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The Oberoi, Dubai
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Reviews (2,084)
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1,740
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All reviewsburj khalifafloor to ceiling windowsbusiness bay areaindian restaurantbutler servicebusiness hotelrooftop barin room diningroom servicehome away from homebreakfast buffetrooms are spaciousmemorable staywonderful hotelbusiness tripfree shuttleduty manager
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1,550 - 1,555 of 2,085 reviews
Reviewed 24 May 2014

Had picked up on Ananta to celebrate by friends birthday last evening and the arrangements made just stood way above my expectations right from the reservation staff to the staff at the restaurant ,the ambience of the restaurant, quality of food, speedy service and I should not miss out to mention the special arrangements to make my friend feel special (cake + the master on the sitar to play the birthday song) was simply amazing!

The menu is slightly pricey but again is worth for a special dining.

It was an absolutely beautiful evening at Ananta & would love to have been served again!

Keep it up!

P.S. the valet service is quick as well !!

  • Stayed: May 2014, travelled with friends
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Thank Mas289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 26 May 2014

Dear Guest,

Thank you for taking your valuable time to provide your valuable feedback about your dining experience at The Oberoi, Dubai.

We are very glad knowing that you have appreciated the quality of food, ambiance, unparalled service and overall arrangement made for your friends's birthday celebration.

We look forward to welcoming you back at The Oberoi Dubai soon.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014 via mobile

I have visited the hotel a couple of times , the service standard is above and beyond expectations , always greeted with a smile the staff are so friendly , the food is the best in taste and presentation and I have to mention the very best cheese cake I ever tasted , the hotel rooms are spacious and clean specially the bathrooms . The chilled water bottle placed in the car from the valet service is beyond expectations and different . Thank you all for the impeccable service and keep it up.

  • Stayed: May 2014
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Thank Oulaaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 26 May 2014

Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

We are indeed very pleased knowing that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. Also, we are happy that you adore our room, overall facilities, dining and food.

We sincerely hope that you will consider staying with us again in not so distant future.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

Oberoi Dubai is a must in Dubai for both business and private travel. The hotel is new and beautifully furnished. Offers not only the best service but also fantastic restaurants. The Indian is a must - book a table. The pool beckons after long working hours and staff suited up in a very nice way. Leave sunscreens home!

I will be back and already looking forward against floor 23 or higher and a few visits to the roof terrace again.

Room Tip: I lived on the 23rd floor and the room was wonderfully decorated and nothing was missing. Windows from floor to ceiling in the bedroom and bathroom and smart automatic sun blinds.
  • Stayed: May 2014, travelled on business
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Thank Wilhelm W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 26 May 2014

Dear Guest,

Thank you for being our valued guest at The Oberoi, Dubai and we are indeed very glad having you with us.

We are very pleased to know that you have enjoyed and had a memorable stay and appreciated our hotel, overall facilities and impeccable service provided by our colleagues.

Your positive thoughts have been shared with the entire team. We look forward to your next visit. We hope that you will travel to Dubai soon and make The Oberoi, Dubai your preferred destination again.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

Stayed at the Oberoi for a couple of nights in May on business.

First location. The hotel is set an an odd corner of an intersection meaning that access to the front of the hotel can only be gained by driving past the hotel and making a u turn back. Not much of a detour, but just a strange way to access the hotel. Doing this several times in one day in a taxi is rather tedious. The alternative is to get the taxi to drop you at the office access to the rear of the hotel which does not require this bizarre u-turn routine (which i found out on the last taxi ride back to the hotel). The hotel is not 'near' anything, or nowhere that is within walking distance in May. The Metro kind of teases you, you could walk to it, but will be left dripping with sweat. The mall looks so close on the map, but there is no chance of getting there without a car. In short, if you want to get anywhere, even for a coffee, you need to take a taxi - or the shuttle bus if you can be bothered to wait. Last time in Dubai i stayed at the Meydan, which is a remote location, but its out by the racecourse so the remoteness is expected, the Oberoi is surrounded by buildings, but remote from any immediate social resources.

The room - on first impression the room layout kind of reminded me of a bed-sit. Big square room with bed and sofa, just missed a little kitchenette and some fags in an ashtray :). Actually, i loved this unusual room layout walking directly into a large space instead of a small hall or corridor with adjoining bathroom. The room to ceiling windows gave a great view of the pool, but not much else due to the office block opposite the hotel. Could not really understand why the toilet was enclosed in a glass cubicle, and the two sink combo kind of cluttered the bathroom. Shower pressure was a little poor - but hot. Best thing about the room - the bed - i woke up in the middle of the night and almost felt like i was in bed at home :)

The staff were friendly, polite and attentive. 5 stars for them. I did not have breakfast at the hotel due to two very early starts. The gym was well stocked, crap view though.

In short, there was nothing particularly special about the Oberoi that would make me go back next time i am in Dubai - i certainly would not stay there for a vacation. It was a nice hotel and a great bed, but there are plenty more for me to try in Dubai.

  • Stayed: May 2014, travelled on business
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Thank nick s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 22 May 2014

Dear Guest,

Thank you for staying at The Oberoi during your recent trip to Dubai and we are glad having you with us.

We appreciate spending your precious time to share your feedback online. The entire team and I strongly believe that it is only through comments like yours that will give us the opportunity to improve and becomes the best.

We don't want to be another 5 stars hotel, nor another new hotel in the chain, but we aim to be the best property in the city and in the Group. Your detailed feedbacks will definitely assist us in achieving the goal we set forth for this unique property.

Once again, our sincerely thanks for staying at The Oberoi, Dubai.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

We stayed here in January 2014,as a stopover for two nights. We were very impressed by the quality of the property,the room was large,superbly furnished and the bathroom beautifully fitted. The Indian restaurant was superb and the breakfast was astonishing in its variety and quality. The restaurant service was impeccable and our welcome from the guest relations staff was very special. An outstanding property we will definitely be back for a longer stay.

Room Tip: A room at the back or overlooking the courtyard will be quieter.
  • Stayed: January 2014, travelled as a couple
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2  Thank Happytraveller662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 22 May 2014

Dear Guest,

Thank you for choosing to stay at The Oberoi, Dubai during your stop over in the UAE in January and we are glad having you with us.

We are indeed very pleased to know that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. Also, we are happy that you adored our hotel, breakfast and the food in our Indian Restaurant.

As you have mentioned, We sincerely look forward to welcoming you back once again on your next travel to Dubai in not so distant future.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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