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“The Oberooi is truly a home away from home and more”
Review of The Oberoi, Dubai

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The Oberoi, Dubai
Ranked #8 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 13 July 2014

From the moment I arrived at The Oberoi Dubai, I knew I had "arrived". I doubt that royalty get treated any differently here as the service could not have been better. We were checked in in no time at all and taken to my room where I was shown around. The view from my windows was spectacular and I could happily have spent the week right there not leaving my room!
The breakfast served in 971 was fit for a king, and even as a fussy eater I was spolt for choice.
Service from the hotel staff, from reception to the shuttle that took me to the Dubai Mall was friendly, courteous and extremely efficient.
I would return to the Oberoi any time again and recommend it whether for business or pleasure. We were there for several meetings and everything just works! What a pleasure. Thank you Karm Bazid and your team.

Room Tip: I was on the 24th floor, but I'm sure wherever you choose your room to be you wont be disappoint...
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  • Stayed: June 2014, travelled on business
    • Location
    • Service
1  Thank Delaine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 14 July 2014

Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

We are indeed very pleased to know that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. Also, we are happy that you adore our room, breakfast, overall facilities and impeccable hospitality and service provided by our colleagues.

Thank you for your heartfelt recommendation and as promised, we look forward to your next stay at The Oberoi, Dubai in not so distant future.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,383 - 1,389 of 1,950 reviews

Reviewed 13 July 2014

The Management & staff ensure prompt & personalised service of highest standard with a eye for detail which is unmatched.
The expierence from check in to check out was memorable one - starting with personlised welcome choclate with our photos to Bon Voyage wishes at breakfast.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Omprakash K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for having taken the time to share the experience of your stay with us online.

We are delighted to hear you had such a fantastic experience from start to finish. At The Oberoi Dubai, all colleagues make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai.

Meanwhile, we look forward to welcoming you back again at The Oberoi, Dubai soon.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

We stayed at the Oberoi Dubai towards the end of June and what an amazing experience. The hotel is just over a year old and is a welcome addition to the Dubai hotel scene. It is located in the Business Bay area, so there is some surrounding building work - but where isnt there in Dubai!!!!. We we not disturbed whatsoever by any noise at all, but if you are, the hotel thoughtfully provide ear plugs should you need them - I doubt if you will however. From check in to check out the service was faultless and the staff were all first class. Reception is a calming area rather than some big brash check in and you are seated whilst all of the details are sorted with a welcome drink to place you at ease after travelling. We had a stunning one bedroom suite on the 12th floor with views over the Burj K - a great view. The suite was huge with a large bedroom, guest bathroom, lounge area and massive master bathroom - all with floor to ceiling windows offering great views. Also, there was an outside terrace which could have easily accommodated about 15 or so people if the heat subsided. A butler is provided also for all of your needs and was charming. Even ironing one of my wrinkled shirts before I had a chance to do so. From a business point of view, the rooms are all well equiped with all the technology that you will need and the wifi is excellent and very fast. Breakfast was served in the 971 restaurant (the dialing code for Dubai) and offered a large range of items to suit all tastes with both indoor and outdoor seating too. You could not have wished for a more wonderful buffet to start the day. The pool is located across on the other building and offered a relaxed atmosphere with very attentive pool service. The hotel also offers an Indian restuarant and the food here was excellent. Other places to eat were on offer, but we did not have time to try them unfortunatley. What does set the Oberoi apart from others hotels is the service, the staff here really do thake the time to care for you and this is obvious from all of them we met. The hotel also combines traditional Arabic and Indian touches also - to make this THE hotel to stay in Dubai I cannot recommend this property highly enough - having stayed in numerous hotels on my past visits. I will return tomorrow if I could - well done Oberoi

Room Tip: all rooms here are excellent but those that offer views over the Burj K do have the extra wow
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  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
Thank lee m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 13 July 2014

Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive. Also, we are glad that you appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard. We are happy that you adore our room, hotel location and the view of the Burj Khalifa from your bedroom.

Your positive thoughts have been shared with the entire team. We look forward to your next visit and we hope that you will travel to Dubai soon and make The Oberoi, Dubai your preferred destination again.

Warmest regards,
Karim Bizid
General Manager

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Reviewed 9 July 2014

Superb. Just had a great 3 days with my lovely wife. Service and care of the staff is a marvel. Excellent facilities and so clean. Love that room service kept tidying our room every time we left . Would surely recommend The oberoi

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Jonbuk79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 13 July 2014

Dear Guest,

I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Oberoi, Dubai.

I am also pleased to know you had a wonderful experience and thank you for your heartfelt recommendation.

I will certainly share your kind words with all our team and we really look forward to welcoming you back in the very near future.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

From the initial arrival right through to checkout, I have yet to have a hotel stay go more seamlessly.

You were made to feel welcome, the staff were the most helpful and courteous, and the room and communal areas were fantastic. The women are dressed in fantastic traditional but classy clothing which just added to the hints of India around the hotel.

We utilised the main lounge bar most nights which was classy without being over-bearing, and the gym/leisure facilities were great. I regret not booking breakfast as part of our stay as the rest of the hotel was superb.

The room, or rather suite as it was spacious, was fantastic. Despite being on a lower floor not facing the Burj, it was still divine and the bathroom had all the amenities you could need. Fantastic shower, freestanding bath, dressing area etc.

Many thanks for making our first stay in Dubai a memorable one

Room Tip: All rooms are fantastic, but obviously the higher you are the better the views
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  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MaryamKAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 10 July 2014

Dear Guest,

Thank you for choosing to stay at The Oberoi, Dubai and we are glad having you with us.

We are indeed very pleased to know that you had a memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent with the Oberoi brand standard.

We sincerely hope that you will consider staying with us again on your next travel to Dubai in not so distant future.

Warmest regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

It was great stay over there, you will need a car to go there and fro, the hotel shuttle is somehow helpful.

Hotel is very clean, service is amazing and everything is well organized. It was a cool stay at the end.

  • Stayed: June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Khaled M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 10 July 2014

Dear Guest,

Thank you for staying at The Oberoi Dubai during your recent trip to the UAE last month.

We appreciate spending your valuable time to share your feedback online and we are delighted that your stay with us was memorable.

At the Oberoi Dubai, possibilities are endless and you are assured of our uninterrupted attention and impeccable services.

Once again, thank you for sharing your feedback on Trip Advisor and we look forward to welcoming you back soon.

Kind regards,
Karim Bizid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Half way of 2 night stay on way to Mauritius. A fabulous experience so far from pick up at airport to eating the fantastic breakfasts and the huge, gorgeous connecting junior suite to luxury room on the 19th floor. Outstanding courtesy and grace of the staff at every grade and in every area of the hotel and the very personable and friendly GM. Nothing is too much trouble. Facilities are great from restaurants, gym to pool and the spa with good massage. Just a shame the stay is so short, could have done with staying longer!

Room Tip: High floor.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank 35Abp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karim B, General Manager at The Oberoi, Dubai, responded to this reviewResponded 10 July 2014

Dear Guest,

Thank you for your wonderful review of The Oberoi Dubai during your recent stay with us!

We are delighted to hear you had such a fantastic experience from start to finish and have appreciated our room, overall facilities, breakfast and impeccable hospitality and service received from our staff.

We all look forward to welcoming you back Home soon and hope that it would be a longer holiday and stay at The Oberoi, Dubai.

Warmest regards,
Karim Bizid
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Dubai

Address: | Business Bay, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 561 Hotels in Dubai
Price Range: £125 - £453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more   less 
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