Lovely hotel, new, with clean bright rooms. Well maintained, with a lovely bathroom and all you may want available in the room. Good location, few minutes from Dubai Mall and most other attractions.
The hotel is missing however the special touch. It was a completely depersonalized hotel with no special flavor, nothing to remind you of the Oberoi chain.
Some technical issues when we stayed there, with some electricity falls, some bad smell in the corridors on some floors. The air circulation should not stop with the air conditioning or rooms will become smelly. Air refresher should be made available everywhere to keep away the bad smell.
I like very much the "no tips to individual staff" recommendation from the management and the staff attitude in line with it. Honestly, having to keep your hand in your wallet for every service or bottle of water you ask for, is very annoying in other hotels. Getting the smile of the staff and a good service knowing that they do not expect to get anything feels more normal and I appreciate the Oberoi way. (You can always leave a tip which will be shared by all staff or mention the name of any staff giving you special service). Nice touch, it add elegance to the service in this hotel. One of the most relaxing stay in a 5* hotel which is up to the expectations.
- Official Description (provided by the hotel):
- A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more less
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