States
1 review
Reviewed 1 August 2013

The service at this new Oberoi is fantastic. We arrived on my son's birthday, and the entire staff -- from the waitstaff in the restaurant, to the front office, and housekeeping -- worked hard to make it memorable for him, including filling his room with baloons, flowers, towel sculptures and (most importantly) a cake. I cannot say enough good things about the staff -- all of whom really went above and beyond in everyway they could. The rooms are wonderful as well. Anyone checking in will not be disappointed.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 14 August 2013
Dear Ms Carolyn,

Thank you for taking time out to provide your valuable feedback about The Oberoi, Dubai and your recent stay with us.

It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. The small birthday present was the least we could do to get a smile on your lovely son's face. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.

Your positive thoughts have been shared with the entire team. We look forward to your next visit. We hope that you will travel to Dubai soon and make The Oberoi, Dubai your preferred destination again.

Thank you again,

Karim Bizid
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
2 reviews
Reviewed 1 August 2013

One of the Best new gems in Dubai! Not only is the Rooms Spacious and well thought out, but a great bathroom also!! All the restaurants are of top quality with attentive, well trained staff and very Friendly, this goes for the whole Hotel. I need to Complement Mr. Oberoi on a perfect well thought out Hotel and Staff!!! Will stay in the Oberoi any day!!!!

Room Tip: Ask for View on Burj Khalifa!!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiaan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 14 August 2013
Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

I am also pleased to know you had a wonderful experience and thank you for your heartfelt congratulation to Mr. P.R.S. Oberoi, our Executive Chairman.

The entire team and I look forward to welcoming you back in the very near future.

Warmest regards,

Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2013

The hotel, staff, room, restaurants and spa all of them are superb. We were upgraded to a suite with a superb view of Burj Khalifa.One of the most enjoyable hotel experiences myself and my wife have ever had and I highly recommend to visit the hotel and you will never be disappointed.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohammad74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 14 August 2013
Dear Mr Mohammad,

Thank you for taking the time to share your wonderful feedback about The Oberoi, Dubai.

It is indeed a true pleasure to read that you and your family have enjoyed your recent stay with us.

The entire team and I, look forward to welcoming you back ‘Home’ on your next trip to the city.

Best regards,

Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2013

We stayed for one night in the Oberoi Dubai and I have to say, we've stayed in many hotels in Dubai as my husband is a hotelier, but here the service was like nothing we've ever experienced. Such a nice thing to experience in Dubai as I feel this is what we lack in the UAE. They were extremely attentive, polite, friendly and we really experienced the reputable "Oberoi" service.

The rooms were beautiful, the lobby was outstanding, I was really not expecting to see such a beautiful hotel. We went to the Asian restaurant in the evening and the Tea Lady performance was beautiful. Very special addition to our experience.

The location is in the heart of Downtown Burj Khalifa with a view of the building which is a great addition.

We were greeted and spent time with the General Manager Karim which was also a special experience. Full special treatment and highly recommended to anyone who wants to stay in Dubai!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 31 July 2013
Dear Guest,

Thank you for taking time out to provide your valuable feedback about our new property.

The team and I are very pleased to read that you have enjoy your time at The Oberoi. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.

Your positive thoughts have been shared with the entire team. We look forward to your next visit.

Thank you again for having been our special guest.


Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2013

From the time one enters and checks in, it is clear this is a hotel with a bit of a difference. The difference is the interpersonal feedback you get from the staff. They are always going that bit extra ahead to make your stay as pleasant as can be. We were upgraded to a suite and it was just superb, very spacious, luxurious and not over the top. Buffet Breakfast is superb. The menu is international and unashamedly with an Indian theme with indian specialities available. The staff at breakfast go out of their way to make sure you are OK and not wanting for anything. We stayed for 5 nights and enjoyed it immensely. Breakfast staff were all superb without exception - names we can recall include Gopi, Gangan, Ksena, Troy, Rajiv Pastry Chef. The chefs are at your beck and call when you are selecting the buffet dishes. Housekeeping, turndown service, the butler were all excellent. One of the most enjoyable hotel experiences myself and my wife have ever had.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TariqMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 6 July 2013
Dear Guest,

Thank you for having taken the time to share the experience of your your stay with us online.

At The Oberoi, Dubai, all colleagues make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai.

Once again, thank you for sharing your feedback on Trip Advisor and for recommending our new Hotel as your favourite place in town.

All team members and I, look forward to welcoming you back to your new “home away from home” in the near future.

Sincerely,

Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
Reviewed 2 July 2013

I was pleasantly surprised when I stayed in the hotel It has superb view of Burj Khalifa from the room. Very warm staff, who right from the time you enter the hotel till you leave, will leave you with a memorable experience. The hotel has the tradition of India with Oberoi's mark all over. The restaurants compliment the 5 star rating of the hotel. Overall, a fantastic experience and I highly recommend to visit the Hotel. You will never be disappointed.

Room Tip: Go for Suites..
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this review, 7 July 2013
Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

I am also pleased to know you had a wonderful experience and thank you for your heartfelt recommendation.

I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future.

Warmest regards,

Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Dubai

Property: The Oberoi, Dubai
Address: | Business Bay, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 542 Hotels in Dubai
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Oberoi, Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more   less 
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